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Again, leg room and comfortable seats make for the best of the airlines choices. It's a huge difference, and I will now always look towards JetBlue to travel, as long as they keep their prices competitive. Money is the critical factor for me, so keep it real, JetBlue. Keep it real.

Food and entertainment were really no better than other airlines, but that's really not critical for a relatively short trip from JFK to JAX. Cross country may be a different story, which some day I will get to evaluate.

nothing

I sat next to an extremely large man who literally took up half of my seat. He was so large that he had to put the arm rest up to take over part of my seat, the remote control to the TV was on the armrest which I could not access.... The flight attendants on the flight were SO loud and I heard them gossiping loudly in the back, it was quite unprofessional.

Boarding was quick

Intercom anouncements on late night flight. Way too many about the ball game

Courteous staff

Incremental delays for mechanical problems. But it was the earliest I have ever been late

Very accomodating staff. On time flight

Shuttle driver drop us in a wrong plane

Delta may not be the best however you can tell that they are always striving to be better each and everyday.

There's always some personnel who slips through the cracks. I was told to please use the restroom located at the back of the plane versus the one closet to me at comfort class which is right behind first class. Didn't appreciate that much.

Flight was delayed for over 2hrs. Updates from gate agents were not given on a timely basis and often didn't come till after the flight boarding time had come and gone. More communication the better.

Although our flight was delayed, we were constantly made aware by announcements from the representatives. They worked hard to constantly communicate the situation and even offered food vouchers for the inconvenience experienced by the passengers. I think that Turkish Airlines could learn a lot about customer service and satisfaction from Jet Blue Airways.

Delayed 3hrs later and was not accommodated with anything

Best airline and pstaff ever

The flight itself was great and loved the inflight entertainment via the app.

2 screaming and kicking little kids behind me the entire flight. Would be nice if the flight had something for kids to stay busy or protect their ears from the change in pressure that tends to make them cry and scream non stop.

Never got on

Never had a chance to find out if I would like it or not.

Crews staffs are very helpful and friendly. Safe and ontime :)

The courteous behavior shown to seniors couple (us).

One of the bags was missing which could be collected only next day. It could have been delivered at our home. The missing and revisiting the airport caused lots of inconvenience. The staff was polite throughout however.

Everything

NA

A little late leaving the airport but it made us feel like they checked the plane well