Great place to stay; very wonderful staff members all around. Superb Management!
4 stars
Hotel Excelsior
Photos of Hotel Excelsior
Overview
Hotel in Ipoh with 2 restaurants and a fitness center Along with 2 restaurants, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a business center, and concierge services. Hotel Excelsior offers 197 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers. This Ipoh hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested. Recreational amenities at the hotel include a fitness center.
Latest deals for Hotel Excelsior
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hotel Excelsior
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- Private check-in/check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
General
- Executive lounge access
- Family rooms
- Seating area
- Interconnected room(s) available
- Sofa
- Soundproof rooms
- Carpeted
- Tile/marble floor
- Storage available
Dining
- Electric kettle
- Snack bar
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee machine
Bathroom
- Shower
- Hairdryer
- Toilet
- Private bathroom
Accessibility and suitability
- Non-smoking rooms available
- Elevator
- Designated smoking area
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Bedroom
- Alarm clock
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Media and entertainment
- Flat-screen TV
Fitness
- Fitness center
Reviews of Hotel Excelsior
8.1
Very good
3313 verified ratings
Wonderful
1191
Very good
865
Good
626
Okay
308
Fair
163
Mediocre
92
Poor
68
Summary of reviews
Guests say
Guests appreciated the hotel's great location, being close to shopping and dining options. However, many reviews highlighted issues with service quality and cleanliness, with some mentioning slow check-in processes and unclean rooms. Overall, while the location is a strong point, improvements are needed in service and housekeeping.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
8.4 out of 10
1653 reviews
7.6 out of 10
1278 reviews
10 out of 10
1 review
8 out of 10
1 review
8.3 out of 10
2 reviews
All reviews
Pros (+) good location - for shopping and dimsum breakfast. walking distance to night eateries
Cons (-) housekeeping could be better
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel offers a variety of dining options including a restaurant, bar/lounge, and snack bar. Additionally, food can be delivered to your accommodation for added convenience.
Is the hotel suitable for business travelers?
Yes, the hotel provides a business center, meeting/banquet facilities, and fax/photocopying services, making it suitable for business travelers.
What are the hotel's standout features?
Guests appreciate the spacious and clean rooms, friendly and helpful staff, and the hotel's convenient location near popular attractions and dining spots.
What is the best time to visit the hotel?
The hotel experiences high season in January and low season in November, providing flexibility for visitors to choose the best time to enjoy their stay.
How is the hotel's parking availability?
While the hotel offers parking, some guests have mentioned that the parking route is small for larger vehicles due to space limitations.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room in the New Wing
Some guests mentioned that the rooms in the new wing are more modern and well-maintained compared to the old wing.
Explore Nearby Attractions
The hotel's central location makes it convenient for exploring nearby attractions such as Ipoh Parade Mall, Coronation Park, and Funtasy House Trick Art, all within walking distance.
Request for Room Maintenance
A few guests reported issues with cleanliness and maintenance, so it's advisable to promptly notify the staff if any issues are encountered in the room.
Consider Bringing Cash for Deposit
Guests advised having a RM50 note in cash for the deposit, as the hotel may require it during check-in, especially for those who prefer cashless transactions.
Check for Hot Water Supply
Some guests experienced issues with the hot water supply, so it's recommended to check this upon arrival and promptly notify the staff if there are any problems.
Be Mindful of Noise Levels
Guests noted that there can be noise from nearby entertainment venues, particularly a band playing at night, so light sleepers may want to take this into consideration.
Take Advantage of the Central Location
The hotel's central location provides easy access to numerous local eateries, shopping areas, and attractions, making it convenient for guests to explore the city.
Consider Room Selection for Comfort
Guests suggested that the hotel offers spacious and comfortable rooms, but it's important to pay attention to room selection to ensure a satisfactory stay.
Be Prepared for Limited Breakfast Options
Some guests expressed disappointment with the breakfast selection, so it's advisable to set expectations accordingly or explore nearby dining options.
Stay Mindful of Cleanliness
While many guests praised the cleanliness, a few others highlighted specific cleanliness issues, so it's recommended to be mindful of this aspect during the stay.
Location
43, Jalan Sultan Abdul Jalil, Ipoh 30300
What's nearby
- Parkson Ipoh Parade Mall0.3 mi
- Coronation Park0.4 mi
- Ipoh World at Han Chin Pet Soo0.5 mi
- Wisma Chye Hin0.6 mi
- Funtasy House Trick Art0.7 mi
- Perak Stadium1.3 mi
- Mari Amman Temple1.4 mi
- Sultan Abdul Aziz Recreation Park1.8 mi
- Royal Perak Golf Club1.9 mi
- Gunung Lang Recreational Park2.1 mi
- Sam Poh Tong Temple3 mi
- Perak Tong3.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Excelsior
Low season | November |
|---|---|
High season | July |
Average price (weeknight) | $56 |
Average price (weekend night) | $50 |
When to book a room at Hotel Excelsior
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel Excelsior
FAQs when booking at Hotel Excelsior
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Value for money | 8.1 |
|---|---|
Distance to city center | 1.0 mi |
Nearest Airport | Ipoh |
Distance to airport | 2.1 mi |