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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
As there is no cook at the moment, it's advisable to plan and purchase food before arriving at the lodge, as the road to the hotel is a 15-20 minute drive from the city.
This lodge is ideal for those seeking a peaceful escape, away from the city and people. With no TV and low to mid phone signal, guests can enjoy the sound of birds and flowing water, making it perfect for relaxation and meditation.
The road to the hotel is up in the mountains, so it's recommended to arrange for a taxi, van, or have a car capable of making the journey. Additionally, the hosts can assist in finding the best transport from the lodge to other destinations.
Guests highly recommend opting for a room with a view, as the clean and spacious rooms offer spectacular mountain views and the opportunity to stargaze at night.
As the lodge is located a distance from the city, it's advisable to bring any necessary supplies and groceries, as the hosts can assist in taking guests to get groceries and supplies when needed.
The host, Stefan, is praised for providing exceptional personal service, including running errands, offering local advice, and ensuring guests' needs are met. His native English proficiency is also noted as a comfort for non-Spanish speakers.
Guests have suggested that the payment process, which currently involves wire transfer before arrival, could be more convenient if online payment options such as credit cards or PayPal were available.
It's advisable to request an extra bath mat if needed, as some guests noted that the bathrooms have no shower curtain, which may result in a wet floor.
The lodge is home to two well-behaved dogs, Inca and Puff, who are adored by guests for their friendly and affectionate nature, providing a comforting and relaxing atmosphere.
The lodge offers a special room for meditation and yoga retreats, providing a serene space for spiritual activities and relaxation.