Hotel Cancun
Overview
Amenities at Hotel Cancun
- Bar/Lounge
- Room service
- Free Wi-Fi
- Valet parking
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Adapter
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Trash cans
General
- Window
- River view
- Family rooms
- Seating area
- Inner courtyard view
- Sofa
- Soundproofing
- Landmark view
- Mountain view
- Tile/marble floor
- City view
- Storage available
Bathroom
- Shower
- Bathtub
- Spa bath
- Toilet
- Toilet paper
- Public bath
- Private bathroom
- Walk-in shower
Services and conveniences
- Wake-up service
- Concierge service
- Safety deposit box
- Room service
- Tour desk
- Key access
- Key card access
- 24hr front desk
Accessibility and suitability
- Hypoallergenic
- Hypoallergenic pillow
- Allergy-free room
- No smoking
- Non-feather pillow
- Upper floors accessible by stairs
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Streaming service
- TV
Dining
- Grocery deliveries
- Snack bar
- Bar/Lounge
- Food can be delivered to guest accommodation
- Dining table
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Valet parking
- Private parking
Laundry
- Laundry facilities
- Iron and ironing board
- Pants press
Bedroom
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Outdoor
- Balcony
- Outdoor furniture
Workspace
- Fax/photocopying
- Desk
Family friendly
- Cribs available
- Books, DVDs, music for children
Pool and spa
- Hot tub
Things to do
- Casino
Reviews of Hotel Cancun
Summary of reviews
Score by provider


The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The breakfast at Hotel Cancun is plentiful, with eggs, rolls, fresh juice, and great coffee. It's a great way to start your day during your stay.
How is the cleanliness of the hotel rooms?
The hotel rooms are clean, spacious, and comfortable, with hot showers and provided soap and shampoo. You can expect a pleasant and tidy environment during your stay.
Is parking available at the hotel?
Yes, the hotel offers free parking and valet parking, making it convenient for guests who are driving or renting a car during their visit.
What are the hotel staff like?
The hotel staff are extremely nice, hospitable, helpful, and welcoming. They are dedicated to ensuring that your stay is enjoyable and comfortable.
When is the best time to visit the hotel?
The high season at Hotel Cancun is in November, offering a great time to experience the hotel's excellent location and amenities. However, the hotel is also a great choice during the low season in September for a more relaxed visit.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room Away from the Casino
If you prefer a quieter environment, consider requesting a room at the back of the hotel, away from the casino downstairs, as mentioned by a previous guest.
Opt for a Room at the Back of the Hotel
Several guests recommended asking for a room at the back of the hotel to avoid any noise disturbances, especially from the casino located downstairs.
Inquire About Room Window Views
It's advisable to inquire about the room's window views when booking, as some rooms have windows facing the inside, while others have views to the outside, as noted by a previous guest.
Check Hot Water Availability
While the weather is generally hot, it's recommended to check the hot water availability in the showers, as some guests mentioned limited hot water in their reviews.
Replace Toilet Seat if Necessary
If you notice any maintenance issues in your room, such as a worn-out toilet seat, don't hesitate to inform the staff for a replacement, as suggested by a previous guest.
Enjoy Breakfast with Great Coffee
Guests appreciated the breakfast included in their stay, particularly the great coffee served in the morning, providing a delightful start to the day.
Consider Bringing a Fan
While the rooms have fans, some guests found them to be quite loud. If you're sensitive to noise, consider bringing a portable fan for a more peaceful sleep.
Take Advantage of the Hotel's Location
The hotel's proximity to the main square, restaurants, and banks makes it convenient for exploring the area. Additionally, it's a short walk from the bus station, providing easy access for travelers.
Appreciate the Helpful and Welcoming Staff
The hotel's staff have been consistently praised for their hospitality, helpfulness, and willingness to assist guests, contributing to a pleasant and welcoming atmosphere.
Check for Language Preferences
If you require English-speaking staff, it's advisable to inquire about language preferences before your stay, as some guests noted that the staff did not speak English.
Location
What's nearby
- Santiago-Comaina Reserved Zone116.4 mi
Policies
Check-in/Check-out | Check in anytime after 7:00 AM, check out anytime before 2:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Cancun
Low season | September |
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High season | September |
Average price (weeknight) | $19 |
When to book a room at Hotel Cancun
KAYAK's top tips for your stay at Hotel Cancun
FAQs when booking at Hotel Cancun
Nearby hotels and places to stay
Closest
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Value for money | 8.6 |
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Distance to city center | 0.9 mi |