Pros (+) Staff was very accommodating! Comfortable rooms! Beautiful View. Awesome Breakfast!
4 stars
Hotel Penz West
Photos of Hotel Penz West
Overview
Luxurious ski hotel with full-service spa Pamper yourself in Penz Hotel West's spa, enjoy the bar/lounge and restaurant, or hop on the free ski shuttle and hit the slopes. Penz Hotel West offers 98 accommodations with minibars and safes. 90-cm flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Innsbruck hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Recreational amenities at the hotel include a sauna and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for Hotel Penz West
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hotel Penz West
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
Dining
- Minibar
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
- Dining area
General
- Family rooms
- Seating area
- Hardwood or parquet floors
- Interconnected room(s) available
- Sofa
- Telephone
- Mountain view
- Ski storage
- Storage available
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Elevator
- Hypoallergenic
- No smoking
- Upper floors accessible by elevator
Services and conveniences
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Ski pass vendor
- 24hr front desk
Bathroom
- Shower
- Hairdryer
- Bathrobe
- Private bathroom
- Walk-in shower
Pool and spa
- Spa and wellness center
- Spa
- Sauna
- Steam room
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Parking and transportation
- Free parking
- Private parking
Workspace
- Fax/photocopying
- Desk
Things to do
- Bicycle rental
- Skiing
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Squash
Outdoor
- Terrace/Patio
Reviews of Hotel Penz West
8.7
Very good
2159 verified ratings
Wonderful
1191
Very good
523
Good
272
Okay
71
Fair
52
Mediocre
19
Poor
31
Summary of reviews
Guests say
Guests generally enjoyed the breakfast offerings and found the staff accommodating. However, many reviews highlighted significant issues with cleanliness, including unclean rooms and inadequate service from management. The overall sentiment reflects dissatisfaction with the service and cleanliness, overshadowing the positive aspects of the stay.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8.7 out of 10
37 reviews
9.2 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a convenient location near the airport, friendly and helpful staff, and a modern, clean, and comfortable facility with a good breakfast.
Is there free parking available at the hotel?
Yes, the hotel offers free and spacious parking, making it convenient for guests with vehicles.
How is the food quality at the hotel?
The hotel provides an excellent breakfast with a large assortment, and the in-house restaurant offers good quality and variety.
What can guests expect in terms of cleanliness?
The hotel is spotlessly clean, beautifully appointed, and offers comfortable and clean rooms, ensuring a pleasant stay for guests.
When is the best time to visit the hotel?
The hotel is ideal for a stay during the low season in March or the high season in September, offering a comfortable and enjoyable experience for guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a view, particularly for the spectacular mountain views and serene surroundings.
Consider Room Temperature
Some guests mentioned that the rooms can get quite warm, so it might be helpful to inquire about temperature control options or request a room on a lower floor for cooler temperatures.
Check for Tea and Coffee Facilities
A few guests noted the absence of tea or coffee in the rooms, so if this is important to you, it may be worth confirming the availability of these facilities before your stay.
Be Mindful of Restaurant Service
While many guests praised the breakfast and restaurant, a few mentioned issues with the restaurant service, such as slow service and inaccuracies in billing. It may be helpful to set expectations accordingly.
Explore Nearby Attractions
The hotel's proximity to the airport and easy access to the city center via public transportation were highlighted by several guests, making it convenient for both travel and exploration.
Inquire About Room Layout
Some guests mentioned that the layout of twin rooms may not align with the bed arrangement preference, so if booking a twin room, it could be beneficial to confirm the bed setup in advance.
Take Advantage of Airport Proximity
Many guests appreciated the hotel's close proximity to the airport, making it a convenient choice for those with early or late flights.
Consider Parking Options
The hotel offers free parking, but it was suggested to park in the lot across the street rather than the adjacent gated lot to the hotel, which belongs to the university.
Utilize Spa and Wellness Facilities
Guests enjoyed the hotel's spa, sauna, and steam room, providing a relaxing experience, especially during off-peak seasons.
Engage with the Friendly Staff
Numerous guests praised the friendly and helpful staff, emphasizing their positive impact on the overall guest experience.
Location
Fuerstenweg 183, 6020 Innsbruck, Tirol
What's nearby
- Botanical Garden of the University of Innsbruck1.2 mi
- University of Innsbruck1.3 mi
- Innsbruck City Centre1.7 mi
- Helblinghaus1.8 mi
- Goldenes Dachl1.8 mi
- Innsbruck Cathedral1.8 mi
- Hofburg1.9 mi
- Alpine Club Museum1.9 mi
- Tyrolean Folk Art Museum1.9 mi
- Hofkirche1.9 mi
- Tyrolean Museum Railways1.9 mi
- Tiroler Landestheater Innsbruck1.9 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Penz West
Low season | September |
|---|---|
High season | December |
Average price (weeknight) | $191 |
Average price (weekend night) | $204 |
When to book a room at Hotel Penz West
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel Penz West
FAQs when booking at Hotel Penz West
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Value for money | 7.9 |
|---|---|
Distance to city center | 2.1 mi |
Nearest Airport | Innsbruck Kranebitten |
Distance to airport | 0.7 mi |
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