Overview

Russ Hill Hotel

Charlwood, Horley, RH6 0EL, United Kingdom
+44 129 386 2171

$44+

Overall guest ratings

6.2/10 Good
Based on 1,948 reviews

Review highlights

  • 7.9
  • 6.0
  • 4.9
  • 3.8

Nearby

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    About

    Situated near the airport, this hotel is 1.7 mi (2.8 km) from Gatwick Aviation Museum and within 6 mi (10 km) of Lets Race and Archway Theatre. Ifield Golf Club and Crawley Town Hall are also within 6 mi (10 km).

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    Expedia

    Amenities

    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Internet
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry service
    • Room service
    • Tennis
    • Coffee shop
    • Airport shuttle (surcharge)
    • Pets not allowed
    • Free parking
    • Long-term parking (surcharge)
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall Rating

    6.2 Good
    Based on 1,948 reviews
    • 7.9 "Good location."
      7.3 "Great parking, according to 73%."
      9.1 "Good access to the airport, said 91%."
      8.4 "84% thought parking was inexpensive."
    • 6.0 "Service is ok."
      5.8 "Only 58% found the staff to be friendly enough."
      6.8 "Only 68% thought the service was professional."
      6.3 "Bar service was average, according to 63%."
      6.4 "64% thought the shuttle service was ok."
      5.0 "Only 50% found the restaurant service to be good."
    • 5.5 "Breakfast is mediocre."
    • 5.4 "Food is average."
      5.3 "Only 53% were satisfied with the menu."
      5.4 "The price was ok for 54%."
    • 4.9 "Internet is poor."
      4.7 "53% said the wifi quality was bad."
    • 3.8 "Not very clean."
      3.9 "61% said rooms were dirty."
      2.7 "73% thought it was rather dirty."
      3.3 "67% said the bathroom was dirty."
    • 3.2 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
      1.4 "86% thought the facilities needed updating."
      0.4 "96% didn't like the architecture."
      4.1 "For 59%, the lobby entrance was sub-standard."
      4.5 "55% complained about the elevator."
    • 3.1 "Awful rooms."
      3.9 "61% said rooms were dirty."
      3.4 "66% didn't like the uncomfortable beds."
      0.4 "96% thought they were poorly maintained."
      3.1 "69% complained about the bathroom."
      2.3 "77% said rooms were small."
      0.5 "For 95%, the rooms looked old."
      1.0 "90% found problems with the furniture."
      0.7 "93% thought the tv was sub-standard."
      3.2 "Air conditioning was criticized by 68%."
      3.3 "67% said the bathroom was dirty."
      2.2 "78% had problems with the shower."
      1.3 "87% criticized the small bathroom."
    • 3.0 "Quite uncomfortable."
      3.4 "66% didn't like the uncomfortable beds."
      2.3 "77% said rooms were small."
      2.8 "72% thought it was too noisy."
      3.2 "Air conditioning was criticized by 68%."
      1.3 "87% criticized the small bathroom."
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    Overall Rating

    6.1 Good
    Based on 1,071 reviews
    • 8.3 "Location is great."
      7.7 "Great parking, according to 77%."
      9.2 "Good access to the airport, said 92%."
      8.3 "83% thought parking was inexpensive."
    • 5.5 "Breakfast is mediocre."
    • 5.4 "Food is average."
      5.4 "Only 54% were satisfied with the menu."
      5.1 "The price was ok for 51%."
    • 5.0 "Service is ok."
      4.6 "54% indicated the reception staff was not good."
      2.9 "71% didn't like the management."
    • 4.9 "Internet is poor."
      4.6 "54% said the wifi quality was bad."
    • 3.7 "Not very clean."
      3.8 "62% said rooms were dirty."
      2.7 "73% thought it was rather dirty."
      3.4 "66% said the bathroom was dirty."
    • 3.0 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      4.3 "57% were unhappy with the handicap accessible facilities."
      4.1 "For 59%, the lobby entrance was sub-standard."
      0.4 "96% didn't like the architecture."
    • 2.9 "Quite uncomfortable."
      3.3 "67% didn't like the uncomfortable beds."
      2.0 "80% said rooms were small."
      3.0 "70% thought it was too noisy."
      3.3 "Air conditioning was criticized by 67%."
      1.0 "90% criticized the small bathroom."
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    Overall Rating

    5.7 Okay
    Based on 409 reviews
    • 8.2 "Good value."
    • 8.0 "Location is great."
      7.3 "Great parking, according to 73%."
      9.3 "Good access to the airport, said 93%."
      8.4 "84% thought parking was inexpensive."
    • 5.9 "Breakfast is mediocre."
    • 5.7 "Service is ok."
      5.7 "Only 57% found the staff to be friendly enough."
    • 5.3 "Food is average."
    • 4.7 "Internet is poor."
      4.5 "55% said the wifi quality was bad."
    • 4.1 "Not very clean."
      4.0 "60% said rooms were dirty."
      3.2 "68% thought it was rather dirty."
      3.4 "66% said the bathroom was dirty."
    • 3.2 "Quite uncomfortable."
      3.3 "67% didn't like the uncomfortable beds."
      2.9 "71% said rooms were small."
      2.9 "71% thought it was too noisy."
      3.3 "Air conditioning was criticized by 67%."
    • 3.2 "Awful rooms."
      3.3 "67% didn't like the uncomfortable beds."
      4.0 "60% said rooms were dirty."
      0.3 "97% thought they were poorly maintained."
      3.5 "65% complained about the bathroom."
      2.9 "71% said rooms were small."
      0.9 "91% found problems with the furniture."
      0.4 "For 96%, the rooms looked old."
      3.3 "Air conditioning was criticized by 67%."
      3.4 "66% said the bathroom was dirty."
    • 3.0 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
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    Overall Rating

    5.3 Okay
    Based on 77 reviews
    • 8.1 "Location is great."
    • 8.1 "Good value."
    • 5.9 "Food is average."
    • 5.8 "Bar is ok."
    • 5.7 "Service is ok."
      6.1 "Only 61% found the staff to be friendly enough."
    • 5.6 "Breakfast is mediocre."
    • 3.3 "Bad amenities."
      3.1 "69% thought the building wasn't nice."
    • 3.0 "Awful rooms."
      0.5 "95% thought they were poorly maintained."
      2.0 "80% said rooms were small."
      3.5 "Air conditioning was criticized by 65%."
    • 2.8 "Quite uncomfortable."
      2.0 "80% said rooms were small."
      3.5 "Air conditioning was criticized by 65%."
    • 2.0 "Horrible vibe."
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    Overall Rating

    6.3 Good
    Based on 389 reviews
    • 8.1 "Good value."
    • 7.7 "Good location."
      7.2 "Great parking, according to 72%."
      9.3 "Good access to the airport, said 93%."
    • 5.9 "Service is ok."
      5.7 "Only 57% found the staff to be friendly enough."
    • 5.6 "Food is average."
    • 5.3 "Breakfast is mediocre."
    • 4.9 "Internet is poor."
      4.6 "54% said the wifi quality was bad."
    • 4.0 "Not very clean."
      4.1 "59% said rooms were dirty."
      3.3 "67% said the bathroom was dirty."
      2.3 "77% thought it was rather dirty."
    • 3.2 "Awful rooms."
      4.1 "59% said rooms were dirty."
      3.4 "66% didn't like the uncomfortable beds."
      0.3 "97% thought they were poorly maintained."
      3.1 "69% complained about the bathroom."
      2.1 "79% said rooms were small."
      0.6 "For 94%, the rooms looked old."
      0.6 "94% thought the tv was sub-standard."
      3.3 "67% said the bathroom was dirty."
      2.5 "75% had problems with the shower."
      0.8 "92% found problems with the furniture."
    • 3.1 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      1.2 "88% thought the facilities needed updating."
    • 2.7 "Quite uncomfortable."
      3.4 "66% didn't like the uncomfortable beds."
      2.1 "79% said rooms were small."
      2.6 "74% thought it was too noisy."
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