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(Round-trip)
Airports
Origin
New York
$522
only
$522
$476
only
$476
Los Angeles
$904
only
$904
Newark
$522
only
$522
Washington
$900
only
$900
Destination
Innsbruck
$476
only
$476
Thu, Jan 18
JFK
INN
16h 55m
Wed, Jan 24
INN
JFK
15h 35m
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Tue, Feb 13
JFK
INN
11h 55m
Fri, Feb 23
INN
JFK
13h 05m
Trip: 11 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 14012 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
TLV
LHR
Excellent 8.6

Most things

LHR
EWR
Excellent 8.6

Most things

Luggage took forever to be delivered in Newark--one of the longest waits I've ever experienced.

PHL
LHR
Okay 5.0

I feel like the overall product is so devalued at BA these days. It just doesn't feel classy anymore. As opposed to Lufthansa, which is an example of a European carrier that cares about passenger comfort and experience. Also the typical circling of LHR to get a slot is annoying and makes me want to avoid BA.

ORD
LHR
Okay 4.0

Connecting flight experience

BUD
LHR
Excellent 8.0

Behavior of board personnel

Wed, Mar 14
LGA
INN
18h 00m
Wed, Mar 21
INN
LGA
24h 02m
Trip: 8 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 26055 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
BNA
DFW
Good 7.3

Everything else

ORD
LAX
Excellent 9.5

Easy, smooth.

DFW
SCL
Excellent 9.6

The food is very tasty, but AA has not changed the menu in at least one year.

SFO
DFW
Excellent 10.0

On time. Comfortable seat. Courteous crew. Easy transfer.

CLE
JFK
Mediocre 3.3

Plane was dirty and crew inattentive.

Sun, Mar 25
EWR
INN
10h 50m
Sun, Apr 1
INN
EWR
11h 35m
Trip: 8 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 2871 reviews
Overall
8.2
Boarding
8.2
Comfort
8.0
Crew
8.5
Entertainment
7.4
Food
7.5
MIA
VIE
Excellent 8.0

I had double seat all to myself so that was nice.

The flight was delayed by 2hrs because of the strike - very annoying. The food was average for the plane foodn but the desert was excellent

VCE
VIE
Good 7.3

flt was delayed 2 hours due to "employee meeting"

VIE
SKP
Good 7.3

Short flight

I have to pay for food or drink

ORD
VIE
Excellent 8.3

Flight

Not enough room in the seat

VIE
SJJ
Excellent 8.0

My flight to SJJ was rescheduled for the day later. However, Austrian ground services provided efficient service and support in finding suitable accommodation at the Vienna Airport.

Sun, Mar 25
JFK
INN
13h 30m
Sun, Apr 1
INN
JFK
14h 35m
Trip: 8 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 17345 reviews
Overall
8.2
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.8
Food
7.7
MUC
ATH
Okay 5.3

They don’t have order while boarding No space for the carry on- they didn’t ask to check them for free.

LHR
MUC
Okay 5.0

The flight took off 2 hours late they must have known it was going to be that late, yet they lied saying that it was on time, forcing you to come to the airport early, then when you get to the airport they did the - oh its going to be 20 minutes late, no 40, no 1.5 hours late, heck it will be 2 hours late etc. Micro-tight seat pitch - I could barely sit in the seats.

SFO
MUC
Excellent 9.6

Flight on time

SEA
FRA
Excellent 10.0

Service , on time

BOS
MUC
Excellent 9.3

Brand New plane. Great German entertainment. Crew were very efficient but didn't show up with drinks as often as in the past but still more often than other airlines. Overall a wonderful experience.

Took two hours to start dinner service without a reason. Turbulences and a passenger with long legs were impeading my sleep but not Lufthansa's fault.

Wed, Feb 14
JFK
INN
18h 45m
Fri, Feb 23
INN
JFK
13h 05m
Trip: 10 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 14012 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
LGW
ALC
Okay 4.0

Crew didn't reach middle of plane with Food & Beverage. Lots of fussy/serving of premium passengers but economy not really looked after. Was bashed into 3 times by same member of crew walking up aisle and not once apologised.

BUD
LHR
Excellent 8.0

Behavior of board personnel

TLV
LHR
Excellent 8.6

Most things

LHR
SEA
Excellent 8.0

Behavior of board personnel

The delay in London

OTP
LHR
Mediocre 3.6

No food!!! No coffee!!! No water!!! "Brilliant" like low-cost !!!!! Incredible!!!

Tue, Mar 13
JFK
INN
21h 05m
Tue, Mar 20
INN
JFK
15h 35m
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Tue, Mar 13
JFK
INN
11h 35m
Wed, Mar 21
INN
JFK
13h 10m
Trip: 9 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 14012 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
LHR
FRA
Excellent 10.0

At security London Heathrow, it took 30 minutes for them to check 1 bag of ours! Almost didn't make the flight.

LGW
ALC
Okay 4.0

Crew didn't reach middle of plane with Food & Beverage. Lots of fussy/serving of premium passengers but economy not really looked after. Was bashed into 3 times by same member of crew walking up aisle and not once apologised.

LHR
BKK
Mediocre 2.0

Late BA flight made sure I had to wait 7 hours to catch and EVA air flight. I want my money back. I paid 1000 to flight British Airways not to be crammed on a flight as a show away. Super uncomfortable seat on EVA and a terrible experience. I fell on the plane.

LHR
SEA
Excellent 8.0

Behavior of board personnel

The delay in London

LHR
EWR
Excellent 8.6

Most things

Luggage took forever to be delivered in Newark--one of the longest waits I've ever experienced.

Wed, Feb 14
EWR
INN
19h 55m
Wed, Feb 21
INN
EWR
11h 35m
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Wed, Mar 14
JFK
INN
10h 40m
Wed, Mar 21
INN
JFK
13h 10m
Trip: 8 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 14012 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
PHX
LHR
Mediocre 2.0

1. Plane engine set fire while taking off... leaking fuel. 2. My bag fee was waived, but the next day after being grounded and put in a cheap hotel for the night, I was RECHARGED $100. 3. They knew my flight left at 9pm, still gave me ONLY 1 hotel voucher so I was kicked out of the hotel at 12pm with NOWHERE to go for NINE HOURS with 125lbs of luggage. 4. They provided a good voucher, but the cheap hotel they put me in didn't have a kitchen, USELESS. 5. The flight was LATE getting to London the next day and I missed my BRITISH Airway connecting flight to Thailand. Had to wait another 7 HOURS to get a flight out. 6. Terrible service, over priced and rude agents. The agent told me " I don't know who waived your fee yesterday, but I'm not." Cold, considering the plane I was on the day before was shooting fire about to explode. 7. I was rebooked no choice of seating or consideration.

LHR
SFO
Okay 5.6

Very big delay!!!

BUD
LHR
Excellent 8.0

Behavior of board personnel

LHR
BKK
Mediocre 2.0

Late BA flight made sure I had to wait 7 hours to catch and EVA air flight. I want my money back. I paid 1000 to flight British Airways not to be crammed on a flight as a show away. Super uncomfortable seat on EVA and a terrible experience. I fell on the plane.

LHR
SEA
Excellent 8.0

Behavior of board personnel

The delay in London

Mon, Mar 12
LGA
INN
35h 25m
Mon, Mar 19
INN
LGA
25h 17m
Trip: 8 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 26055 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
JFK
MXP
Mediocre 2.6

Plane was old and dirty, seat pocket had junk in it. Seat was broken and couldn’t stay up. In flight movies were from few years back with a center tv and no head rest screen. Crew on overseas flights tend to be older in age and less tolerant..much better on continental on the same route.

YUL
MIA
Excellent 10.0

First time flyer with American airlines and the service was impeccable

Nothing to dislike

CLT
SJU
Mediocre 3.3

Direct flight

Horrible customer service, excessive baggage fees, rude counter staff, no leg room, narrow seats

LAX
AKL
Okay 5.6

Smooth operation, on time

Seat pitch on the plane unbelievably cramped. When seats are so close that if you drop something on the floor you have to be a contortionist to get it, you know it's a problem NEVER fly the 787-900 economy.

JFK
CDG
Mediocre 2.0

Nothing. From the plane to the awful delay and poor service.

Lack of communication. Old plane, no comfort and 6 HOURS DELAYED. Truly disappointed by the airline

Sat, Feb 3
EWR
INN
16h 00m
Sat, Feb 10
INN
EWR
30h 10m
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Fri, Mar 9
JFK
INN
13h 50m
Sat, Mar 17
INN
JFK
27h 20m
Trip: 8 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 14012 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
PHX
LHR
Mediocre 2.0

1. Plane engine set fire while taking off... leaking fuel. 2. My bag fee was waived, but the next day after being grounded and put in a cheap hotel for the night, I was RECHARGED $100. 3. They knew my flight left at 9pm, still gave me ONLY 1 hotel voucher so I was kicked out of the hotel at 12pm with NOWHERE to go for NINE HOURS with 125lbs of luggage. 4. They provided a good voucher, but the cheap hotel they put me in didn't have a kitchen, USELESS. 5. The flight was LATE getting to London the next day and I missed my BRITISH Airway connecting flight to Thailand. Had to wait another 7 HOURS to get a flight out. 6. Terrible service, over priced and rude agents. The agent told me " I don't know who waived your fee yesterday, but I'm not." Cold, considering the plane I was on the day before was shooting fire about to explode. 7. I was rebooked no choice of seating or consideration.

PHL
LHR
Okay 5.0

I feel like the overall product is so devalued at BA these days. It just doesn't feel classy anymore. As opposed to Lufthansa, which is an example of a European carrier that cares about passenger comfort and experience. Also the typical circling of LHR to get a slot is annoying and makes me want to avoid BA.

OTP
LHR
Mediocre 3.6

No food!!! No coffee!!! No water!!! "Brilliant" like low-cost !!!!! Incredible!!!

BUD
LHR
Excellent 8.0

Behavior of board personnel

LHR
EWR
Excellent 8.6

Most things

Luggage took forever to be delivered in Newark--one of the longest waits I've ever experienced.

Sat, Jan 13
JFK
INN
14h 45m
Sat, Jan 20
INN
JFK
13h 20m
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Sat, Feb 3
JFK
INN
13h 55m
Sat, Feb 10
INN
JFK
27h 20m
Trip: 8 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 14012 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
LHR
BKK
Mediocre 2.0

Late BA flight made sure I had to wait 7 hours to catch and EVA air flight. I want my money back. I paid 1000 to flight British Airways not to be crammed on a flight as a show away. Super uncomfortable seat on EVA and a terrible experience. I fell on the plane.

LHR
FRA
Excellent 10.0

At security London Heathrow, it took 30 minutes for them to check 1 bag of ours! Almost didn't make the flight.

LGW
ALC
Okay 4.0

Crew didn't reach middle of plane with Food & Beverage. Lots of fussy/serving of premium passengers but economy not really looked after. Was bashed into 3 times by same member of crew walking up aisle and not once apologised.

LHR
EWR
Excellent 8.6

Most things

Luggage took forever to be delivered in Newark--one of the longest waits I've ever experienced.

ORD
LHR
Okay 4.0

Connecting flight experience

Mon, Feb 12
JFK
INN
31h 50m
Fri, Feb 23
INN
JFK
13h 05m
Trip: 12 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 14012 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
PHL
LHR
Okay 5.0

I feel like the overall product is so devalued at BA these days. It just doesn't feel classy anymore. As opposed to Lufthansa, which is an example of a European carrier that cares about passenger comfort and experience. Also the typical circling of LHR to get a slot is annoying and makes me want to avoid BA.

LHR
FRA
Excellent 10.0

At security London Heathrow, it took 30 minutes for them to check 1 bag of ours! Almost didn't make the flight.

LHR
BKK
Mediocre 2.0

Late BA flight made sure I had to wait 7 hours to catch and EVA air flight. I want my money back. I paid 1000 to flight British Airways not to be crammed on a flight as a show away. Super uncomfortable seat on EVA and a terrible experience. I fell on the plane.

LHR
SEA
Excellent 8.0

Behavior of board personnel

The delay in London

BUD
LHR
Excellent 8.0

Behavior of board personnel

Mon, Jan 15
JFK
INN
31h 50m
Mon, Jan 22
INN
JFK
15h 00m
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Fri, Mar 23
IAD
INN
23h 45m
Sun, Apr 1
INN
IAD
14h 00m
Trip: 10 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 17345 reviews
Overall
8.2
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.8
Food
7.7
BOS
MUC
Okay 5.3

Staff wasn’t particularly friendly, seats were the most uncomfortable ever

JFK
MUC
Excellent 10.0

service crew

LHR
MUC
Okay 5.0

The flight took off 2 hours late they must have known it was going to be that late, yet they lied saying that it was on time, forcing you to come to the airport early, then when you get to the airport they did the - oh its going to be 20 minutes late, no 40, no 1.5 hours late, heck it will be 2 hours late etc. Micro-tight seat pitch - I could barely sit in the seats.

BOS
MUC
Excellent 9.3

Brand New plane. Great German entertainment. Crew were very efficient but didn't show up with drinks as often as in the past but still more often than other airlines. Overall a wonderful experience.

Took two hours to start dinner service without a reason. Turbulences and a passenger with long legs were impeading my sleep but not Lufthansa's fault.

SFO
MUC
Excellent 9.6

Flight on time

Mon, Mar 12
JFK
INN
31h 50m
Wed, Mar 21
INN
JFK
13h 10m
Trip: 10 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 14012 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
PHX
LHR
Mediocre 2.0

1. Plane engine set fire while taking off... leaking fuel. 2. My bag fee was waived, but the next day after being grounded and put in a cheap hotel for the night, I was RECHARGED $100. 3. They knew my flight left at 9pm, still gave me ONLY 1 hotel voucher so I was kicked out of the hotel at 12pm with NOWHERE to go for NINE HOURS with 125lbs of luggage. 4. They provided a good voucher, but the cheap hotel they put me in didn't have a kitchen, USELESS. 5. The flight was LATE getting to London the next day and I missed my BRITISH Airway connecting flight to Thailand. Had to wait another 7 HOURS to get a flight out. 6. Terrible service, over priced and rude agents. The agent told me " I don't know who waived your fee yesterday, but I'm not." Cold, considering the plane I was on the day before was shooting fire about to explode. 7. I was rebooked no choice of seating or consideration.

TLV
LHR
Excellent 8.6

Most things

LHR
SFO
Okay 5.6

Very big delay!!!

PHL
LHR
Okay 5.0

I feel like the overall product is so devalued at BA these days. It just doesn't feel classy anymore. As opposed to Lufthansa, which is an example of a European carrier that cares about passenger comfort and experience. Also the typical circling of LHR to get a slot is annoying and makes me want to avoid BA.

LHR
EWR
Excellent 8.6

Most things

Luggage took forever to be delivered in Newark--one of the longest waits I've ever experienced.

Wed, Jun 13
LAX
INN
34h 25m
Fri, Jun 22
INN
LAX
14h 10m
Trip: 10 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 2871 reviews
Overall
8.2
Boarding
8.2
Comfort
8.0
Crew
8.5
Entertainment
7.4
Food
7.5
ZRH
NUE
Excellent 8.3

It was fine

VCE
VIE
Good 7.3

flt was delayed 2 hours due to "employee meeting"

VIE
PEK
Excellent 8.0

Plane was half empty, so we could sleep on three middle seats

I would expect more (and better) food for 9 hour intercontinental flight

VIE
SJJ
Excellent 8.0

My flight to SJJ was rescheduled for the day later. However, Austrian ground services provided efficient service and support in finding suitable accommodation at the Vienna Airport.

VIE
EWR
Okay 5.0

Entertainment options are limited. Austrian flight attendants were quite grumpy on this flight.

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