Cons (-) There was a hair in the shower. The pillowcases and sheets smelled like they'd not been washed (like the cleaning staff had just remade the bed without removing the old dirty sheets instead of replacing them with clean sheets).
2 stars
Holiday Inn Express Hotel & Suites Jackson Northeast
Photos of Holiday Inn Express Hotel & Suites Jackson Northeast
Overview
Holiday Inn Express & Suites is located in Northeast Jackson, just off I-40 between Memphis and Nashville, offering guests a perfect combination of big-city amenities and small-town charm. Our spacious rooms come equipped with refrigerators and microwaves for added convenience. Begin each day with our complimentary hot breakfast buffet featuring hot items, gluten-free options, signature cinnamon rolls, pancake machine and much more! Enjoy a variety of on-site amenities including an outdoor pool, 24-hour fitness center, business center, guest laundry facility, and a Suite Shop offering snacks, beverages, and necessities. There are a variety of restaurants within walking distance offering lunch and dinner options. Our business travelers can stay connected with our free high-speed, wireless Internet throughout the hotel. Our prime location is near major companies like Toyota, Kellogg, UGN Automotive, Delta Faucet, and ConAgra Foods. Guests appreciate our close proximity to the West TN Healthcare Sportsplex, which is perfect for teams, families, and coaches. Jackson, TN, is also home to several universities, including Union University, Lane College, University of Memphis at Lambuth, and Jackson State Community College. We look forward to welcoming you to The Hub City!
Latest deals for Holiday Inn Express Hotel & Suites Jackson Northeast
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Holiday Inn Express Hotel & Suites Jackson Northeast
- Outdoor pool
- Fitness center
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Air-conditioned
- Smoke alarms
- Heating
- Adapter
Services and conveniences
- Business center
- Express check-out
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- 24hr front desk
Kitchen
- Refrigerator
- Coffee machine
- Microwave
- Kitchenette
Media and entertainment
- Radio
- Cable or satellite TV
- Flat-screen TV
- TV
Accessibility and suitability
- No smoking
- Increased accessibility
- Elevator
- Designated smoking area
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Private bathroom
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Golf
General
- Family rooms
- Telephone
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Bedroom
- Alarm clock
Dining
- Food can be delivered to guest accommodation
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of Holiday Inn Express Hotel & Suites Jackson Northeast
7.7
Good
553 verified ratings
Wonderful
287
Very good
61
Good
52
Okay
39
Fair
26
Mediocre
22
Poor
66
Summary of reviews
Guests say
Guests appreciated the hotel's excellent location and the quality of the breakfast offered. However, many reviews highlighted concerns regarding cleanliness, with issues such as unclean bathrooms and bedding being frequently mentioned. Overall, while the location and breakfast received praise, the hotel needs to address its cleanliness standards to improve guest satisfaction.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast at Holiday Inn Express Hotel & Suites Jackson Ne?
You can expect a complimentary breakfast with many choices, including fresh scrambled eggs and a variety of options to suit your preferences.
Is the hotel staff accommodating and friendly?
Yes, the staff is known for being friendly, accommodating, and very helpful, ensuring a comfortable and pleasant stay for all guests.
Are the beds at Holiday Inn Express Hotel & Suites Jackson Ne comfortable?
The hotel offers comfortable beds and dense pillows, ensuring a good night's sleep for all guests.
What are the hotel's unique offerings for guests?
The hotel provides a convenient location, a well-maintained property, and a fantastic complimentary breakfast, making it an excellent choice for a comfortable and enjoyable stay.
Is the hotel well-maintained and clean?
Yes, the hotel is well-maintained, spotlessly clean, and offers a pleasant and welcoming environment for all guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Sofa Bed
Several guests mentioned that the sofa bed was uncomfortable, so if you require this feature, it's advisable to check its comfort level beforehand.
Consider Bringing Your Own Toiletries
Some guests reported issues with the availability of toiletries, so it might be a good idea to bring your own to ensure you have everything you need.
Check the Pool Availability
Guests noted that the pool may not always be filled, so if you're looking forward to using the pool, it's recommended to confirm its availability before your stay.
Request a Room Away from the Road
Due to its proximity to the road, some guests experienced noise disturbances, so if you're sensitive to noise, consider requesting a room away from the road.
Verify Room Cleanliness
While many guests praised the cleanliness of the hotel, some reported issues with dirty rooms, so it's advisable to verify the cleanliness of your room upon arrival.
Confirm the Availability of Vending Machines
If you're reliant on vending machines for snacks or drinks, it's worth confirming their availability as some guests mentioned their absence.
Double-Check Room Amenities
Some guests experienced issues with missing amenities such as body wash, so it's recommended to double-check the availability of all essential amenities upon arrival.
Plan for Early Pool Closure
The pool closes early at 10 pm, so if you're a late swimmer, it's important to plan accordingly.
Consider the High Traffic at Breakfast
The breakfast area can get crowded, leading to a rush for food, so consider arriving early to avoid the crowds.
Be Mindful of Noise Levels
Some guests mentioned noise disturbances from neighboring rooms, so it's advisable to be mindful of noise levels to ensure a peaceful stay.
Location
55 Parkstone Place, Jackson, TN 38305
What's nearby
- Pringles Park Stadium0.6 mi
- Old Hickory Mall3.2 mi
- Casey Jones Village4.4 mi
- Casey Jones Mini Golf4.4 mi
- Jackson Bowling and Skating Family Fun Center4.7 mi
- International Rock-A-Billy Hall of Fame and Museum4.8 mi
- St. Luke Episcopal Church4.8 mi
- Rusty's TV and Movie Car Museum4.9 mi
- N.C. and St. L. Depot and Railroad Museum5.2 mi
- Anderson Presbyterian Church9.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn Express Hotel & Suites Jackson Northeast
Low season | April |
|---|---|
High season | September |
Average price (weeknight) | $162 |
Average price (weekend night) | $182 |
When to book a room at Holiday Inn Express Hotel & Suites Jackson Northeast
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Holiday Inn Express Hotel & Suites Jackson Northeast
FAQs when booking at Holiday Inn Express Hotel & Suites Jackson Northeast
Nearby hotels and places to stay
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See most recommended stays in JacksonGood to know
Value for money | 7.4 |
|---|---|
Distance to city center | 4.7 mi |
Nearest Airport | Jackson Mckellar Field |
Distance to airport | 9.4 mi |
Everything you need to know for your stay in Jackson
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