Pacifica Resort Ixtapa

The hotel is built on a small hill, offering a special layout. Instead of elevators, there is an internal transportation system within the complex, providing a comfortable and practical solution for guests.

The hotel offers an in-house restaurant serving international dishes, providing a convenient dining option for guests looking for a bite to eat.

The hotel features lots of pools, offering guests a variety of options for relaxation and enjoyment, along with some nice views and beachfront access.

The multilingual staff are available to assist with booking tours and sightseeing trips, ensuring that guests receive helpful and informative service during their stay.

The high season is in June, offering an ideal time to experience the hotel's amenities and nearby attractions. However, the hotel is also a great option during the low season in September for a quieter and more relaxed stay.

Some guests recommend choosing a room with a view, as the hotel offers some nice views and is beachfront. Opting for a room with a balcony facing the beach or pools may enhance the overall experience.

Several guests mentioned a lack of professionalism among the staff, with instances of receiving wrong information and slow service. Being patient and proactive in seeking assistance may help mitigate any service-related issues.

Guests reported issues with the air conditioning, suggesting that it may not cool effectively unless put on dehumidifier mode and can be loud. It's advisable to check the functionality of the air conditioning upon arrival and request a room change if necessary.

Some guests experienced issues during dining, such as tables being cleared prematurely and delays in receiving the bill. Being mindful of personal belongings and communicating clearly with the wait staff can help avoid such inconveniences.

The hotel's layout, built on a small hill, offers a unique experience with internal transportation within the complex. Guests appreciated this practical solution and found it comfortable.

The hotel is conveniently located near various attractions, including Vista Hermosa Beach, Palma Real Golf Course, and Carlo Scuba. Exploring these nearby attractions can add value to the stay.

The hotel offers flexible check-in and check-out times, allowing guests to plan their arrival and departure with ease. Taking advantage of this flexibility can contribute to a more relaxed travel experience.

The rooms are equipped with a kitchen and essential facilities, providing convenience for a comfortable stay. Guests may consider utilizing these amenities for added flexibility during their visit.

The hotel has implemented comprehensive health and safety measures, including contactless check-in/check-out, regular disinfection, and availability of face masks and hand sanitizer. Adhering to these protocols can ensure a safe and secure stay.

Understanding the low and high seasons, with September being the low season and June being the high season, can help guests plan their visit based on their preferences for crowd levels and weather.