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We were late taking off.

Crew was professional and friendly

Flight was 3 hours late. Wifi was not working most of the time. TV reception was out for the entire plane for the entire flight

Very accomodating staff. On time flight

Shuttle driver drop us in a wrong plane

Delta may not be the best however you can tell that they are always striving to be better each and everyday.

There's always some personnel who slips through the cracks. I was told to please use the restroom located at the back of the plane versus the one closet to me at comfort class which is right behind first class. Didn't appreciate that much.

The gate agent did her best with humor and charm. The flight attendant ditto.

Every flight from Tampa to Jax I have ever taken has always been 3+ hours late once for weather which was understandable and yesterday for no apparent reason "maintenance " we were told. Silver is very poorly run and VERY expensive for distance flown. I would fly to Atlanta then to Tampa and back instead next time.

After 4 delays for several different reasons and 7 hours sitting at the airport, I asked for my luggage back, rented a car, and drove to Jacksonville arriving earlier than if I had taken the last assigned time for departure. It cost me a lot, one day of my holiday weekend a the cost of a rental car that late on a holiday weekend was incredible.

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

This flight is late most of the time. If you book this flight expect to be an hour late into Oakland. There are not enough nonstop flight options between Albuquerque and Oakland on Southwest Airlines

SW did their normal good job with the flight, which had one empty seat.

SW dropped the mid-day nonstop to OAK. Having to change planes in PHX makes it a real pain.

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Delayed flight.

Getting rid of free checked bag has caused boarding to become as miserable as every other airline as people try to cram their suitcases into the overheads. Flight was delayed.

At check in, while checking my bag, the agent advised that since the flight wasn't full, and I wound have to claim my bag to transfer to an international flight, I could save some time by taking my bag on board. That worked out very well. I am very thankful for the good advice.

Nice easy ride once the plane got there

2 hour delay which wasn't jet blue's fault but it would have been nice to have been sent an email about it or something

Flight was cancelled and we were not informed. We missed international flight and nobody took any proper responsibility.

Sadly to have less than 10 passengers

Overall

Friendly crew

Having to pay extra $$ for seating and not enough together

Arrived twenty minutes late. AA refused to accept responsibility for this and compensate me, even though my transportation had departed without me as a result of their tardiness.

Free Directv and music, free snacks

Great in flight crew, nice free snacks, good entertainment.

Gate personnel unfamiliar with the proper boarding sequence announcements and "phraseology" for proper understanding of which "group" of passengers board next. I have experienced this several times lately, at different locations ... sort of unusual.

I arrived at my destination

AA changed my flight plans which resulted in a 4.5 hour layover in Philly. The gates were filthy, there is not much selection for in-flight food and nothing for entertainment. I couldn't even find an outlet that worked at the gate.

Very nice gate crew Very efficient boarding Very quick and efficient takeoff

No electronic check of boarding passes Flight attendant somewhat responsive