Iloilo City hotels

Pros: Layout of Room Buffet Breakfast

Cons: Nothing

Pros: Access to the city, good food, nice hotel.

Cons: On July 29, 2019, I booked through booking.com for 2 nights with conditions such as free cancellation, free breakfast and pay when I stay at Courtyard by Marriott Iloilo. On July 29, the hotel charged my debit card for the full payment of 2 nights. I called the hotel and spoke with the supervisor, MAEKI YBALLe regarding my concern. This person informed me that booking.com has different policy and Courtyard By Marriott Iloilo has their own policy, that my booking cannot be changed. This person also told me that I should contact booking.com directly for my concerns. It’s a shame that hotels like this hire supervisors, like Yballe who is not knowledgeable regarding agreements between the hotel and booking.com. It is also a shame to put people on the phone and are not helpful to customers’ concerns. Hotels like Courtyard are expected to have experts and knowledgeable supervisors and staff. August 7, 2019 I received a letter from the hotel that they have made technical error. This is very unlikely and not acceptable as I had expected immediate resolution to my concern.

Pros: i had a good night sleep

Cons: nothing

Pros: The hospitality and professionalism of the staff is highly commendable. From the security, ambiance of the lobby, posh hallways to the spacious and beautifully designed room with an amazing view of the city, everything was perfect.

Cons: We liked every thing during our stay.

Pros: Highly recommendable. Breakfast very good. Location very good.

Pros: Besides the clean and cozy room, all the staff are courteous and friendly. Breakfast buffet is sumptuous.

Pros: The staff was very helpful and quite nice! We had a few hiccups during our stay but they truly made the stay very memorable for us with their attentiveness especially to the needs of my daughter. Thank you for making us feel like VIPs!

Cons: Service was a bit slow.

Pros: This isn't our usual hotel of choice but we couldn't get a booking at our usual place so had to look at alternatives and we were not disappointed. This will be our hotel of choice in the future. Nice hot water, good breakfast, very comfortable bed, spacious room, couldn't fault it.

Cons: There was nothing we would complain about

Pros: The bed is so good relaxing the breakfast is excellent

Cons: The pool

Pros: Location

Cons: Price of the hotel is good

Pros: Pool and room was great.

Cons: Possibly the worst nachos I've ever had. I wasn't game to try anything else after this. Weird rule where the clothes iron is only available between certain hours in the morning.

Pros: The staff were alert, friendly and courteous. We had snacks, dinner and breakfast and everything was good. The pool was clean. I was happy to note that we were offered a crib for our baby.

Pros: The staff was very welcoming in the way they treat you. It feels like home. They made sure i was taken care of along with my son. Great service comes a long way

Pros: Staff are friendly and accommodating...

Pros: This was an excellent hotel, the staff are friendly, the rooms set around the pool was awesome. The breakfast was from a set menu but adequate and they delivered to the room. This was one of the nicest places I have stayed and good value for money.

Cons: Apart from one day not having shower hot water I can’t fault this hotel.

Pros: The swimming pool was great and the staff were very friendly and welcoming specially Angeli, Darius and the rest

Cons: The Bathroom shower was cold but kinda worked alright regarding the hot weather

Pros: The staff, food, room, pool and ambience.

Cons: None

Pros: Staff and location.

Cons: Less food choices.

Pros: Staff was amazingly friendly and the location is excellent. Internet was way faster that all the more expensive hotels that I've stayed in. Great potential!

Cons: Breakfast was pretty basic and food choices were quite limited. I reckon they can do better considering how nice their facilities are.

Pros: Above all, the ambience has us very excited. In the middle of the city a small tropical paradise with coconuts, a beautiful swimming pool and very well laid out poolside apartments. A small dream that hotel. The expansion is to be done on 20 apartments and we hope that greed does not want to build even more. We will come back anyway. Never before have we had such exotic business meetings.

Cons: As in almost all hotels, the water and the fittings. We have almost squeezed the lines, as it suddenly runs into it hot and suddenly it is gone again. Likewise the internet is completely lame. I had to use my own mobile. If we come back I hope that changes because for business meetings this is a KO criterion

Pros: The staff was very polite and the hotel driver was on time at the airport. The welcoming at the hotel was great - loved it. The female staff explained all the amenities and the charges to my credit card ( not like the one from New World Makati). The hotel is walking distance to the movies, shopping mall etc. Great location.

Cons: All good - nothing to complain about.

Cons: I rated the facilities as a "one" for one reason only (they are actually quite good). The Richmonde is obediently following the Draconian Iloilo ordanance on non smoking. The city's "anti-smoking nazis" have ordained that in the ENTIRE city there shall be NO place that someone can sit an enjoy a cigar or cigarette. I understand and support the move to not subject other patrons to unwanted smoke in public places but to ask their smoking guests to sneak out to the back parking lot (hundreds of yards from ANY other customers) and hide from the "smoking police" like common criminals is doing us a HUGE dis-service. We are adults and if we make the decision to smoke we should be accorded at least a designated smoking area. I am disappointed that the otherwise VERY guest oriented Richmonde staff would treat their paying customers so poorly in the name of "we are just following the rules". How difficult would it be to designate a small area (get some "smokeless ashtrays or fans if necessary) out of the thousands of square meters which comprise the property to accomodate their guests who chose to smoke. I am paying the same rate as EVERY OTHER CUSTOMER yet the Richmonde treats me like a second class citizen. I expected a more proactive, customer friendly effort from their management.

Pros: Bed is big enough...... Good Size Room.

Cons: I did'nt see any bathrobe. USB Plugs should be more.

Pros: Overall satisfaction! From Parking personnel to front desk and housekeeping. This is the best hotel in Iloilo so far.

Cons: none

Pros: The location was in the newest central business district of the city. Highly accessible to a higher end mall with excellent restaurants and interesting shops. Easily accessible to tourist points of the older historic downtown area, day trips to old Spanish colonial churches and seafood restaurants by the bay!

Cons: The suite needed the softening effect of a live plant or flowers.

Pros: All was great! We enjoyed our stay there, we relaxed and had fun. I'll still choose Richmond Hotel on the next staycation of my family.

Cons: None. Everthing's well.

Pros: Comfortable beds, room was great.

Cons: Nothing! Would be nice if there is a bath tub in the room!

Pros: Service staff was excellent. We loved the pool. Location of the hotel is just next to the mall which provided a lot of convenience.

Cons: Nothing!

Pros: Accomodating personnel especial the Manager Ms Nat

Cons: None

Pros: The breakfast was good, and there were shop's and restaurants next to the hotel. The mall's were within walking distance.

Pros: I liked the warm welcome, exceptuonally good service and helpfulness, comfortable bed, and proximity to the grocery and shops. It feels like home, upgraded.

Cons: I liked everything. Please serve mangoes and build a swimming pool.

Pros: It’s Location. It is very close to our campus for some activities that requires early reporting or finishing activities late in the evening

Cons: The room is quite dim, despite turning on all the lights.

Pros: Rooms are ok, good was good. Taxis available nearby for transport. Not far from the mall.

Cons: The room view was in front of a ruined building. City view was undesirable.

Pros: Exelent as allways... :)

Pros: Staffs are friendly and know what to do.

Cons: Loud music from outside bar (not from the hotel) at Friday night distracted me. It was good that the hotel kindly transferred me to another room at the other side of the building upon my request though.

Pros: Service is excellent, Breakfast choices are commendable, room is comfortable and clean. Location gives you easy access to several dining destinations and taxis are conveniently available.

Cons: none

Pros: Staff are courteous, professional and friendly especially the manager.

Cons: None

Pros: Location is fine

Cons: Old towels best sheets not doing excellent clean

Pros: There was a broad selection of choices for breakfast

Cons: The features in the bathroom were great, but the floor layout conflicts with the bathroom door

Pros: The room is quiet spacious so are the beds. Nice if you have small kids around. Tight security on the room floors.

Cons: NO CABLE SERVICE. air conditioning unit is not that cold.. beds are creaking. Obviously it needs a new one i think those are as old as the hotels. Pillows are not that fluffy.

Pros: I love that it was at the city center, the staff were very helpful, and the breakfast was good.

Pros: Inside the mall. There is a food court and supermarket.

Cons: Toilet is hard to flush ! Water is so little when having a shower!

Pros: Breakfast was very very good!!!!! Also the room was very spacious and clean!!!

Pros: Location to stores and public transportation. Breakfast/food is very good with nice city view.

Cons: The internet connection is very slow and could access only one browser/IE. The bathroom door opens on the wrong direction blocking access to toilet bowl!

Pros: Will come back

Cons: N/a

Pros: The staff was friendly, courteous, and professuonal. The buffet breakfast gave a good variety of daily oprions. Great value & convenient central location.

Cons: There was ongoing construction which I knew about, and had factored into my weeklong stay. But every morning I was still surprised the noise carried through to my room and urged me on to breakfast before 10 am.

Pros: Breakfast was excellent! Location is great! The hotel is in the same building of supermarket, shops, and fastfood. If you are looking for a romantic place probably not what you want but the convenience of having these shops downstairs is nice.

Cons: The aircon was noisy and one morning they had to turn ON a portable dryer near our room @ 6am.

Pros: Staff were accomodating during our stay. Tge rooms were always cleaned and towels are being replaced daily. Lastly, food in their breakfast buffet were great.

Pros: Everthing except the reception. Hopefully more food choices during breakfast.

Cons: The receptionists were really unorganized. They were not approachable. We customers were educated enough to fall in line to check out but they chose to assist those rude/inconsiderate customers who disragrded the line waiting. Other hotel staff were really nice and very helpful though. Very approachable and friendly. Very nice place to stay.

Pros: The bellhops were helpful. The breakfast buffet was sufficient but choices were limited.

Cons: I have not had a more unpleasant check-in/checkout experience. During our check-in, the staff could not find our reservation and took an hour for them to hand us our room key. I paid for our rooms (I got 3) when we checked in, but during checkout, I was asked to pay the bill again! The staff had to scuffle for the record of my payment and took them another hour to finally settle everything and we were able to leave the checkout desk. To add to the bad customer service, when I called reception asking where I can get ice they just replied that they're not the correct number to call then dropped. No follow-up information whatsoever. Not a very pleasant customer experience.

Pros: the infinity pool

Cons: nothing is free including water and food in the room

Pros: The staff was very helpful, accomodating and friendly. The breakfast was ok - not bad and not superior. The room view was as expected and awesome.

Cons: The underground parking was apprecitated, we got the last spot. If no parking underground, then parking on the street is challenging. There were two rooms: a bedroom and a "living room" . The "living room" was sparsely furnished, there was a TV cable, but no TV . and we could not find the A/C remote for this inner room. Also, the bathroom access was from the "living room" so you had to go out of the bedroom to use the bathroom :-(

Pros: Very good breakfast, even if the expresso had to be paid separately. However, a good expresso. Large Suite, big TV flatscreen, Sky also available. Also delicios food in restaurant at very affordable prices (for an european). The airconditioned installations were inverter-based (therefore energy efficient) and lower noise.

Cons: I asked the staff if they could charge my creditcard directly in EUR and they answered "yes". When seeing the amount, I noticed it was 20EUR more than what I computed in mind, then asked them about it. They told me that the credit card processor is charging an extra 5% when charging in another currency then PHP. I reverted then back to PHP. They should have told me in advance about it !!! The swimming pool had a defective shower. The jacuzzi was also broke (no warm water). We received some goodies like a free drink at the swimming pool bar. When tried to use them, the staff told us they are only valid for ice-tea. I thought it is a joke, I told them that I drink no ice-tea, they said they cannot do anything about it. Very stupid. It should be mentioned like this on the paper, or at least put out "non-alcoholic beverage" and allow for anyhing non-alcoholic. The staff wasn't that customer friedly to offer any kind of soda as alternative. The check-out process took 35 minutes!!!! First the cleanup personnel had to confirm that the room inventory is complete. Afterwards they had to manually check all systems (can you believe this in 2019 where everything is networked ???) about what we charged on the room. We were almost loosing our taxi reservation because of that. This is something very filipino-specific I guess, but for the civilized world nowadays a strange behaviour. Overall in the lobby looks great, but the finisage details are lagging. In the suite's day room was no table at all, but instead a 2-seater sofa and an armchair. There were also some scratches on the walls, where the luggage holder was.

Pros: Everything... most especially the pool...

Pros: The breakfast buffet was great with a lot of choices. The family enjoyed the coffee and the pork embutido. Overall, the food was delicious, not too salty, just right. My daughter also loved the infinity pool.

Cons: Ensure that all keycards are under perfect condition. When we went for a take out of Mango pizza, we're excited to have a taste of it, however, we can't get inside our room. I had to go back to the reception twice to have my keycard checked bec it is not working. The receptionist said it just needs to be updated. On the 2nd try, when accompanied by one of the staff, he found out that it's broken and needs to be replaced. Time is important for every guest so please make sure this does not happen again.

Pros: Better location. Clean. The infinity pool is the best.

Cons: Improve the breakfast. More choices please.

Pros: The bed was very comfortable, its clean, modern fixtures,curved television etc, organic toiletries, our room was near the pool very convenient, spa and food on the ground floor are also available, pool coupons for 2 with food already great deal, the pizza was deli

Cons: The cold jacuzzi... I thought the room was for 3 adults and 2 kids, But the free pool access was 2 adults and 1 child. I dont understand... The royal zhang who answered the phone doesn't seem to like phone orders.

Pros: good breakfast

Cons: none

Pros: Such a great welcome from the staff, and lovely greetings every time we came in or out. The location, right on Calle Real, was great. Taxi drivers all seemed to know the hotel and it’s also on a main jeepney route. It’s near the river too, which was great for morning runs. I left my phone in a taxi which dropped us off at the hotel one day. The security guard had made a note of the taxi company and plate number. The receptionist then called up the company and shortly after my phone was returned. I am very grateful to them for this. Excellent customer care.

Cons: Coffee was not great tasting.

Pros: I only like the bed.

Cons: The air-conditioned are not functioning very well and the room are too small.The bathroom While i was taking a bath the water goes outside of door at the ground.And another thing while we were at the restaurant waiting for our order it was too long to bring our foods.

Pros: I like the Food

Cons: Yes

Pros: The pricing scheme is just right.

Cons: I suggest you ensure that mirror don't face the beds to ensure the guests can sleep soundly.

Cons: No coffee for the morning.

Pros: Good location and friendly and accommodating staff. The room and vicinity is clean. Food served is also delicious.

Cons: Nothing

Pros: Nothing special, the room is clean, has good wifi and airconditioning and the bathroom is nothing special. Close enough to most tourist destinations so can't complain.

Cons: Breakfast was nothing to get excited for. You will find better breakfast elsewhere for better prices.

Pros: Accessible to a shops and transportation.

Cons: None

Pros: But rooms were clean. Breakfast was decent.

Cons: Rooms were small. Water in bathroom smelled a bit funky.

Pros: It's our favorite hotel...we stay there always...

Pros: fast WiFi connection and good customer service from the guard to the front desk staff

Cons: the pillows are not comfortable

Pros: Very convenient and accessible location.

Cons: None

Pros: staff were still helpfull and friendly. location wise

Cons: injap quality is fading... the shower head was not working properly.

Pros: Strategic place and great value for money..the service was awesome and the staff are so helpful and polite...probably would stay here again...

Pros: Honestly I didnt like anything at all!

Cons: The rooms are very small.the towels are dirty! The ac didnt work my son was dripping sweat even more than an hour after we got in the room! The parking is terrible! The internet keeps getting cut off! Luckily were out of the room early we just stayed to sleep. But I will never stay here again!

Pros: The room was nice and comfy enough. It was overall a good place to stay.

Cons: Check-in takes forever and Breakfast was sad, to say the least.

Pros: The location is near to the new places in Iloilo.

Cons: Towels and robe is too old.

Pros: Spa on the 5th floor was great. Bathroom toiletries were good. Beds were comfortable. Coffee at the breakfast buffet was delicious.

Cons: Airconditioning was hot. Bathroom tiles were old. Bath towels were grey and frayed. No hand or face towels. TV remote could not be used if you did not stand right beside the television. On the last day of my stay, front blinds just fell off.

Pros: Staff were very accommodating. Check in was breeze. Explanation of all the floors and facilities were explained upon arrival

Cons: Slow elevator?

Pros: Hot water is available here for a nice Shower. I stayed at a couple of decent hotels where are the hot water was not available Or did not last.

Cons: The included breakfast is just marginal at best.

Pros: Everything is good.

Cons: unavailability of clothes iron in the room

Pros: The free foot massage

Cons: Free breakfast

Pros: The large and comfortable bed.

Cons: No water heater kettle for coffee. Still needs to ask the housekeeping. Also, we were not given a spare key card.

Pros: The place itself and the nearby nightlife

Pros: Spa services were exceptional

Cons: Slow internet service

Pros: Everything from the staff, security, food, cleanliness & of course my massage & facial spa.

Cons: Oh, the loud music across the street

Pros: Quite, clean and spa service is great since thats the hotel is all about

Cons: Some security guards are annoying seem so suspicious of everyone even if they’ve seen you already that your are their guest But over all stay was great

Pros: The rooms are spacious, nice comfortable Bed...you can easily have yourself pampered since its a spa and a hotel. Nice combination.

Cons: paying for glasses that got broken accudentally.

Pros: Perfect place to stay .. 100%

Cons: NIL

Pros: The room is very Spacious, and the house is very well maintained and super charming. Good working airco unit, very good bed and spotless bedlinnen.

Cons: The location is noisy (next to busy street)

Pros: The staffs are very helpful.

Pros: The location and the bed plus the room. The staff are very accommodating.

Pros: Lovely traditional wooden interior.

Cons: You can be unlucky with noisy next door room guests.

Pros: Spanish heritage building. Very good staff.

Cons: Nothing

Pros: The staff were so accommodating and friendly. Good value for your money.

Pros: I like my stay bcause its complete all my needs,very comfy to stay though its quite far frm my business place but its fine... The bathrooms are clean,strong water pressure wd hot nd cold water...and the staff are so accomodated like family to us.

Cons: Quite far from my work place

Pros: Staffs are friendly, place is clean and awesome

Cons: Since there is no available bidet, there must be water scoop provided, but the rest is okay

Pros: The staff could be trusted and were very friendly and helpful.

Pros: The owner offered to give us a ride when we went out to buy food as the street is muddy wet. Such a kind gesture.

Cons: The mud.

Pros: Ate Tata is accommodating. She makes sure her guest is comfortable and safe. She makes a good breakfast.

Cons: None.

Pros: The breakfast is great. And it's so kind of them to pick me up at SM. They are wonderful host, and can speak Bisaya as well (great for those 'mga Bisaya' who can't speak Ilonggo and is not comfotable speaking in english. They have a great facilities as well.

Pros: People there are friendly, 3Ladys showed me around and treat me as their friend. I learned how to make fruit salad from them as well. It's kind of unforgettable memory. Thank you all. I am Alex from China.......Hope I can meet you again in the future. Wechat:AlexChen413

Pros: the staff are friendly...place is nice

Cons: street going to the place is not well-maintained

Pros: Best breakfast lovely staff

Pros: The hosts are extremely friendly. Clean space. Value for money.

Cons: Location.

Pros: The place was clean and well maintained. The staff was very accomodating and even bring me to the jeepney station going back to SM City.

Cons: The location was a bit off though and hard to find. They dont have the signage and the neighbors dont even know the place.

Pros: The staffs are overly friendly and accommodating. I love the place and the pool.

Pros: its near the city area

Cons: the room i booked is lite which means studio room and i thought i booked the deluxe room .

Pros: Interior design was amazing.

Cons: There's no line for the water at the back of the toilet bowl. I forgot the term. You use it after pooping.

Pros: the staff name Kristina shes very accommodating and helpful

Pros: staff cristina has been helpful and accommodating thank you to her

Cons: theres no bidet and breakfast not so good

Pros: Staff, room and pool are great!

Cons: The food is just okay.

Pros: Nice glass shower, spacious room and comfortable bed.

Pros: Staff was pleasant and accommodating, pretty new and modern hotel

Cons: There was a distinct foul odor of sewage in the bathroom and the water is pretty dirty. Soundproofing was really bad as you can hear everything from the room even just a loud conversation from the room across can be heard. We tried to sleep at 22:00 but there was a party in one of their function rooms that was very loud and lasted until 3am. At 12:45am I complained at the front desk about the unbelievable noise and promised that they will ask the party to tone down and will finish at 1am, it didn’t happen, complained again but nothing happened. The party continued on until 3 am. We were not able to sleep because of this. Knowing that their soundproofing is substandard if not non existent they shouldn’t book out functions that last beyond midnight. Breakfast selection was very limited as well.

Pros: The hotel itself is alright and the staff are okay.

Cons: The place looks depressing, the surrounding buildings are older and dilapidated. The price we paid is a bit expensive compared to Park Inn which is new and right next to SM City.

Pros: The location is Great

Pros: Great location near Megaworld and SM City Mandurriao with a convenience store and a laundry in the building. Handy!

Pros: Dog Friendly, comfortable and nice rooms. The restaurant on 3rd floor serves amazing food and the staff are very happy and helpful.

Cons: Our room needed the floor cleaned and sheets changed due to dust. Probably maintenance in the area, but this should be checked before a new guest arrives :)

Pros: Clean, microwave sand fridge. Very close to good restos, shopping and I'm migration.

Pros: The bed was so comfortable. It made my stay more relaxing. The restaurant of the property also had an unlimited bacon promo which was worth the money. They also have other shops which offers a lot of options. Cozy place to stay at.

Cons: Soundproof the rooms please.

Pros: Everything! Including the restaurant Barn, where they offer really great food and the Co-working space Bonds which has 30mbps and above internet which is really useful for people like us who work online. The location is around 5 minutes to Festive Walk and SM.

Cons: Nothing

Pros: I like the design of the room. The bed is so comfortable and neatly done. Staffs are also approachable.

Cons: I would like it more if you could have a pool so the next time I go there with my friends or anyone, we could have some night swimming or so.

Pros: good location

Cons: everything except cable provider.

Pros: Friendly and accommodating staff. A microwave oven is a plus point for me. Hoping that in my next stay they will provide a complementary coffee. :)

Pros: The location was perfect for it was near the malls and you can just also walk to nearby hang out locations. The staff was also helpful and approachable. The place was clean and organized. Would definitely be back.

Cons: -nonetheless

Pros: the suite room

Cons: no available free coffee

Pros: Comfortable bed and good location

Cons: Constant smell of sewage from bathroom drain 24 hrs/day

Pros: The place is accessible to most services we needed and the venue of our 2-day convention. The rooms are big, comfortable and sufficiently furnished. The staff are very accommodating. Breakfast is good.

Cons: The toilet is not provided with bidet. Room service is disappointing since we have to go all the way to the Freddie's Cafe to order take out food and bring it to our room. The food at Freddie's is fine and the waiter is efficient and accommodating. Management needs to review the hotel room service menu because if Freddie's provides the food for room service then the menu should be consistent.

Pros: the service and staff was excellent , all the way from the greeting staff to the front desk and pool staff....pool was clean and huge ... in-room fridge made quick ice and kept liquids cold ...the head concierge ,steve , made this place run , he was always attentive and knowledgeable of what needed tending to .

Cons: i didn't like having room on the street side of the hotel . the dogs bark at night and it echo's up the walls of the hotel . so if you book , pay the premium price for the poolview , premiere delux room. ..the breakfast used to be buffet but ownership changes have moved it back to a simple egg, rice , toast ,sausage breakfast that you leave hungry with . bring back the buffet please .

Pros: Just the location for the festival . The staff were courteous .

Cons: Breakfast food is not good at all since we are paying almost 5000 pesos.

Pros: I booked in this facility knowing that they will provide buffet breakfast. But during one of the days that I was staying there, there was no buffet breakfast served. they provided plated breakfast but it was so small that I had to go get more food outside.

Cons: old facility. needs updating...

Pros: The green salad was fresh.

Cons: The buffett lunch was terrible. The noodles were lumping and soggy. The pork was so salty. Breakfast buffett was ok not my standard. The eggs are preprepared so it is cold. The linen has a smell like muggy. The hot water in the shower was not working. The faucet on the sink is too close to the front of the sink, so when you turn it on, it spills on the counter. Not worth for the prize.

Pros: Great staff takes care of your needs.

Cons: More menu options

Pros: I forgot his name (Cris?) he was very helpfull on my questions on leaving things in front desk , how far is the place to go to etc.

Cons: My TV didn’t work at all !

Pros: NOTHING

Cons: DIRTINESS OF THEIR ROOM ESPECIALLY THE BEDDINGS/LINENS ETC..AND CARELESSNESS OF THEIR HOUSEKEEPING AND FRONT DESK STAFFS ACCUSING YOU OF "STEALING" THEIR DIRTY STAINED BATH TOWEL WITHOUT CHECKING THE ROOM THOROUGHLY - THE DIRTY TOWEL WAS SPREAD ON THE BED JUST SO THAT WE WON'T GET SKIN ALLERGIES DUE TO ITS FILTHINESS..! BUT INSTEAD OF THANKING THE CUSTOMER FOR NOT COMPLAINING AND ASKING THEM TO CHANGE THE DIRTY BEDSHEETS, THEY EVEN ACCUSED YOU OF STEALING THE FILTHY BATH TOWEL (LESS FILTHY THAN THE BEDSHEETS WITH PUBIC HAIR FROM PREVIOUS GUESTS IF NOT FROM THEIR HOUSEKEEPING STAFFS), JUST SO THAT THEY COULD KEEP YOUR DEPOSIT AND CHARGE YOU MORE THAN THE ALREADY RIDICULOUS PRICE WE'D PAID FOR A NON STAR HOTEL WITH ZERO QUALITY OF CLEANLINESS AND SERVICES!

Pros: The lighting and the Airconditional

Cons: The eggs provided on the breakfast menu were cold and pre cooked and no free bottles of water in the room we had to ask for it from the reception desk. No slippers in the room and the curtain falls down when we tried to pull it down. And we had to use the staircase to reach to our room. And the pillow has white spots! What else could be worse.

Pros: Staff is helpful and attentive. I love the location. I like that there's a café/restaurant. The place is nice and clean! The common area is cute and cozy. I'd definitely come back here.

Cons: I didn't like how the toilet area would get wet whenever I would take a shower - I think this is an engineering issue. Would have appreciated if the shower area was a little lower, in elevation, than the toilet area. Also perhaps they should consider giving out thicker blankets. I think it's great that the air-conditioning works well in making the room cold, but it would be better with thicker blankets.

Pros: Same menu all days, Some of the customers are selective in non-veg. but there was only beef/pork. No option of chicken

Cons: Staffs were very good, responding for all our queries

Pros: Cleanliness and good services

Cons: Breakfast was mediocre and you pay extra for coffee. No additional amenities except toilet paper, bath soap and shampoo.

Pros: The location is perfect - close to Megaworld and SM City. The Sunset Bar is also great, foods are cheap and you get a good view of the city.

Pros: Everything!

Cons: Breakfast must be earlier than 7am.

Pros: clean, organize and have a friendly atmosphere

Cons: strong smell coming from the room.

Pros: The design. The friendly staff. The på oramic view at rooftop.

Cons: Internet reception in room we had was very weak. The free breakfast didn't include any coffee or tea.

Pros: Professional and efficient staff. Comfortable rooms, eco friendly amenities and safe.

Pros: Very clean and it was beautiful.

Cons: The check in took a long time.

Pros: Place was clean and the staff were accommodating

Cons: Aircon was loud, tv remote was not functioning due to battery, bathroom floor gets flooded when taking a bath since the floor was flat across the bathroom.

Pros: near Robinson

Cons: aircon is not cool enough

Pros: Comfy bed

Cons: The floor nd walls have dark spots, needed to be brushed. I applied zonrox, improved a bit better. Floor under de bed us very dusty, i discovered coz i dropped d tv remote.

Pros: good for the price one pays

Cons: my room had a window, but actually, it was just kind of a wall behind the window so it was really dark

Pros: spacious room..clean and value for money

Cons: no slippers provided..and only 1pc of doormat given

Pros: Don’t judge the hotel from what you see in the outside, the rooms are surprisingly nice. It gave us the necessary rest to finish our trip to IloIlo. They have a guarded gate, safety is superb.

Cons: Narrow entrance.

Pros: Clean Room

Cons: No Bidet and no pail and dipper.

Cons: Uneasy

Pros: The wifi is strong and the heater is working well.

Cons: Lobby is dim

Pros: The space is enough .

Cons: There is no serving water. The front desk is not approachable. The aircon in family room is not working well. The mini ref in the room is useless.