Rooms, lobby, and garden were very comfortable. We loved the breakfast buffet.
Pool could be kept more clean.
The hotel is situated within walking distance of both the Sandton Gautrain Station and Sandton Shopping area. It is in an area that is safe to walk around both day and night.
very quite hotel except at the bar/restaurant where smoking and no smoking people are mixed.
kindness of some staff member
It is located close to the Gautrain station as well as the shopping centre
The room was not ready for us to book into. They gave us another room but then kept on confusing us with the people that would have booked into that room.
Close to Mandela Square shops and restaurants, lovely quiet area
Very convenient hotel, near big shopping mall. Luxury hotel.
Nice hotel, excellent breakfast
flies in the room. door locks that doesn't require a key to be opened
Location, non-smoking rooms. I know the hotel from having stayed there many years ago, and it was a good memory.
Not worthy of 4 stars - worn-through carpets, broken toilet seat.
Sorry to say, didnt like any thing.
How can the hotel cut (not reserve) the amount of the first night 12 days prior to arrival using my credit card, although Booking.com rules doesnt allow that. Please send me an explanation regarding this issue.
attitude of staff
lighting in room was minimal