Crowne Plaza Hangzhou Thousand Island Lake

The hotel offers a perfect place for a relaxing time with amazing views, comfortable facilities, and a rich breakfast. The staff is helpful and friendly, providing a high level of comfort. Additionally, the hotel provides a quiet and isolated location, perfect for relaxing and doing sports.

The hotel offers a snack bar, restaurant, and bar/lounge. Guests can also have food delivered to their accommodation. The breakfast and dinner buffet are good, and there are nice facilities for kids.

Some guests mentioned that the large outdoor pool was not open, and there was no bar service at the pool. Additionally, the main swimming pool was turned into a pond, and there were limited chairs available at the small outdoor pool. It is advisable to inquire about the availability of the pool before booking.

The hotel is located in a superquiet and isolated area, perfect for relaxing and doing sports. However, it is important to note that the next public space is many kilometers away, so it may not be suitable for those seeking nightlife. Additionally, it is recommended to have a car as taxis only come on reservation.

While some guests mentioned that the staff spoke little or no English, they did their best to help. It is advisable to be prepared for potential language barriers and to communicate any specific needs clearly.

Several guests recommended paying extra for a lake view room with a balcony, as the views were described as amazing and the rooms spacious and comfortable.

Some guests were disappointed to find the main outdoor pool closed, so it's advisable to check the availability of the pool before booking, especially during high season.

While some guests mentioned limited English-speaking staff, they also noted that the staff did their best to assist. It may be helpful to set expectations accordingly and consider using translation apps if necessary.

A guest highlighted discrepancies between advertised and available facilities, suggesting that guests verify the status of amenities such as the top floor lounge and outdoor pool before arrival.

Guests recommended having a car due to limited nearby attractions and the need for taxi reservations. Additionally, some guests expressed concerns about taxi drivers' driving on the mountain road, so it's advisable to plan transportation carefully.

While the breakfast received positive feedback, some guests were disappointed with the quality and availability of food and beverages at the hotel's restaurants. Considering dining options outside the hotel or bringing snacks may be beneficial.

Families appreciated the hotel's facilities for kids, including a kids' club and playground, making it a suitable choice for those traveling with children.

Guests enjoyed the spa and wellness facilities, including the sauna, but it's advisable to check the status of these amenities before booking to avoid potential disappointment.

The hotel was praised for its quiet and isolated location, ideal for relaxation and sports. However, it's important to note that there are limited public spaces nearby, so it may not be suitable for those seeking nightlife or extensive off-site activities.

Some guests recommended staying for a maximum of two nights due to limited nearby attractions and the need for a car. It's advisable to plan activities and excursions accordingly to make the most of the stay.