Cons (-) Hampton Inn has changed their standard mattress. They used to be firm with soft top., but that is no longer the case. I woke up with a sore back b/c the mattress is just too firm. Does not contour to your back/body.
2 stars
Hampton Inn & Suites Jackson
Photos of Hampton Inn & Suites Jackson
Overview
At the Hampton Inn & Suites Jackson hotel in Tennessee you are welcomed into a comfortable and friendly atmosphere. Our many offered hotel amenities include our complimentary On the House breakfast, state-of-the-art cardiovascular fitness center and sparkling outdoor pool and complimentary wireless internet. That's 100% Hampton guarantee! All of these services, combined with the opportunity to earn Points & Miles through Hilton HHonors make the Hampton Inn & Suites Jackson your place to stay in Jackson, Tennessee. We love having you here!
Latest deals for Hampton Inn & Suites Jackson
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hampton Inn & Suites Jackson
- Outdoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Flat-screen TV
- TV
- Free toiletries
Accessibility and suitability
- Allergy-free room
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- Designated smoking area
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Smoke alarms
Dining
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Microwave
General
- Family rooms
- Telephone
- Privacy curtain
- Storage available
Services and conveniences
- Business center
- Express check-out
- Meeting/Banquet facilities
- 24hr front desk
Media and entertainment
- Radio
- Flat-screen TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bathroom
- Hairdryer
- Shower
Bedroom
- Alarm clock
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Board games/puzzles
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Outdoor
- Terrace/Patio
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of Hampton Inn & Suites Jackson
7.8
Good
227 verified ratings
Wonderful
118
Very good
26
Good
31
Okay
11
Fair
19
Mediocre
7
Poor
15
Summary of reviews
Guests say
Guests appreciated the friendly and accommodating staff, as well as the great location of the hotel. However, many expressed dissatisfaction with cleanliness issues, particularly in the bathrooms and pool area. Additionally, some guests found the room sizes misleading and had concerns about bed comfort.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
All reviews
Pros (+) Our stay was great! Taylor at the front desk was the shining star.
Pros (+) All the staff were friendly and helpful. It was very clean.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the cleanliness of the hotel?
Guests have mentioned that the hotel room was clean and the staff were friendly and responsive. However, some guests have reported issues with cleanliness, such as debris in the room and mold in the bathroom.
What are the parking availability and bed quality like?
Some guests have mentioned that parking availability left much to be desired, but they found the room clean and the beds comfortable. However, they had to go to the front desk for towels and toilet paper daily as staff did not leave any on their rounds.
How is the food quality and breakfast service?
Guests have praised the excellent breakfast and very friendly hostess. However, some guests have reported that the breakfast was not up to the usual standards and that the room did not have eggs despite a sign saying eggs were available.
What are the common concerns about the hotel?
Some common concerns mentioned by guests include the need for the hotel to be remodeled, issues with cleanliness, lack of hot water in some rooms, and the inconvenience of getting locked out of the room.
When is the best time to visit the hotel?
The high season is in June, and the low season is in August. Visitors can expect a comfortable and quiet stay with friendly and attentive staff, but should be aware of potential issues with parking availability and cleanliness.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Visiting in June for High Season
If you prefer a livelier atmosphere and more activities, consider visiting in June, which is considered the high season.
Explore Nearby Attractions
The hotel is conveniently located near several attractions, including the Old Hickory Mall, Pringles Park Stadium, and the Casey Jones Village, providing ample entertainment options.
Check Room Cleanliness
While many guests praised the cleanliness of the rooms, some mentioned issues with cleanliness, such as unvacuumed floors and debris in the room. It's advisable to check the room upon arrival and report any issues to the staff promptly.
Pet-Friendly Accommodation
The hotel allows pets, making it a suitable choice for travelers with furry companions. However, it's essential to inquire about any applicable charges for bringing pets.
Take Advantage of the Complimentary Breakfast
Guests appreciated the complimentary breakfast, highlighting the friendly hostess and the variety of breakfast choices. It's recommended to start the day with a satisfying meal at the hotel.
Confirm Room Amenities
Some guests reported issues with in-room amenities, such as dirty coffee makers and non-functional appliances. It's advisable to verify the functionality and cleanliness of in-room amenities upon check-in.
Utilize the Fitness Center
The hotel offers a fitness center, providing an opportunity for guests to stay active during their stay. Consider incorporating a workout session into your daily routine.
Inquire About Accessibility Features
The hotel offers increased accessibility and wheelchair-accessible units. Guests with specific accessibility needs should inquire about the available features to ensure a comfortable stay.
Address Concerns Promptly
If you encounter any issues during your stay, such as cleanliness or service-related concerns, it's recommended to address them promptly with the hotel staff for a resolution.
Location
150 Campbell Oaks Drive, Jackson, TN 38305
What's nearby
- Old Hickory Mall1.8 mi
- Pringles Park Stadium2.2 mi
- Casey Jones Village2.8 mi
- Casey Jones Mini Golf2.8 mi
- Jackson Bowling and Skating Family Fun Center3.6 mi
- Rusty's TV and Movie Car Museum3.9 mi
- International Rock-A-Billy Hall of Fame and Museum4.1 mi
- St. Luke Episcopal Church4.1 mi
- N.C. and St. L. Depot and Railroad Museum4.6 mi
- Anderson Presbyterian Church8.5 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hampton Inn & Suites Jackson
Low season | April |
|---|---|
High season | July |
Average price (weeknight) | $121 |
Average price (weekend night) | $152 |
When to book a room at Hampton Inn & Suites Jackson
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hampton Inn & Suites Jackson
FAQs when booking at Hampton Inn & Suites Jackson
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in JacksonMost recommended
See most recommended stays in JacksonGood to know
Value for money | 7.5 |
|---|---|
Distance to city center | 4.0 mi |
Nearest Airport | Jackson Mckellar Field |
Distance to airport | 8.0 mi |