Recent Reviews
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10.0
I liked everything.
review from
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10.0
Boarding in St Thomas is always a mess, no matter what airline you fly. I usually fly Delta because the planes are clean and the people are nice. Well this time the staff went well above and beyond. My friend and I were sitting in the front row of seats in the lounge at the airport, facing the Delta gates. There was a mob of people milling about between us and the gate, so we could not see very well, but we thought we had a clear view of the door. Also it was very loud in the terminal. The flight had a delay, so we were relaxing and chatting, when I got a text from my mom asking if I was on the plane. So I went to the counter to inquire if they had started boarding our flight. The lady looked at me with surprise and said, "We have been paging you!!". Well we were both surprised! We had not heard anything over the general din in the airport. It turns out they had completed boarding and already rolled the stairs away from the plane! The ground staff talked to the captain and then they rolled up a set of stairs, opened the door to the plane, and let us on! The flight attendants said that they had never seen that happen before. I want to extend a heartfelt thank you to the crew at Delta for going the extra mile to make sure we made it on our flight. There is nothing I didn't like about this flight!!
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2.0
Nothing Employees at the Atlanta airport have a SERIOUS chip on their shoulders. Just when you thought seats couldn't get any smaller or closer together. Paid for priority boarding but the boarding pass still said zone 3. Employees could care less.
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8.0
Good Entertainment Seats
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2.6
Never again!
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8.0
The flight was smooth and the food selection was surprising delicious. The crew was very attentive. The leg room was much less than the last time I flew Virgin (booked via Delta) and made for an uncomfortable trip. Could not sleep as a result. If you're tall like me you'll need to book a higher seating category.
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6.0
No food, no entertainment.
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6.0
I couldnt watch any movie because the re was a buzz where the Earphones need to be conected.
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2.0
Everything that British Airways tried to do to help us when Delta didn't want to take ownership for their screwups! Not only did we miss our Delta connection but when Delta rebooked us on a British Airways flight they refused to help when British Airways could not access our tickets. they kept saying since it was Virigin Atlantic who we originally booked through that VA woulkd have to fix it, even thought Delta was the actual carrier and the ones that did the rebooking onto the British Airways flight
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5.0
We did eventually get there What should have been a 90 minute flight took over 4 hours! Between mechanical failure, overbooking and waiting for gates and sky bridges we missed our connection. Then when they rebooked our connection on a British Airways flight, BA couldn't pull up the tickets and we wasted yet another hour while Virgin Atlantic and Delta both passed the buck as to who was responsible for correcting it so we could get on our rebooked flight, which we BARELY did with only 2 minutes to spare!
review from
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10.0
I liked everything.
review from
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10.0
Boarding in St Thomas is always a mess, no matter what airline you fly. I usually fly Delta because the planes are clean and the people are nice. Well this time the staff went well above and beyond. My friend and I were sitting in the front row of seats in the lounge at the airport, facing the Delta gates. There was a mob of people milling about between us and the gate, so we could not see very well, but we thought we had a clear view of the door. Also it was very loud in the terminal. The flight had a delay, so we were relaxing and chatting, when I got a text from my mom asking if I was on the plane. So I went to the counter to inquire if they had started boarding our flight. The lady looked at me with surprise and said, "We have been paging you!!". Well we were both surprised! We had not heard anything over the general din in the airport. It turns out they had completed boarding and already rolled the stairs away from the plane! The ground staff talked to the captain and then they rolled up a set of stairs, opened the door to the plane, and let us on! The flight attendants said that they had never seen that happen before. I want to extend a heartfelt thank you to the crew at Delta for going the extra mile to make sure we made it on our flight. There is nothing I didn't like about this flight!!
review from
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8.0
Good Entertainment Seats
review from
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8.0
The flight was smooth and the food selection was surprising delicious. The crew was very attentive. The leg room was much less than the last time I flew Virgin (booked via Delta) and made for an uncomfortable trip. Could not sleep as a result. If you're tall like me you'll need to book a higher seating category.
review from
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2.0
Nothing Employees at the Atlanta airport have a SERIOUS chip on their shoulders. Just when you thought seats couldn't get any smaller or closer together. Paid for priority boarding but the boarding pass still said zone 3. Employees could care less.
review from
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2.6
Never again!
review from
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6.0
No food, no entertainment.
review from
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6.0
I couldnt watch any movie because the re was a buzz where the Earphones need to be conected.
review from
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2.0
Everything that British Airways tried to do to help us when Delta didn't want to take ownership for their screwups! Not only did we miss our Delta connection but when Delta rebooked us on a British Airways flight they refused to help when British Airways could not access our tickets. they kept saying since it was Virigin Atlantic who we originally booked through that VA woulkd have to fix it, even thought Delta was the actual carrier and the ones that did the rebooking onto the British Airways flight
review from
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5.0
We did eventually get there What should have been a 90 minute flight took over 4 hours! Between mechanical failure, overbooking and waiting for gates and sky bridges we missed our connection. Then when they rebooked our connection on a British Airways flight, BA couldn't pull up the tickets and we wasted yet another hour while Virgin Atlantic and Delta both passed the buck as to who was responsible for correcting it so we could get on our rebooked flight, which we BARELY did with only 2 minutes to spare!
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