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Thu 12/14
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(Round-trip)
Airports
Origin
Newark
$121
only
$121
Philadelphia
$97
only
$97
Washington
$145
only
$145
Destination
Jacksonville
$97
only
$97
Wed, Mar 14
PHL
JAX
2h 32m
Wed, Mar 21
JAX
PHL
2h 13m
Trip: 8 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 33258 reviews
Overall
5.9
Boarding
6.4
Comfort
5.4
Crew
6.8
Entertainment
4.5
Food
4.7
PVD
DEN
Good 7.3

There's no "complimentary" snacks on Frontier. Which is fine, their flights are cheap and comfortable and the snacks are affordable. I also don't really appreciate having to pay for a carry on. I knew about this so made sure my bag would be considered a personal item, but I just don't know how I feel about that as a backpack may not even fit under that seat. But again, the flight was cheap. So, I don't know.

ORD
RSW
Excellent 10.0

We had 3 kids with us and the flight was on time and the staff was very nice

IAD
LAS
Excellent 9.0

Some questions aren't relevant to my flight. The pilot negotiated turbulence, and we arrived early.

PBI
TTN
Okay 4.0

The plane took off over an hr late due to lack of heat and the pilot had to reboot the system, once the plane finally took off the flught attendsnts then explained they would start the beverage service but were iut of most options and we could get ready to pay for what was left, maybe if they offered complimentary beverages at that point would've been a nice touch.

LAS
SJC
Mediocre 3.3

Small, tight seats

Wed, Jan 10
EWR
JAX
4h 54m
Thu, Jan 18
JAX
EWR
5h 20m
Trip: 9 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 25986 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
LAX
NRT
Mediocre 2.0

nothing

had to take another flight, ticket agent was able to change me to a different flight on JAL. however, JAL could not access the ticket info and ticket agent would not take my payment. result was missing that flight, ticket manager told me it's my fault and tough luck no refund. American airlines told me the same, ended up losing my money for the ticket purchase. i booked another new flight with another airline direct. worst experience in my life using kayak.

LAX
PHL
Excellent 10.0

Wonderful flight

The only thing I didn’t like is that he have any fresh food they said something was going on in LA that prevented him from giving us actual food other than that everything else was fine

DFW
LAS
Good 7.3

Oh the crew was very pretty. They spent more time on themselves their hair their make up and on their phones than they did the entire first class. Check our flights and miles. We fly AA ALOT for ourselves and other. WCB4350 Shipman. We don’t complain ever. But when you spend what we do and only just get your first drink with your dinner in the air is utterly ridiculous. Never got a clean up or a second drink. Had to interrupt the glam squad from their phones and make up bringing them our dirty glasses and trash asking for a second drink. Not impressed with this crew at all! Normally AA IS TOP KNOTCH. So it sets the standard that we’ve been accustomed to however complete and total letdown on this flight

MCO
MIA
Mediocre 2.0

Flight got canceled for over a week.

DFW
TPA
Excellent 10.0

Timing of flight routes

Sat on a pillow

Mon, Dec 18
IAD
JAX
3h 40m
Mon, Dec 25
JAX
IAD
1h 53m
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Wed, Jan 24
IAD
JAX
2h 05m
Sat, Jan 27
JAX
IAD
1h 50m
Trip: 4 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 29 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
IAD
JAX
Good 6.0

The staff was friendly and accommodating.

My window shade was upside down and I had to hold it to stay up and the plane was very small.

IAD
JAX
Excellent 8.0

Small seats flight did not depart in time due to ground crew check in counter wanted to give a wheel chair after I asked for assistance locating my terminal because I am legally blind

SFO
SIN
Good 6.6

Awesome and helpful crew

Reservation was deleted so check in took a very long time and my seat (reserved weeks in advance) on the long international flight was reassigned to a very undesirable location. Food was not good, and drink service was only done twice on 17 hour flight. It took an hour to start taxiing after we were all seated and left the gate.

IAD
JAX
Excellent 10.0

Everything

NA

IAD
JAX
Okay 5.3

Boarding was quick

Intercom anouncements on late night flight. Way too many about the ball game

Thu, Feb 8
IAD
JAX
3h 56m
Mon, Feb 12
JAX
IAD
4h 15m
Trip: 5 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 14207 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
JFK
SFO
Excellent 10.0

Seats were comfortable ... enough. Boarding process, once underway allowed me to get overhead bin and stash my other luggage in the seat below me. Flight wasn't overly booked (85-95%) so there appeared to be room for others to stretch out. Now about that crying kid...

Ugh. Weather delays. The flight was scheduled to board about 7P but it arrived late and they had to not only unload the self-loading cargo, but clean up afterwards. Would be nice to get a better estimate as to how long it would take to board so that I could hang out in the lounge. In addition, departure from JFK was delayed as well, either we missed the IFR window or got stuck behind some traffic and I fell asleep on the plane only to wake up what seemed an hour later just getting ready to hit V1. No upgrade.

MFR
SLC
Okay 4.6

Not sure who thought every passenger is 5'6 but for the rest of us, the seat pitch is ridiculously close. Like knees to the seat in front close. I'm 5'10 and I was very uncomfortable the entire flight.

See above

MSP
YXE
Excellent 9.3

I was traveling for medical reasons and the Delta crew took great care of me, made sure I was at my connecting gate on time, and even put me in a better seat on the plane. Not sure if that was a coincidental upgrade, or intentional, but it was perfect.

ATL
MEX
Excellent 8.6

Sandwich for dinner

SEA
LAX
Okay 4.0

Nothing, they didn’t care about you or to help, the llady was so rude and unfriendly, this situation ruin my whole trip

I call in advance to paid the fees for baggage, I call Aeromexico because was the main airline for the fly, but Delta at Seattle made me paid again the fees for baggage’s even by phone they said that I didn’t need to paid. BE AWARE AND CAREFUL BECAUSE THE LADIES IN THE FRONT DESK didn’t even look the paperwork that you have in hand, they only want to charge you saying that your payment thru Aeromexico didn’t help you in the 1st fly. How this can happen when Delta and Aeromexico are two subsidiary one of another ?

Wed, Feb 28
PHL
JAX
2h 35m
Fri, Mar 2
JAX
PHL
2h 13m
Trip: 3 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 33258 reviews
Overall
5.9
Boarding
6.4
Comfort
5.4
Crew
6.8
Entertainment
4.5
Food
4.7
IAD
LAS
Excellent 9.0

Some questions aren't relevant to my flight. The pilot negotiated turbulence, and we arrived early.

ATL
DEN
Mediocre 3.6

The price was good, and it was a non stop flight.

The crew was rude and the seats didn't recline.

MSY
PVD
Excellent 8.0

The price!

IAD
LAS
Good 6.3

They gave me and someone else the same seat luckily it wasn’t a packed flight and was able to move to a row that was empty

LAS
IAD
Good 6.3

The staff on the flight was awesome, very helpful and kind to my friend who is terrified to fly. We were even ahead of schedule.

To pay for a carry on item is just crazy to me... not to mention you have to pay for beverages and snacks. All you are given is water.

Wed, Jan 17
EWR
JAX
4h 34m
Sat, Jan 20
JAX
EWR
5h 20m
Trip: 4 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 25986 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
PWM
DCA
Okay 5.3

Wish they had told me there was a shuttle to other side of airport. Had not been to this airport in many years.

BOS
JFK
Good 6.0

No hassle of changing terminals in JFK, no bagagge claim, AA check-in-this time, was a "good luck"....Connection in Helsinki, very quik!

Finnair flight AY06 are old aircrafts. Every other in-seat monitor was out of order, flight attendants could not do much. That created mess for passengers, trying to move their seats to the ones with working monitors.....

DFW
LHR
Excellent 9.0

Great staff. Arrived very early. Smooth flight .

Food was slightly over cooked

LAX
PHL
Excellent 10.0

A great flight

No real food to eat

LAX
PHL
Excellent 10.0

Wonderful flight

The only thing I didn’t like is that he have any fresh food they said something was going on in LA that prevented him from giving us actual food other than that everything else was fine

Tue, Jan 23
EWR
JAX
4h 54m
Fri, Jan 26
JAX
EWR
4h 25m
Trip: 4 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 25986 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
MCO
MIA
Mediocre 2.0

Flight got canceled for over a week.

DFW
LAS
Good 7.3

Oh the crew was very pretty. They spent more time on themselves their hair their make up and on their phones than they did the entire first class. Check our flights and miles. We fly AA ALOT for ourselves and other. WCB4350 Shipman. We don’t complain ever. But when you spend what we do and only just get your first drink with your dinner in the air is utterly ridiculous. Never got a clean up or a second drink. Had to interrupt the glam squad from their phones and make up bringing them our dirty glasses and trash asking for a second drink. Not impressed with this crew at all! Normally AA IS TOP KNOTCH. So it sets the standard that we’ve been accustomed to however complete and total letdown on this flight

LAX
PHL
Excellent 10.0

Wonderful flight

The only thing I didn’t like is that he have any fresh food they said something was going on in LA that prevented him from giving us actual food other than that everything else was fine

GIG
JFK
Okay 4.6

Nice crew

I booked a LATAM flight for a 10.5 hour flight specifically because they have better in flight entertainment. I arrived at the airport and found it it was operated by AA. 10.5 hours with zero in flight entertainment. HORRIBLE EXPERIENCE.

LAX
PHL
Excellent 10.0

A great flight

No real food to eat

Mon, Mar 12
PHL
JAX
2h 32m
Wed, Mar 14
JAX
PHL
2h 13m
Trip: 3 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 33258 reviews
Overall
5.9
Boarding
6.4
Comfort
5.4
Crew
6.8
Entertainment
4.5
Food
4.7
ORD
RSW
Excellent 10.0

We had 3 kids with us and the flight was on time and the staff was very nice

MSY
PVD
Excellent 8.0

The price!

LAS
IAD
Good 6.3

The staff on the flight was awesome, very helpful and kind to my friend who is terrified to fly. We were even ahead of schedule.

To pay for a carry on item is just crazy to me... not to mention you have to pay for beverages and snacks. All you are given is water.

PBI
TTN
Okay 4.0

The plane took off over an hr late due to lack of heat and the pilot had to reboot the system, once the plane finally took off the flught attendsnts then explained they would start the beverage service but were iut of most options and we could get ready to pay for what was left, maybe if they offered complimentary beverages at that point would've been a nice touch.

IAD
MCO
Excellent 10.0

Bought round trip tickets for a cheap price, was honestly expecting the worst but the seats were very comfortable & spacious. Crew was nice & helpful.

Wed, Jan 24
EWR
JAX
4h 34m
Sun, Jan 28
JAX
EWR
5h 20m
Trip: 5 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 25986 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
LAX
PHL
Excellent 10.0

A great flight

No real food to eat

DFW
TPA
Excellent 10.0

Timing of flight routes

Sat on a pillow

BOS
JFK
Good 6.0

No hassle of changing terminals in JFK, no bagagge claim, AA check-in-this time, was a "good luck"....Connection in Helsinki, very quik!

Finnair flight AY06 are old aircrafts. Every other in-seat monitor was out of order, flight attendants could not do much. That created mess for passengers, trying to move their seats to the ones with working monitors.....

LAX
PHL
Excellent 10.0

Wonderful flight

The only thing I didn’t like is that he have any fresh food they said something was going on in LA that prevented him from giving us actual food other than that everything else was fine

LAX
NRT
Mediocre 2.0

nothing

had to take another flight, ticket agent was able to change me to a different flight on JAL. however, JAL could not access the ticket info and ticket agent would not take my payment. result was missing that flight, ticket manager told me it's my fault and tough luck no refund. American airlines told me the same, ended up losing my money for the ticket purchase. i booked another new flight with another airline direct. worst experience in my life using kayak.

Wed, Jan 24
IAD
JAX
2h 05m
Sat, Jan 27
JAX
IAD
1h 50m
Trip: 4 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 29 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
DEN
SFO
Good 7.3

Nice seats, very helpful staff at ticketing and nice crew

Reservation was deleted so check in took a very long time and my seat (reserved weeks in advance) on the long international flight was reassigned to a very undesirable location.

IAD
JAX
Good 6.0

The staff was friendly and accommodating.

My window shade was upside down and I had to hold it to stay up and the plane was very small.

IAD
JAX
Mediocre 2.0

Nothing

Flight UA 6270 was initially delayed due to incoming plane delayed for weather. After boarding 2 planes at IAD, we were told after 5 + hrs that the flight to JAX was cancelled. UA Customer Service Agent was slow and not well trained. Other passengers were easily and promptly placed on other flights (UA & other airlines)...we were told that the next available UA flight from IAD to JAX was more than 24 hrs wait. Eventually placed on a UA Flt to CLT at 11 PM. Upon arrival in CLT, we asked the gate Agent for assistance on a Voucher because we had to stay overnight in CLT...we were told that the IAD Agent did not designate us as eligible for a voucher and yet, people next to us flying coach were given a voucher. The Gentleman Agent at our arrival gate was trying to help us but his Madam Supervisor was arrogant and unwilling to help. In an exasperated tone, I asked both individuals if flying First Class would help us get a voucher and her arrogant answer was "do you want me to call the police?" Obviously we left for our Marriott Hotel which was a wonderful customer service experience. Plus our UA Flt from IAD to CLT placed us in Coach (is a refund coming???) We paid for 1st Class for our 12/22 flight and our 12/26 flight. After 3 hrs in a Marriott in CLT we took an AA Flt from CLT to JAX. Also, the UA communication on the status of our baggage was unclear and misleading. Plan to fly American or Delta for future travel.

ORD
MCO
Mediocre 2.0

Delayed Swiss flight 8 tue 12 dec 2017 led to catastrophe

IAD
JAX
Good 6.0

Courteous staff

Incremental delays for mechanical problems. But it was the earliest I have ever been late

Sat, Jan 20
EWR
JAX
7h 05m
Fri, Jan 26
JAX
EWR
4h 25m
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Wed, Mar 28
PHL
JAX
2h 32m
Wed, Apr 4
JAX
PHL
2h 13m
Trip: 8 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 33258 reviews
Overall
5.9
Boarding
6.4
Comfort
5.4
Crew
6.8
Entertainment
4.5
Food
4.7
IAD
MCO
Excellent 10.0

Bought round trip tickets for a cheap price, was honestly expecting the worst but the seats were very comfortable & spacious. Crew was nice & helpful.

MSY
MCO
Excellent 10.0

Great crew great flight

Nothing, everything was awesome. Crazy to believe this was a 19 dollar flight

PVD
DEN
Good 7.3

There's no "complimentary" snacks on Frontier. Which is fine, their flights are cheap and comfortable and the snacks are affordable. I also don't really appreciate having to pay for a carry on. I knew about this so made sure my bag would be considered a personal item, but I just don't know how I feel about that as a backpack may not even fit under that seat. But again, the flight was cheap. So, I don't know.

IAD
LAS
Excellent 9.0

Some questions aren't relevant to my flight. The pilot negotiated turbulence, and we arrived early.

ORD
RSW
Excellent 10.0

We had 3 kids with us and the flight was on time and the staff was very nice

Thu, Jan 25
EWR
JAX
4h 34m
Sun, Jan 28
JAX
EWR
5h 20m
Trip: 4 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 25986 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
LAX
NRT
Mediocre 2.0

nothing

had to take another flight, ticket agent was able to change me to a different flight on JAL. however, JAL could not access the ticket info and ticket agent would not take my payment. result was missing that flight, ticket manager told me it's my fault and tough luck no refund. American airlines told me the same, ended up losing my money for the ticket purchase. i booked another new flight with another airline direct. worst experience in my life using kayak.

LAX
PHL
Excellent 10.0

A great flight

No real food to eat

DFW
LHR
Excellent 9.0

Great staff. Arrived very early. Smooth flight .

Food was slightly over cooked

GIG
JFK
Okay 4.6

Nice crew

I booked a LATAM flight for a 10.5 hour flight specifically because they have better in flight entertainment. I arrived at the airport and found it it was operated by AA. 10.5 hours with zero in flight entertainment. HORRIBLE EXPERIENCE.

DFW
LAS
Good 7.3

Oh the crew was very pretty. They spent more time on themselves their hair their make up and on their phones than they did the entire first class. Check our flights and miles. We fly AA ALOT for ourselves and other. WCB4350 Shipman. We don’t complain ever. But when you spend what we do and only just get your first drink with your dinner in the air is utterly ridiculous. Never got a clean up or a second drink. Had to interrupt the glam squad from their phones and make up bringing them our dirty glasses and trash asking for a second drink. Not impressed with this crew at all! Normally AA IS TOP KNOTCH. So it sets the standard that we’ve been accustomed to however complete and total letdown on this flight

Mon, Feb 26
IAD
JAX
2h 03m
Wed, Feb 28
JAX
IAD
1h 48m
Trip: 3 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 29 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
IAD
JAX
Excellent 10.0

Everything

NA

IAD
JAX
Okay 5.3

Boarding was quick

Intercom anouncements on late night flight. Way too many about the ball game

IAD
JAX
Excellent 10.0

A little late leaving the airport but it made us feel like they checked the plane well

DEN
SFO
Good 7.3

Nice seats, very helpful staff at ticketing and nice crew

Reservation was deleted so check in took a very long time and my seat (reserved weeks in advance) on the long international flight was reassigned to a very undesirable location.

IAD
JAX
Mediocre 2.0

Nothing

Flight UA 6270 was initially delayed due to incoming plane delayed for weather. After boarding 2 planes at IAD, we were told after 5 + hrs that the flight to JAX was cancelled. UA Customer Service Agent was slow and not well trained. Other passengers were easily and promptly placed on other flights (UA & other airlines)...we were told that the next available UA flight from IAD to JAX was more than 24 hrs wait. Eventually placed on a UA Flt to CLT at 11 PM. Upon arrival in CLT, we asked the gate Agent for assistance on a Voucher because we had to stay overnight in CLT...we were told that the IAD Agent did not designate us as eligible for a voucher and yet, people next to us flying coach were given a voucher. The Gentleman Agent at our arrival gate was trying to help us but his Madam Supervisor was arrogant and unwilling to help. In an exasperated tone, I asked both individuals if flying First Class would help us get a voucher and her arrogant answer was "do you want me to call the police?" Obviously we left for our Marriott Hotel which was a wonderful customer service experience. Plus our UA Flt from IAD to CLT placed us in Coach (is a refund coming???) We paid for 1st Class for our 12/22 flight and our 12/26 flight. After 3 hrs in a Marriott in CLT we took an AA Flt from CLT to JAX. Also, the UA communication on the status of our baggage was unclear and misleading. Plan to fly American or Delta for future travel.

Mon, Jan 15
IAD
JAX
4h 06m
Thu, Jan 18
JAX
IAD
4h 15m
Trip: 4 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 14207 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
SYR
MSP
Excellent 8.0

WiFi and free tv shows

My seat wouldn’t recline

SLC
SNA
Excellent 8.0

Comfortable seats in coach Good snacks Friendly crew

Nothing

JFK
SFO
Excellent 10.0

Seats were comfortable ... enough. Boarding process, once underway allowed me to get overhead bin and stash my other luggage in the seat below me. Flight wasn't overly booked (85-95%) so there appeared to be room for others to stretch out. Now about that crying kid...

Ugh. Weather delays. The flight was scheduled to board about 7P but it arrived late and they had to not only unload the self-loading cargo, but clean up afterwards. Would be nice to get a better estimate as to how long it would take to board so that I could hang out in the lounge. In addition, departure from JFK was delayed as well, either we missed the IFR window or got stuck behind some traffic and I fell asleep on the plane only to wake up what seemed an hour later just getting ready to hit V1. No upgrade.

YYZ
YQB
Okay 5.0

They had to change tires before we lelt in Toronto. And we spent more than one hour on the tarmac.

SEA
LAX
Okay 4.0

Nothing, they didn’t care about you or to help, the llady was so rude and unfriendly, this situation ruin my whole trip

I call in advance to paid the fees for baggage, I call Aeromexico because was the main airline for the fly, but Delta at Seattle made me paid again the fees for baggage’s even by phone they said that I didn’t need to paid. BE AWARE AND CAREFUL BECAUSE THE LADIES IN THE FRONT DESK didn’t even look the paperwork that you have in hand, they only want to charge you saying that your payment thru Aeromexico didn’t help you in the 1st fly. How this can happen when Delta and Aeromexico are two subsidiary one of another ?

Wed, Feb 7
EWR
JAX
4h 34m
Sat, Feb 10
JAX
EWR
5h 36m
Trip: 4 days
Overall 0.0 Poor
Based on 0 reviews
Wed, Jan 31
EWR
JAX
4h 54m
Tue, Feb 6
JAX
EWR
4h 42m
Trip: 7 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 25986 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
BOS
JFK
Good 6.0

No hassle of changing terminals in JFK, no bagagge claim, AA check-in-this time, was a "good luck"....Connection in Helsinki, very quik!

Finnair flight AY06 are old aircrafts. Every other in-seat monitor was out of order, flight attendants could not do much. That created mess for passengers, trying to move their seats to the ones with working monitors.....

GIG
JFK
Okay 4.6

Nice crew

I booked a LATAM flight for a 10.5 hour flight specifically because they have better in flight entertainment. I arrived at the airport and found it it was operated by AA. 10.5 hours with zero in flight entertainment. HORRIBLE EXPERIENCE.

DFW
TPA
Excellent 10.0

Timing of flight routes

Sat on a pillow

DFW
LAS
Good 7.3

Oh the crew was very pretty. They spent more time on themselves their hair their make up and on their phones than they did the entire first class. Check our flights and miles. We fly AA ALOT for ourselves and other. WCB4350 Shipman. We don’t complain ever. But when you spend what we do and only just get your first drink with your dinner in the air is utterly ridiculous. Never got a clean up or a second drink. Had to interrupt the glam squad from their phones and make up bringing them our dirty glasses and trash asking for a second drink. Not impressed with this crew at all! Normally AA IS TOP KNOTCH. So it sets the standard that we’ve been accustomed to however complete and total letdown on this flight

JFK
BCN
Excellent 10.0

much room. great entertainment. great crew

Tue, Jan 16
IAD
JAX
3h 50m
Fri, Jan 19
JAX
IAD
3h 55m
Trip: 4 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 14207 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
LGA
YUL
Excellent 8.0

it was easy to navigate .

SLC
SJC
Excellent 9.6

As always, the crew and amenities were first rate.

We were initially told that our flight would arrive early. Then we sat on the tarmac for a half hour before anyone could be bothered to tell us we were waiting for the plane to be de-iced.

JFK
SFO
Excellent 10.0

Seats were comfortable ... enough. Boarding process, once underway allowed me to get overhead bin and stash my other luggage in the seat below me. Flight wasn't overly booked (85-95%) so there appeared to be room for others to stretch out. Now about that crying kid...

Ugh. Weather delays. The flight was scheduled to board about 7P but it arrived late and they had to not only unload the self-loading cargo, but clean up afterwards. Would be nice to get a better estimate as to how long it would take to board so that I could hang out in the lounge. In addition, departure from JFK was delayed as well, either we missed the IFR window or got stuck behind some traffic and I fell asleep on the plane only to wake up what seemed an hour later just getting ready to hit V1. No upgrade.

SYR
MSP
Excellent 8.0

WiFi and free tv shows

My seat wouldn’t recline

SEA
LAX
Okay 4.0

Nothing, they didn’t care about you or to help, the llady was so rude and unfriendly, this situation ruin my whole trip

I call in advance to paid the fees for baggage, I call Aeromexico because was the main airline for the fly, but Delta at Seattle made me paid again the fees for baggage’s even by phone they said that I didn’t need to paid. BE AWARE AND CAREFUL BECAUSE THE LADIES IN THE FRONT DESK didn’t even look the paperwork that you have in hand, they only want to charge you saying that your payment thru Aeromexico didn’t help you in the 1st fly. How this can happen when Delta and Aeromexico are two subsidiary one of another ?

Tue, Jan 2
IAD
JAX
2h 05m
Fri, Jan 12
JAX
IAD
1h 50m
Trip: 11 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 29 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
IAD
JAX
Good 6.0

Courteous staff

Incremental delays for mechanical problems. But it was the earliest I have ever been late

IAD
JAX
Excellent 10.0

A little late leaving the airport but it made us feel like they checked the plane well

ORD
MCO
Mediocre 2.0

Delayed Swiss flight 8 tue 12 dec 2017 led to catastrophe

SFO
SIN
Good 6.6

Awesome and helpful crew

Reservation was deleted so check in took a very long time and my seat (reserved weeks in advance) on the long international flight was reassigned to a very undesirable location. Food was not good, and drink service was only done twice on 17 hour flight. It took an hour to start taxiing after we were all seated and left the gate.

IAD
JAX
Okay 5.3

Boarding was quick

Intercom anouncements on late night flight. Way too many about the ball game

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