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(Round-trip)
Airports
Origin
Detroit
$115
only
$115
Philadelphia
$107
only
$107
Washington
$145
only
$145
$137
only
$137
Destination
Jacksonville
$107
only
$107
Wed, Feb 28
PHL
JAX
2h 35m
Wed, Mar 7
JAX
PHL
2h 13m
Trip: 8 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 33206 reviews
Overall
5.9
Boarding
6.4
Comfort
5.4
Crew
6.8
Entertainment
4.5
Food
4.7
DEN
SFO
Okay 4.0

Connecting flight was delayed by one hour!!!!!

PHX
DEN
Excellent 8.6

Everything was fine boarded easy, during layover in Denver g or and some food and took a power nap.

Nothing

PHX
DEN
Okay 4.3

Boarding was good

How do you board a multi-million dollar aircraft, yet still find yourself in an old western tv show. Easy, fly Frontier Airlines. The seats were like riding on an old horse buggy. Hard and unforgiving. The only positive was I didn’t get any slivers in my butt. No complimentary anything. Even the old settlers from the past could rustle up something simple to eat and drink, but not on Frontier. They need to get up to speed in this department, other airlines are starting to give drinks and snacks again for the long wagon ride in front of them.

LAX
DEN
Mediocre 3.0

I liked the cheap fare, but it was misleading because once you pay for your seat, bags and water, its just as much as a regular price.

Nickel and dimed for everything. Minimum $5-$25 for a seat, $45 for checked bag, $40 for carry on, $3 coffee, no beverage service. And the plame was filthy to boot. So gross, never again.

DEN
LAX
Mediocre 2.0

Same

Same

Tue, Feb 13
DTW
JAX
4h 06m
Wed, Feb 21
JAX
DTW
3h 55m
Trip: 9 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 25860 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
DFW
PHL
Good 7.6

The process of boarding, baggage check, etc

IND
CLT
Good 6.8

I did like that "new plane" smell. Good pretzels.

Plane was too new; computer system hadn't been set right. Left 45 minutes late, though made up some lost time in the air. Very rude passengers (obviously not the airline's fault, I know). Everyone thinks they should be the first to get off the plane!

ORD
RDU
Good 7.0

Landed on time. AA is mostly on or before schedule. Definitely like that part. Smooth flying as well.

No interactions with the crew this time. Boarding is okay.

DCA
SDF
Good 6.0

Potable water was down so no coffee, tea, or more important... water to wash hands. Then they didn’t have my second choice of beverages after coffee either.

EWR
CLT
Good 7.0

Smooth flying and lots of respects to the pilots for their dedicated work. The entertainment really works very well.

Poor Service. The service of drinks is done very poorly. Really concerned with the attitude. Never need those complimentary drinks.

Wed, Dec 13
DCA
JAX
2h 03m
Sat, Dec 16
JAX
DCA
1h 44m
Trip: 4 days
9.3ExcellentShow reviews
Overall 9.3 Excellent
Based on 8 reviews
Overall
8.2
Boarding
8.3
Comfort
8.3
Crew
8.6
Entertainment
8.0
Food
7.8
SLC
LGB
Excellent 10.0

The early boarding and seat selection and recognition of Mosaic status is overwhelming positive. I have unique status at Delta and other airlines, but Jetblue's program is special.

DCA
JAX
Good 6.3

Took my Mom's luggage and didn't check it through on the connecting flight. Then Said they would overnight it but didn't pay the charge for Saturday delivery. My 77 year old mother went without her things in Naples Florida after having a hurricane hit her house. I am appalled at the service.

MCO
PVD
Excellent 10.0

Great process, easy boarding and smooth flight.

AUS
LGB
Excellent 9.6

Free online wifi all the way Free Directv Friendly crew Free Snacks Free soft drinks

DCA
JAX
Excellent 10.0

Great price great service for all staffs in all areas

Thu, Dec 14
IAD
JAX
3h 40m
Mon, Dec 25
JAX
IAD
1h 53m
Trip: 12 days
Overall 0.0 Poor
Based on 0 reviews
Tue, Jan 9
IAD
JAX
2h 05m
Wed, Jan 17
JAX
IAD
1h 50m
Trip: 9 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 29 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
TUS
SFO
Good 7.6

Very nice flight attendant and the landing was very smooth.

I’m not a fan of the waffle cookies, wish they had a couple of choices of snacks.

HNL
SFO
Okay 4.3

I liked that they provided blankets and complimentary drinks.

They didn’t provide entertainment properly, you needed to have the United app downloaded ahead of time if you wanted to see any movies. All food was made for purchase they did not offer any free food.

IAD
JAX
Excellent 8.0

Small seats flight did not depart in time due to ground crew check in counter wanted to give a wheel chair after I asked for assistance locating my terminal because I am legally blind

IAD
JAX
Good 6.0

Courteous staff

Incremental delays for mechanical problems. But it was the earliest I have ever been late

IAD
JAX
Okay 5.3

Boarding was quick

Intercom anouncements on late night flight. Way too many about the ball game

Mon, Dec 18
DCA
JAX
4h 51m
Wed, Dec 20
JAX
DCA
4h 34m
Trip: 3 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 14085 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.4
SJC
SEA
Okay 5.3

Crew was friendly and helpful

Our flight was delayed by almost 2 hours and caused me to miss my connecting flight. Next available flight was a 6 hour layover that I was not expecting.

SEA
SFO
Excellent 10.0

Being on time.

ATL
MGM
Okay 5.0

Very uncomfortable and cold. Wasn’t space didn’t serve anything no WiFi or tv like other flight

BUF
DTW
Okay 4.0

No help with baggage when boarding the plane, they hurry you up for nothing, because we had to wait 20 mi utes to take off.

BOS
AUS
Excellent 10.0

i liked the aircraft and the fact that you could watch movies on your phone!

you couldn't hear the staff when they started boarding the plane

Tue, Feb 20
DTW
JAX
4h 57m
Wed, Feb 28
JAX
DTW
6h 17m
Trip: 9 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 25860 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
CZM
MIA
Good 6.3

The planes were on time. On our way down to Cozumel. The pilot let me 4-year-old son see the cockpit. Which was AWESOME, they were great As well as the flight crew on the way down. The trip down was terrific, If AA had this level of service all the time I would fly with them all the time.

The trip home was more of what i expected from AA. The check-in process was slow and i was overcharged for my bike, On the way down it was $25 the same price as previous AA flights, On other airlines, it also just counts as a piece of luggage. On the way home i was charged $150 oversized luggage, yet it was <50 lbs and within the size limits. The flight crew was not overall friendly. Very business like and not warm at all. If they were a restaurant i would not be returning. The locks on my bike case were both broken off. the case was not locked. Nor was this done by TSA as they would have left a note as they have previously done.

EWR
CLT
Good 7.0

Smooth flying and lots of respects to the pilots for their dedicated work. The entertainment really works very well.

Poor Service. The service of drinks is done very poorly. Really concerned with the attitude. Never need those complimentary drinks.

DCA
LGA
Okay 4.6

Good crew on board

Poor communication, continued delays of flight. Poor on ground staff at dca

ORD
RDU
Good 7.0

Landed on time. AA is mostly on or before schedule. Definitely like that part. Smooth flying as well.

No interactions with the crew this time. Boarding is okay.

IND
CLT
Good 6.8

I did like that "new plane" smell. Good pretzels.

Plane was too new; computer system hadn't been set right. Left 45 minutes late, though made up some lost time in the air. Very rude passengers (obviously not the airline's fault, I know). Everyone thinks they should be the first to get off the plane!

Tue, Feb 13
DTW
JAX
4h 06m
Tue, Feb 20
JAX
DTW
7h 12m
Trip: 8 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 25860 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
DCA
SDF
Good 6.0

Potable water was down so no coffee, tea, or more important... water to wash hands. Then they didn’t have my second choice of beverages after coffee either.

ORD
RDU
Good 7.0

Landed on time. AA is mostly on or before schedule. Definitely like that part. Smooth flying as well.

No interactions with the crew this time. Boarding is okay.

EWR
CLT
Good 7.0

Smooth flying and lots of respects to the pilots for their dedicated work. The entertainment really works very well.

Poor Service. The service of drinks is done very poorly. Really concerned with the attitude. Never need those complimentary drinks.

CZM
MIA
Good 6.3

The planes were on time. On our way down to Cozumel. The pilot let me 4-year-old son see the cockpit. Which was AWESOME, they were great As well as the flight crew on the way down. The trip down was terrific, If AA had this level of service all the time I would fly with them all the time.

The trip home was more of what i expected from AA. The check-in process was slow and i was overcharged for my bike, On the way down it was $25 the same price as previous AA flights, On other airlines, it also just counts as a piece of luggage. On the way home i was charged $150 oversized luggage, yet it was <50 lbs and within the size limits. The flight crew was not overall friendly. Very business like and not warm at all. If they were a restaurant i would not be returning. The locks on my bike case were both broken off. the case was not locked. Nor was this done by TSA as they would have left a note as they have previously done.

MLB
CLT
Okay 5.6

pleasant crew

CRJ900 is a small plane. no WiFi

Mon, Mar 26
PHL
JAX
2h 32m
Wed, Mar 28
JAX
PHL
2h 13m
Trip: 3 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 33206 reviews
Overall
5.9
Boarding
6.4
Comfort
5.4
Crew
6.8
Entertainment
4.5
Food
4.7
ORD
TPA
Okay 4.6

The fares are great. And the flight was on time which is the most important thing. Boarding was organized

The seats are very uncomfortable and don’t recline . That could certainly be improved

DEN
SFO
Okay 4.0

Connecting flight was delayed by one hour!!!!!

PHX
DEN
Excellent 8.6

Everything was fine boarded easy, during layover in Denver g or and some food and took a power nap.

Nothing

DEN
AUS
Mediocre 2.6

Not much

Same as previous flight

DEN
LAX
Mediocre 2.0

Same

Same

Fri, Dec 15
IAD
JAX
3h 40m
Mon, Dec 25
JAX
IAD
1h 53m
Trip: 11 days
Overall 0.0 Poor
Based on 0 reviews
Wed, Feb 7
DTW
JAX
4h 45m
Sun, Feb 11
JAX
DTW
8h 14m
Trip: 5 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 25860 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
DCA
LGA
Okay 4.6

Good crew on board

Poor communication, continued delays of flight. Poor on ground staff at dca

IND
CLT
Good 6.8

I did like that "new plane" smell. Good pretzels.

Plane was too new; computer system hadn't been set right. Left 45 minutes late, though made up some lost time in the air. Very rude passengers (obviously not the airline's fault, I know). Everyone thinks they should be the first to get off the plane!

CZM
MIA
Good 6.3

The planes were on time. On our way down to Cozumel. The pilot let me 4-year-old son see the cockpit. Which was AWESOME, they were great As well as the flight crew on the way down. The trip down was terrific, If AA had this level of service all the time I would fly with them all the time.

The trip home was more of what i expected from AA. The check-in process was slow and i was overcharged for my bike, On the way down it was $25 the same price as previous AA flights, On other airlines, it also just counts as a piece of luggage. On the way home i was charged $150 oversized luggage, yet it was <50 lbs and within the size limits. The flight crew was not overall friendly. Very business like and not warm at all. If they were a restaurant i would not be returning. The locks on my bike case were both broken off. the case was not locked. Nor was this done by TSA as they would have left a note as they have previously done.

DCA
SDF
Good 6.0

Potable water was down so no coffee, tea, or more important... water to wash hands. Then they didn’t have my second choice of beverages after coffee either.

BNA
DFW
Mediocre 3.3

Flight on time.

I miss friendly Southwest. Even the assigned seat is kit enough for me to use AA again. People smile at Southwest and seem to enjoy their job.

Wed, Jan 3
DCA
JAX
2h 18m
Tue, Jan 9
JAX
DCA
1h 45m
Trip: 7 days
9.3ExcellentShow reviews
Overall 9.3 Excellent
Based on 8 reviews
Overall
8.2
Boarding
8.3
Comfort
8.3
Crew
8.6
Entertainment
8.0
Food
7.8
DCA
JAX
Good 6.3

Took my Mom's luggage and didn't check it through on the connecting flight. Then Said they would overnight it but didn't pay the charge for Saturday delivery. My 77 year old mother went without her things in Naples Florida after having a hurricane hit her house. I am appalled at the service.

MCO
PVD
Excellent 10.0

Great process, easy boarding and smooth flight.

JFK
AUA
Good 7.0

The crew was friendly.

The boarding policy changes are confusing. No longer boarding from the rear of the plane and no explanation of how to board sooner without buying an extra space seat. Also the seats are less comfortable.

FLL
BOS
Excellent 10.0

pleasant polite and arrived early!

RIC
FLL
Excellent 9.6

No priority boarding for credit card holders

Mon, Jan 15
IAD
JAX
2h 05m
Fri, Jan 19
JAX
IAD
1h 50m
Trip: 5 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 29 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
IAD
JAX
Excellent 8.0

The flight itself was great and loved the inflight entertainment via the app.

2 screaming and kicking little kids behind me the entire flight. Would be nice if the flight had something for kids to stay busy or protect their ears from the change in pressure that tends to make them cry and scream non stop.

IAD
JAX
Mediocre 2.0

Never got on

Never had a chance to find out if I would like it or not.

IAD
JAX
Excellent 10.0

Everything

NA

TUS
SFO
Good 7.6

Very nice flight attendant and the landing was very smooth.

I’m not a fan of the waffle cookies, wish they had a couple of choices of snacks.

IAD
JAX
Excellent 8.0

Small seats flight did not depart in time due to ground crew check in counter wanted to give a wheel chair after I asked for assistance locating my terminal because I am legally blind

Wed, Feb 28
PHL
JAX
2h 35m
Sat, Mar 3
JAX
PHL
2h 13m
Trip: 4 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 33206 reviews
Overall
5.9
Boarding
6.4
Comfort
5.4
Crew
6.8
Entertainment
4.5
Food
4.7
DEN
AUS
Mediocre 2.6

Not much

Same as previous flight

MCO
PVD
Mediocre 2.6

Price was low for a last minute necessary trip

By the time you add bags, etc you are right around the price of a typical ticket without any of the extras we still get to enjoy, such as wifi, complimentary items, or comfortable seats. Baggage is always late as are the flights.

ORD
TPA
Okay 4.6

The fares are great. And the flight was on time which is the most important thing. Boarding was organized

The seats are very uncomfortable and don’t recline . That could certainly be improved

LAX
COS
Excellent 10.0

the people around me

2.99 coffee.....no refill.....

PHX
DEN
Excellent 8.6

Everything was fine boarded easy, during layover in Denver g or and some food and took a power nap.

Nothing

Fri, Jan 5
DCA
JAX
4h 05m
Tue, Jan 9
JAX
DCA
4h 10m
Trip: 5 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 14085 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.4
SYR
DTW
Excellent 8.0

Nice crew

Normal too squished conditions.

LAX
SYD
Excellent 10.0

adjustable head rest is great - being given a pillow is great - the plane was not too cold to sleep either (as they often are)

DTW
MEX
Okay 4.0

Arriving to the destination

PHX
LAX
Okay 5.6

Everything except food. I asked them for halal food when I bought tickets. But they didn't serve me halal food. Very very disappointed.

Food and food.

ATL
MGM
Okay 5.0

Very uncomfortable and cold. Wasn’t space didn’t serve anything no WiFi or tv like other flight

Sun, Dec 17
IAD
JAX
3h 40m
Mon, Dec 25
JAX
IAD
1h 53m
Trip: 9 days
Overall 0.0 Poor
Based on 0 reviews
Wed, Feb 7
DTW
JAX
8h 09m
Sat, Feb 10
JAX
DTW
7h 51m
Trip: 4 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 25860 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
MLB
CLT
Okay 5.6

pleasant crew

CRJ900 is a small plane. no WiFi

CLT
PWM
Okay 5.0

All the different prices for seats. I think it is a stupid system. Miss the good old days of air travel.

PHL
FCO
Excellent 9.3

All the services

TV screen didn't work too well. Delayed starting

DCA
TPA
Excellent 8.6

The cabin crew was great at boarding and organizing the overhead bin space. Also, ground staff didn’t start check roll aboards before the overheads bins were full. There is nothing more frustrating than getting on after forced to gate check your bag to empty bin space (ahem, United at SFO).

Couldn’t get the entertainment to work.

DCA
SDF
Good 6.0

Potable water was down so no coffee, tea, or more important... water to wash hands. Then they didn’t have my second choice of beverages after coffee either.

Tue, Jan 16
DCA
JAX
2h 18m
Wed, Jan 24
JAX
DCA
1h 45m
Trip: 9 days
9.3ExcellentShow reviews
Overall 9.3 Excellent
Based on 8 reviews
Overall
8.2
Boarding
8.3
Comfort
8.3
Crew
8.6
Entertainment
8.0
Food
7.8
AUS
LGB
Excellent 9.6

Free online wifi all the way Free Directv Friendly crew Free Snacks Free soft drinks

MCO
PVD
Excellent 10.0

Great process, easy boarding and smooth flight.

BOS
MSY
Excellent 8.3

Crew was awesome, decent leg room, free wifi!

Our plane had a mechanical issue and fixing it caused a two hour delay; the row I sat at had something smelly spilled on the panel below the window that required the crew to call for cleaners

FLL
BOS
Excellent 10.0

pleasant polite and arrived early!

DCA
JAX
Excellent 10.0

Great price great service for all staffs in all areas

Wed, Jan 17
IAD
JAX
2h 05m
Fri, Jan 19
JAX
IAD
1h 50m
Trip: 3 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 29 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
IAD
JAX
Mediocre 2.0

Nothing

Flight UA 6270 was initially delayed due to incoming plane delayed for weather. After boarding 2 planes at IAD, we were told after 5 + hrs that the flight to JAX was cancelled. UA Customer Service Agent was slow and not well trained. Other passengers were easily and promptly placed on other flights (UA & other airlines)...we were told that the next available UA flight from IAD to JAX was more than 24 hrs wait. Eventually placed on a UA Flt to CLT at 11 PM. Upon arrival in CLT, we asked the gate Agent for assistance on a Voucher because we had to stay overnight in CLT...we were told that the IAD Agent did not designate us as eligible for a voucher and yet, people next to us flying coach were given a voucher. The Gentleman Agent at our arrival gate was trying to help us but his Madam Supervisor was arrogant and unwilling to help. In an exasperated tone, I asked both individuals if flying First Class would help us get a voucher and her arrogant answer was "do you want me to call the police?" Obviously we left for our Marriott Hotel which was a wonderful customer service experience. Plus our UA Flt from IAD to CLT placed us in Coach (is a refund coming???) We paid for 1st Class for our 12/22 flight and our 12/26 flight. After 3 hrs in a Marriott in CLT we took an AA Flt from CLT to JAX. Also, the UA communication on the status of our baggage was unclear and misleading. Plan to fly American or Delta for future travel.

IAD
JAX
Excellent 10.0

Everything

NA

IAD
JAX
Mediocre 2.0

Never got on

Never had a chance to find out if I would like it or not.

IAD
JAX
Excellent 8.0

The flight itself was great and loved the inflight entertainment via the app.

2 screaming and kicking little kids behind me the entire flight. Would be nice if the flight had something for kids to stay busy or protect their ears from the change in pressure that tends to make them cry and scream non stop.

HNL
SFO
Okay 4.3

I liked that they provided blankets and complimentary drinks.

They didn’t provide entertainment properly, you needed to have the United app downloaded ahead of time if you wanted to see any movies. All food was made for purchase they did not offer any free food.

Wed, Apr 11
PHL
JAX
2h 32m
Mon, Apr 16
JAX
PHL
2h 13m
Trip: 6 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 33206 reviews
Overall
5.9
Boarding
6.4
Comfort
5.4
Crew
6.8
Entertainment
4.5
Food
4.7
PHL
PBI
Excellent 10.0

Nice new clean plane

PHX
DEN
Okay 4.3

Boarding was good

How do you board a multi-million dollar aircraft, yet still find yourself in an old western tv show. Easy, fly Frontier Airlines. The seats were like riding on an old horse buggy. Hard and unforgiving. The only positive was I didn’t get any slivers in my butt. No complimentary anything. Even the old settlers from the past could rustle up something simple to eat and drink, but not on Frontier. They need to get up to speed in this department, other airlines are starting to give drinks and snacks again for the long wagon ride in front of them.

DEN
LAX
Mediocre 2.0

Same

Same

DEN
AUS
Mediocre 2.6

Not much

Same as previous flight

LAX
DEN
Mediocre 3.0

I liked the cheap fare, but it was misleading because once you pay for your seat, bags and water, its just as much as a regular price.

Nickel and dimed for everything. Minimum $5-$25 for a seat, $45 for checked bag, $40 for carry on, $3 coffee, no beverage service. And the plame was filthy to boot. So gross, never again.

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