Overview

Russ Hill Hotel

Charlwood, Horley, RH6 0EL, United Kingdom
+44 129 386 2171

$44+

Overall guest ratings

6.1/10 Good
Based on 1,916 reviews

Review highlights

  • 8.2
  • 8.0
  • 3.9
  • 3.6

Nearby

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    About

    Situated near the airport, this hotel is 1.7 mi (2.8 km) from Gatwick Aviation Museum and within 6 mi (10 km) of Archway Theatre and Ifield Golf Club. Crawley Town Hall and St. John the Baptist Church are also within 6 mi (10 km).

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    Expedia

    Amenities

    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Internet
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry service
    • Room service
    • Coffee shop
    • Pets not allowed
    • Free parking
    • Long-term parking (surcharge)
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall Rating

    6.1 Good
    Based on 1,916 reviews
    • 8.2 "Location is great."
      7.9 "Great parking, according to 79%."
      9.4 "Good access to the airport, said 94%."
      8.7 "87% thought parking was inexpensive."
    • 8.0 "Good value."
      10.0 "100% thought it was a great value."
      10.0 "100% thought beverage prices were a great value."
    • 5.9 "Breakfast is mediocre."
    • 5.7 "Service is ok."
      5.8 "Only 58% found the staff to be friendly enough."
      5.5 "55% thought the shuttle service was ok."
      5.7 "Bar service was average, according to 57%."
    • 5.5 "Food is average."
      5.7 "Only 57% were satisfied with the menu."
      5.3 "The price was ok for 53%."
    • 3.9 "Not very clean."
      4.0 "60% said rooms were dirty."
      4.1 "59% said the bathroom was dirty."
      2.1 "79% thought it was rather dirty."
    • 3.6 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      1.2 "88% thought the facilities needed updating."
      1.1 "89% didn't like the architecture."
      4.6 "54% complained about the elevator."
    • 3.3 "Not very comfortable."
      3.9 "61% didn't like the uncomfortable beds."
      2.3 "77% said rooms were small."
      3.7 "63% thought it was too noisy."
      3.5 "Air conditioning was criticized by 65%."
      0.0 "100% criticized the small bathroom."
    • 3.2 "Awful rooms."
      4.0 "60% said rooms were dirty."
      3.9 "61% didn't like the uncomfortable beds."
      0.3 "97% thought they were poorly maintained."
      3.3 "67% complained about the bathroom."
      2.3 "77% said rooms were small."
      1.2 "For 88%, the rooms looked old."
      1.8 "82% found problems with the furniture."
      1.0 "90% thought the tv was sub-standard."
      3.5 "Air conditioning was criticized by 65%."
      4.1 "59% said the bathroom was dirty."
      2.9 "71% had problems with the shower."
      0.0 "100% criticized the small bathroom."
    • 2.7 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
      3.3 "67% didn't like the unstylish hotel."
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    Overall Rating

    6.2 Good
    Based on 1,092 reviews
    • 8.5 "Location is great."
      8.2 "Great parking, according to 82%."
      9.3 "Good access to the airport, said 93%."
      8.5 "85% thought parking was inexpensive."
    • 6.0 "Breakfast is mediocre."
    • 5.2 "Food is average."
      5.7 "Only 57% were satisfied with the menu."
    • 5.2 "Service is ok."
      5.3 "Only 53% found the staff to be friendly enough."
    • 4.9 "Internet is poor."
      4.4 "56% said the wifi quality was bad."
    • 4.2 "Not very clean."
      4.4 "56% said rooms were dirty."
      2.3 "77% thought it was rather dirty."
      4.4 "56% said the bathroom was dirty."
    • 3.7 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      0.9 "91% didn't like the architecture."
      4.7 "53% complained about the elevator."
    • 3.4 "Not very comfortable."
      4.1 "59% didn't like the uncomfortable beds."
      2.0 "80% said rooms were small."
      3.7 "63% thought it was too noisy."
      3.5 "Air conditioning was criticized by 65%."
      0.0 "100% criticized the small bathroom."
    • 3.0 "Awful rooms."
      4.1 "59% didn't like the uncomfortable beds."
      4.4 "56% said rooms were dirty."
      0.3 "97% thought they were poorly maintained."
      3.3 "67% complained about the bathroom."
      2.0 "80% said rooms were small."
      1.0 "For 90%, the rooms looked old."
      3.5 "Air conditioning was criticized by 65%."
      2.0 "80% found problems with the furniture."
      4.4 "56% said the bathroom was dirty."
      1.0 "90% thought the tv was sub-standard."
      2.7 "73% had problems with the shower."
      0.0 "100% criticized the small bathroom."
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    Overall Rating

    5.7 Okay
    Based on 325 reviews
    • 8.2 "Location is great."
      7.8 "Great parking, according to 78%."
      9.5 "Good access to the airport, said 95%."
      8.7 "87% thought parking was inexpensive."
    • 8.1 "Good value."
    • 5.9 "Breakfast is mediocre."
    • 5.5 "Service is ok."
      5.6 "Only 56% found the staff to be friendly enough."
    • 5.2 "Food is average."
    • 4.8 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
    • 3.7 "Not very clean."
      3.8 "62% said rooms were dirty."
      4.0 "60% said the bathroom was dirty."
      2.4 "76% thought it was rather dirty."
    • 3.6 "Not very comfortable."
      3.7 "63% didn't like the uncomfortable beds."
      3.1 "69% said rooms were small."
      3.6 "64% thought it was too noisy."
      3.6 "Air conditioning was criticized by 64%."
    • 3.5 "Bad amenities."
      3.0 "70% thought the building wasn't nice."
    • 3.4 "Rooms are not good."
      3.7 "63% didn't like the uncomfortable beds."
      3.8 "62% said rooms were dirty."
      0.3 "97% thought they were poorly maintained."
      3.6 "64% complained about the bathroom."
      3.1 "69% said rooms were small."
      1.1 "For 89%, the rooms looked old."
      1.7 "83% found problems with the furniture."
      4.0 "60% said the bathroom was dirty."
      3.6 "Air conditioning was criticized by 64%."
      3.3 "67% had problems with the shower."
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    Overall Rating

    5.0 Okay
    Based on 95 reviews
    • 8.4 "Location is great."
    • 7.9 "High value."
    • 6.1 "Breakfast is mediocre."
    • 5.6 "Bar is ok."
    • 5.5 "Service is ok."
      5.8 "Only 58% found the staff to be friendly enough."
    • 4.2 "Not very clean."
      4.3 "57% said rooms were dirty."
    • 3.5 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
    • 3.1 "Awful rooms."
      0.4 "96% thought they were poorly maintained."
      2.0 "80% said rooms were small."
      1.0 "90% thought the tv was sub-standard."
      3.7 "Air conditioning was criticized by 63%."
      4.3 "57% said rooms were dirty."
      3.1 "69% complained about the bathroom."
    • 3.0 "Quite uncomfortable."
      2.0 "80% said rooms were small."
      3.7 "Air conditioning was criticized by 63%."
    • 2.6 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
    View all review categories

    Overall Rating

    6.2 Good
    Based on 402 reviews
    • 8.1 "Good value."
      10.0 "100% thought it was a great value."
    • 7.8 "Good location."
      9.5 "Good access to the airport, said 95%."
    • 5.7 "Service is ok."
      5.5 "Only 55% found the staff to be friendly enough."
    • 5.6 "Breakfast is mediocre."
    • 5.6 "Food is average."
    • 4.1 "Not very clean."
      4.2 "58% said rooms were dirty."
      4.1 "59% said the bathroom was dirty."
      1.8 "82% thought it was rather dirty."
    • 3.4 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
      1.0 "90% thought the facilities needed updating."
    • 3.2 "Quite uncomfortable."
      4.2 "58% didn't like the uncomfortable beds."
      2.2 "78% said rooms were small."
      3.3 "67% thought it was too noisy."
    • 3.1 "Awful rooms."
      3.2 "68% complained about the bathroom."
      0.3 "97% thought they were poorly maintained."
      4.2 "58% said rooms were dirty."
      4.2 "58% didn't like the uncomfortable beds."
      2.2 "78% said rooms were small."
      1.2 "For 88%, the rooms looked old."
      0.8 "92% thought the tv was sub-standard."
      4.1 "59% said the bathroom was dirty."
      1.5 "85% found problems with the furniture."
      3.0 "70% had problems with the shower."
    • 2.7 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
      3.0 "70% didn't like the unstylish hotel."
    View all review categories
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