Jacksonville Car Rentals

Pros: Organized efficient and nice folks. Paid less than price quoted on Kayak.

Pros: Easy and efficient service

Pros: Quick and easy.

Pros: The car was nice and clean, and the desk was right next to baggage claim.

Pros: Size was good. Pick up and drop off went well. Vehicle was clean. Receptionist at pick up was helpful.

Pros: I liked the car model-decent size

Pros: Jose at Jacksonville counter was efficent and quick!!

Pros: Pick up and drop off was quick and easy. The location is near my house which is convenient as well. I had a ford focus hatch back which worked fine for my travel plans. The service was friendly.

Pros: Complete dump in the Ghetto.

Pros: Chris at the Jacksonville airport .... very friendly and professional. Chris made the return at the airport a breeze (and when you're traveling, that matters).

Pros: We wanted to switch cars, from an SUV to a sedan because of security concerns-an open trunk with no cover exposing our luggage to possible theft.The Hertz people facilitated the change giving us a Mustang convertable.

Pros: Car was neat, clean and with a full tank of gas.

Pros: Quick and easy return.

Pros: Everything fine. Quick pick up and drop off

Pros: Nothing

Pros: Wuick

Pros: nothing ! you book an intermediate and get a mini ! they would tell you the extra insurance you bought is worthless and you need their extra insurance.

Pros: Low price, easy drop off

Pros: Staff went above expectations

Pros: I received extremely friendly service from Erick. He treated me with great respect & helpfulness. Josh (a Budget employee who cleans & preps cars) was also very helpful in helping me when I returned my car.

Pros: i like to be able to pick up a car in the airport

Pros: I rented a Lincoln MKX for 3 days for 206. Picked up Friday morning and dropped off late Sunday night. It was a fantastic car.

Pros: Nothing. See previous comments for the entire story and my thoughts on this company and their vehicles.

Pros: I like that Budget and Avis make an effort to help out if you have a situation. They do not just blow you off, they want a happy customer. They are my first choice if I can get a decent rate from one of the online car search apps.

Pros: Pickup and dropoff were quick and easy. Mazda 3 was excellent. Picking up in JAX and dropping in FLL was without any issues. Friendly personnel. Cost was exactly what I expected.

Pros: It was easy to find and get to, fast to get the car, and easy to leave thr airport.

Pros: Not Atlanta, the rental location at Jacksonville Fl airport was a BAD experience

Pros: Rate was low and booking was easily made. That was the only good part about the rental experience.

Pros: Car was nice, clean. Price was great.

Pros: Nothing

Pros: Very nice car, and good price considering that the dropoff was *not* at the same location as the pickup.

Pros: This was my first opportunity to rent from an off-airport car rental business and I was pleasantly surprised how easy it was to do and the savings I received as well.

Pros: Nice car, great price, good location to the airport, and very friendly staff!

Pros: Close to the airport, great price and almost a new car.

Pros: We arrived and had no idea where or how to shuttle over as it was no where in the airport or on our paperwork. Called and waited for a half and hour for a shuttle. Arrived at Ace and was waited on by a David at the counter. Took us outside and showed us the car. It was a upgrade of what we had rented online. Asked him about it and he said well this is what I am going to put u in ..Don't worry about it. It was a black car. Car was flithy.Asked us to the car for damage in the dark. We found a few dings and he said come on it's a 2017 and anything less then a quarter don't matter. Went inside and he had both my husband and I sign papers to decline insurance as we purchased our own.Stapled a card and paperwork together and we left as we already had been traveling since 5 am and had two more hours to drive to our destination we were tired and disgusted but had to go. Days later I looked at my credit card bill online. He had changed me a upgrade x eights days. And also we were charged for the shuttle ride. I opened the stapled paperwork and sure enough he did. When we brought the car back it was someone different at the counter. I told her I never asked for a upgrade. Why am I being charged for one? She told me basically ..To bad u agreed to it right here. What this David did was lied to us and had us put our initial on something we thought was for declining insurance. Bottom line is ..He was to lazy to go out in the lot to get what we rented and gave us a car that someone just brought back. Previous people left paperwork in the glove box...I will never rent a car from Ace ever again.

Pros: Comfortable car, and good service.

Pros: Staff was very accommodating. When I arrived I realized that Ace was not actually located at the airport. I called and a shuttle was there in less than 10 minutes. Friendly, easy to work with, reasonable rates, nice car.

Pros: This was my absolute best rental car experience, ever! Easy pickup and drop off and an outstanding value.

Pros: Very friendly and helpful

Pros: pick up and return went well

Pros: Clean, reliable and easy check in/out

Pros: Fast, clean, good car

Pros: Believe it or not, I'm over 40, and I still give in to my mom on trips and rent SUV's. She's a big saftey nut after a semi couldn't stop and nailed the back of her Tahoe. Anyway, I managed to get a large, moderately appointed Ford, for about the price of an economy car.

Pros: The Alamo car was good and very clean. Of course we were encouraged to upgrade the car upon checking-in, which we did.... The service was very friendly.

Pros: The counter service was great upon pick up and drop off.

Pros: The car was nice

Pros: Drop off at JAX airport is super easy. Pickup isn't bad either, though you don't get to walk around the car with the rep at time of rental.

Pros: Went to the counter to pick up the car and they did not have available cars. Many people were waiting for their cars as well. I was told the wait would be an hour or so. Because I had an appointment, I could not wait so I did not get the car.

Pros: The flexibility of service relating to the change of car and ability drop off at another location without additional cost.

Pros: Pick-up was prompt and the people who were at work were very professional and friendly

Pros: I liked the professionalism in behavior, appearance, and attitude of the staff member with whom I dealt--Val. When my economy size car was not available, she offered an upgrade--which I did NOT take because it was much larger than I needed and larger than I could responsibly drive. She promised to have a car for me by day's end, and did. Tank was half full--suggesting it had just been returned, but car drove fine and all went well. Pick up and drop off service is a plus. Don't get rid of it. I think Val is the type of person who should own her own business because she sets a good example of how to deal with the public. She was a quick thinker and reliable do-er; very impressive

Pros: Nothing

Pros: nothing

Pros: The car was better than expected over all. I was expecting a Kia Rio and was given a Chevy Sonic. It had plenty of power and handled well.The service was very good.

Pros: Lots of space. easy to drive,

Pros: Courteous staff, quick service.

Pros: I did get an upgrade to a better car (BMW X3) which was a nice car.

Pros: Quick, painless

Pros: Price was outstanding Car was clean and comfortable for 5 people Easy pick up in Charleston and drop off in Jacksonville No hard sell on getting extras at pick up total surprise since they often pressure you to get insurance , erc

Pros: Quick and easy drop off.

Pros: Did not honor reservation - 1.5 to 2 hour wait for a car. We went to Hertz instead.

Pros: Every aspect of my experience was as advertised, contracted and expected.

Pros: It was very convenient. Purchased no extras or insurance other than second driver option.

Pros: Nothing. The customer service and reservation handling is horrible.

Pros: Gentleman working at Wally Park was outstanding!

Pros: Ease of use.

Pros: Friendly service. Reliable car. Good price.

Pros: I picked up my car from advantage with no issues. That night me and my wife decided to go out to dinner and have a few drinks, when we got home and decided to load our suitcases into the trunk of the car, there were 5 OPEN beer cans in open view. That night I called advantage, only to speak to an answering service, no representatives past 5pm. Then that same day on the instrument panel the "Add air pressure" lights up, so I add air to the tire that it said "Right front". The very next day, "Add air pressure" lights up again, this time on the "Right rear", I add air again. The very next day after all that, the "Channel engine oil soon" lights up.in a nut shell, Advantage does not CLEAN OR SERVICE their vehicles at all. DO NOT RENT

Pros: Nice car. Nice people. Good gas mileage Great value. Will rent from them again.

Pros: Car was very clean and new Service was fast Shuttle came quickly Price was very reasonable Great customer service

Pros: The cost was considerably lower than other companies...but the hassle isn't worth it.

Pros: The "come-on" price looked good. Real Price at check out? - not so much.

Pros: Price was right. Located with Wally Park enabled EZ to leverage Wally Parks great shuttle service.

Pros: CUstomer Service was great Thank you with e z 'nn

Pros: They have the rental cars.

Pros: Very affordable rental, no hassles regarding supplemental insurance, etc (booked with credit card), very straightforward and easy, good shuttle service to airport

Pros: The car was clean and comfortable.

Pros: Pickup was great and the car was clean. When I went to return the car there was no where to park and only one person operating the front desk. The agent was tied up trying to resolve a pricing issue with another customer. Even though he was very busy, he was courteous to everyone in the office waiting to rent and return cars.

Pros: Good value, good customer service

Pros: The rental car was clean and had everything we needed. Good gas mileage.

Pros: Was awesome to rent the car at a cheap price for the day. Will definitely do it again when needed thanks Kayak.

Pros: No muss, no fuss! Smooth as glass.

Pros: drop off very fast and efficient

Pros: Upgraded to a minivan at no charge. Very friendly and helpful staff at the desk (David Fox).

Pros: Friendly staff. Location of car and ease of exiting property.

Pros: The price was fair. The staff was fine. The car was clean.

Pros: I liked the car, was a littler small however was great on gas going from fl to sc.

Pros: Got a car.

Pros: Everything went fine