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Most of the staff that we encountered during our stay were helpful. However, the hotel bus wasn't running and there was no explanation given. The bus has slightly smaller charge than the cab,. I think that the hotel was too far from the attractions.
safety, cleanliness & comfortable of the hotel the cyling door of the balcany broke down, the kettle must try & error then only can boil the water
The staff were wonderful, very friendly and helpful, food was lovely, room service was exceptional. Would recommend this hotel.
The remaining enviroment in Cameron Highlands, but its quickly getting destroyed by unplanned strawberry farms ,other farms,horrible new hotell complexs and ugly roadshops Very noisy hotell.Rattling windows and shutter doors to balcony when wind is blowing.You;ll hear flushing toilets from your neigbours .Dont stay in a room near the elevator,you,ll hear it.Slamming doors in the nights.Internet service extremly expensive
Cool weather Staffs are not that helpful. Especially the one in charge of transportation
Cool fresh air, lust green and quite enviroments, I especially like the gardens that exudes the class that befits a high-end hotel. The hotel's location commands a fine panoramic views to its surroundings. I must also mention the excellent service rendered at the Chinese Restaurant by the staffs during our stay.
the view of the room and the location to kea farm and some other major attractions at Brinchang hotel is old and the internet services is not available (restricted to the OS)
variety of breakfast served by hotel power failure more than 45 minutes until fully recovery
The scenery. Poor service.
i think the staff need more training to service the hotel as i had stayed in the hotel and surprise that there isnt any Free Wireless and i got to buy the wireless for RM15. When i ask the staff if its base on 24 hrs timing or 1 day timimg. He claims that it had to be use within the same day and told me its 24 hrs and he also gave me a stupid reply saying that 1 days has 24 hrs.. But i realise after logging in , its base on 24 hrs , which mean i log in at 10am & i can use til the next day 9.59am...
The breakfast was wonderful.
the location was ideal - not too far from town and yet in a green belt.
The toilet is clean. No grocery shop available 24 hours
There's always someone at the lobby to assist. Lobby receptionists are usually friendly. Carpet is dirty. Bathroom is old. Furniture uphostery is stained. Hairdryer can only be borrowed for half hr or 45 mins - please - how much does a hairdryer cost? Also, an adapter is needed to plug in the hairdryer. No adapter is provided, causing danger to users.
very good place, location in the heart of ipoh town near shopping complex and easy to find food stall
Value for money, clean and good comfort for budget traveller. Front desk trainee staff gave wrong direction to famous Lau Wong Bean Spout Chicken rice...
It is almost everything we need in a hotel.
Definitely more than what I expected for this price!
Free upgrade of room =) Nice view, big and clean room. Garded parking, free Wifi access, brochure at receiption No tea bag, only coffee. Limited choice for breakfast
Well designed quiet rooms, free wifi and soft drinks, friendly cleaning staff, Many members of the front desk could be more pleasant. The only non smoking rooms are the Standard ones, which is confusing when you arrive, as I had booked Superior rooms that we couldn't use - these were very smokey
Staff was very helpfull and accommodating, rooms were refurbished, neat and clean. Close to shopping centers, bus and train terminals. Nothing it was very good value for the money
The staff is good Air-cond is so noisey
free internet access..
Very responsive front desk staff n.a
Overall are great. In the center of city and just walk could reach nearer spot for food & shopping mall as well. No.
It has free access to a computer downstairs, so was using that everyday. It has also free wifi. They should have a tour operator counter so that people know where to go.