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Reviews of Hotel Los Andes
Summary of reviews
Score by provider
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's dining options?
The hotel offers a restaurant with the option for breakfast in the room, grocery deliveries, packed lunches, and food delivery to guest accommodation. Special diet menus are also available upon request.
What safety measures are in place at the hotel?
The hotel has implemented various safety measures, including CCTV outside the property, hand sanitizer in guest accommodation and key areas, daily housekeeping, and contactless check-in/check-out. Additionally, staff follow all safety protocols as directed by local authorities.
Is parking available at the hotel?
Yes, the hotel offers free parking, valet parking, and private parking for guests' convenience.
What are the nearby attractions to the hotel?
The hotel is located near the Las Lajas Sanctuary, which is approximately 4 miles away.
What practical services does the hotel provide?
The hotel offers room service, safety deposit box, meeting/banquet facilities, private check-in/check-out, 24-hour front desk, and an airport shuttle service for a surcharge.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Request a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the nearby Las Lajas Sanctuary comes highly recommended.
Be Aware of Price Changes
Some guests reported unexpected price increases during checkout, attributed to commissions paid to booking agencies. It's advisable to clarify any potential additional charges before finalizing the booking.
Language Barrier
Guests with limited Spanish proficiency found it challenging to communicate, particularly when ordering breakfast. It might be helpful to have a menu card available for non-Spanish speakers.
Secure Luggage Storage
The hotel offers a luggage storage service, which was appreciated by guests. This is convenient for those with late departures or early arrivals.
Organized Taxi Service
The hotel staff were praised for their assistance in organizing taxis for guests. If you need transportation, don't hesitate to seek their help.
Elevator Access
Guests appreciated the presence of an elevator, particularly for those with mobility concerns or heavy luggage.
Sanitized Accommodations
Guests were pleased with the cleanliness of the guest accommodations and the use of effective cleaning chemicals, providing reassurance during their stay.
Contactless Check-in/Check-out
The hotel offers contactless check-in and check-out procedures, contributing to a smooth and efficient arrival and departure process.
Consider Special Diet Menus
If you have dietary restrictions, consider requesting the special diet menus available at the hotel's restaurant. Several guests found this to be a valuable option.
Verify Cancellation/Prepayment Policies
As cancellation and prepayment policies vary by room type and provider, it's advisable to verify these details before confirming a reservation.
Location
What's nearby
- Las Lajas Sanctuary4 mi
Policies
Check-in/Check-out | Check in anytime after 2:30 PM, check out anytime before 1:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
FAQs when booking at Hotel Los Andes
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Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
0.7 mi | Ipiales San Luis | 3.3 mi |