Extended Stay America - Jacksonville - Lenoir Avenue South

Cons: Room should have been cleaner. Coffee ran out in lobby. Tissue holder broken. Trash behind bathroom door. No ice machine. Use to staying in hotels a little nicer. Will not book this brand hotel again. Guest sitting on floor in hallways, stepped ove

Pros: Location to major thoroughfares.

Cons: No breakfast items available within minutes after closing, including coffee. Many details, no remote battery cover, scratchy linens, dirty elevator, broken drawer, no cups in room.

Pros: The staff is great! Rooms are large.

Cons: Maintenance and housekeeping are lacking. The security latch on door needed screws, falling off. We did it ourselves. The rug smelled horrible! The front desk gave us some carpet freshener and they vacuumed for us. Everything slippery slimy.

Cons: It was pretty dirty, stuck to the floor (it was all linoleum) so we had to wear shoes the whole time. Bathroom was just as bad, did not take off shoes or set anything directly in shower...thankfully it was only one night!

Pros: Location great. Close to main highways, restaurants. Full kitchen, including refrigerator, oven/4-burner stove, and dishwasher.

Cons: Housekeeping visited only 1 time over 3 weeks; changed towels but did not bother to change bed. Laminate floors filthy and had not been cleaned for some time. Dishwasher non-functional. Front desk unwilling/unable to coordinate room cleaning.

Pros: Kitchenette including 4 burners oven as well as usual microwave.

Cons: Laminate floors = GOOD; total lack of cleaning laminate floors = BAD. Towel/socks/bare get instantly turn black upon contact with these FILTHY floors. Housekeeping changed towels but neglected to change sheets. Cardlock 'security' side entrance inop.