Pros (+) Love the place and its staff.
Cons (-) They still don't get the food right.
5 stars
Sheraton Grand Jakarta Gandaria City Hotel
Photos of Sheraton Grand Jakarta Gandaria City Hotel
Overview
Immerse yourself in a five-star experience at the award-winning Sheraton Grand Jakarta Gandaria City Hotel. Conveniently located next to Gandaria City Mall and Gandaria 8 office tower in South Jakarta, our hotel offers unparalleled access to upscale shopping, dining, and entertainment. Relax in our modern accommodations, featuring Sheraton Sleep Experience beds, breathtaking city views through floor-to-ceiling windows, complimentary Wi-Fi, and elegant marble bathrooms. Stay active at our 24-hour Sheraton Fitness Center or unwind by our outdoor pool. Delight your palate with a diverse buffet at Anigré Restaurant, or gather with friends for evening cocktails in our inviting Lobby Lounge. With nearly 40,000 square feet of versatile event space, exceptional catering, and comprehensive planning services, our hotel is perfect for hosting any occasion. Whether you're here for business or leisure, Sheraton Grand Jakarta Gandaria City Hotel is your gateway to the best of South Jakarta.
Latest deals for Sheraton Grand Jakarta Gandaria City Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Sheraton Grand Jakarta Gandaria City Hotel
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Bathroom
- Hairdryer
- Public bath
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Accessibility and suitability
- Entire unit wheelchair accessible
- No smoking
- Non-feather pillow
- Pets not allowed
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by elevator
Dining
- Electric kettle
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Coffee machine
- Dining area
General
- Executive lounge access
- Family rooms
- Pool view
- Storage available
- Slippers
- Telephone
- City view
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Drying rack for clothing
Bedroom
- Extra-long beds (> 2 meters)
- Feather pillow
- Socket near the bed
- Alarm clock
- Clothes rack
Pool and spa
- Spa
- Outdoor pool
- Spa and wellness center
- Massage
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service (additional charge)
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- TV
Family friendly
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
Things to do
- Board games/puzzles
- Golf
- Evening entertainment
Outdoor
- Garden
- Terrace/Patio
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Sheraton Grand Jakarta Gandaria City Hotel
9.1
Wonderful
591 verified ratings
Wonderful
418
Very good
85
Good
47
Okay
15
Fair
9
Mediocre
4
Poor
13
Summary of reviews
Guests say
Overall, guests enjoyed their stay, highlighting the cleanliness of the hotel and the quality of the breakfast. However, there were some concerns regarding the service, with reports of issues such as room key malfunctions and unresponsive staff. The location near a mall was also praised, making it convenient for shopping.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.8 out of 10
203 reviews
9.4 out of 10
156 reviews
9.8 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The hotel offers a wide variety of breakfast options, and the staff provides excellent room service choices. The breakfast is excellent and suitable for all tastes.
How is the cleanliness of the hotel?
Most guests have praised the cleanliness of the hotel, with many mentioning that the room was spacious, clean, and cozy. The facilities are well-maintained, and the staff is efficient and friendly.
What are the parking options available at the hotel?
The hotel offers free parking and valet parking services, providing convenient options for guests with vehicles.
What are the unique features of the hotel's beds?
Guests have consistently praised the hotel's beds, describing them as super comfortable, with extra-long beds and feather pillows. The rooms are spacious, and the beds are of high quality.
When is the best time to visit the hotel?
The hotel experiences high season in August and low season in October. It's recommended to plan a visit during the low season for a more relaxed experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended selecting a room with a view, especially those facing the fountain, for a more enjoyable stay.
Take Advantage of the Hotel's Location
The hotel's proximity to a mall provides easy access to food, shopping, and entertainment, making it a convenient choice for guests.
Consider Upgrading to a Grand Deluxe Room
Guests found the larger King Bed Grand Deluxe room worth the extra space, offering a nice and clean environment with standard amenities.
Plan Special Requests in Advance
If you have specific room preferences, such as a sofa instead of a chair, ensure to confirm the details upon arrival to avoid any inconvenience.
Enjoy the Breakfast Buffet
While some guests found the breakfast to be excellent with a great variety suitable for all tastes, others felt that the taste and quality of certain items could be improved.
Take Note of the Hotel's Family-Friendly Features
Families with children appreciated the hotel's child-friendly atmosphere, kids' meals, and the availability of cribs.
Explore Nearby Attractions
The hotel's location near various attractions, such as Plaza Senayan and Gelora Bung Karno Stadium, provides opportunities for leisure and entertainment.
Utilize the Hotel's Direct Access to the Mall
Guests appreciated the convenience of having direct access to the mall from the hotel, offering a wide range of dining and shopping options.
Appreciate the Staff's Thoughtful Gestures
Guests were impressed by the staff's attentive service, including accommodating special requests for birthdays and providing extra care during illness.
Consider Room Selection Based on Noise Level
Some guests noted that the hotel can be a little loud due to its location, so consider this factor when choosing a room.
Location
Jl. Sultan Iskandar Muda, Jakarta 12240
What's nearby
- Senayan City Mall1.4 mi
- Plaza Senayan1.5 mi
- Gelora Bung Karno Stadium2.1 mi
- Pacific Place2.1 mi
- Jakarta Convention Center2.5 mi
- Kemang2.5 mi
- Thamrin City4 mi
- Grand Indonesia4.2 mi
- Plaza Indonesia4.3 mi
- Jalan Jaksa5.1 mi
- National Museum of Indonesia5.3 mi
- Monas5.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sheraton Grand Jakarta Gandaria City Hotel
Low season | May |
|---|---|
High season | December |
Average price (weeknight) | $204 |
Average price (weekend night) | $192 |
When to book a room at Sheraton Grand Jakarta Gandaria City Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Sheraton Grand Jakarta Gandaria City Hotel
FAQs when booking at Sheraton Grand Jakarta Gandaria City Hotel
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in JakartaMost recommended
See most recommended stays in JakartaGood to know
Value for money | 8.7 |
|---|---|
Distance to city center | 5.2 mi |
Nearest Airport | Jakarta Halim Perdana Kusuma |
Distance to airport | 7.6 mi |
Everything you need to know for your stay in Jakarta
Complete your trip
Popular destinations