Worst airlines I've ever used, however I haven't u
Pros: Someone wins a free flight each ride
Cons: Going to Haiti the flight was delayed two hours and there was an uproar in the airport. We were supposed to board at 2pm, we didn't see an Insel representative until 3ish. Once there the representative kept telling us 15 minutes until we board for an hour just to pacify the customers. Coming from Haiti the flight was delayed another two hours...same problem. Insel did not email me or apologize for the inconvenience.