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Cons: Weird boarding process. We all stood in lines uncomfortably for a longish time.

Cons: Seats and entertainment

Cons: Too many delays including leading the gate due to ground staff leaving equipment behind the plane .... really ?! On the upside - announcements from 1st officer was good

Pros: Problems started at check in and it went downhill from there

Cons: Customer service mostly

Pros: The crew was great.

Cons: More food.

Cons: Too cold

Cons: Not really an experienced flyer. Overall the flight seemed good. No issues with airline or airport. Just don’t understand self-important people that feel compelled to push the overhead storage limits with their bags.

Pros: There was an incredibly large passenger next to me and I was essentially afforded only a quarter of my seat. It is not really fair for anyone to have to sit next to someone taking up twice their seat.

Pros: One of the air steward was super friendly and nice. Few others were a little curt sans smiles.

Cons: Good leg room but seats are hard as rock.

Pros: On time, drop off to home in Mercedes!

Cons: The vegetarian meal selected came in as vegan meal. This happened for both onward and return journey. The regular meal provided to passengers were better than the vegetarian meal selected

Pros: Quick departure

Pros: Friendly crew

Cons: KLM lost one piece of my luggage

Pros: the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can

Cons: the headrest is hard. Apart from that- all was fine

Pros: The aircraft

Cons: No overbooking next time!

Cons: Flight got cancelled

Pros: Comfortable seats, nice entertainment and food

Cons: You are a wonderful service

Pros: The flight was on schedule, departure and arrival.

Cons: The seats were very narrow.

Pros: Overall good experience.

Cons: If could have got seats of our choice.

Cons: My entertainment center didn't work for the first 6 hours of the flight - along with virtually the entire plane. Then it worked but a lot of people's didn't, however it would skip 2-3 seconds every 5min or so.

Cons: I wasn’t able to make this flight. So I had to take the next one out which was only 24 hours later

Cons: The seats' arms do not go back all the way making it impossible to get comfortable for sleeping. Also, constantly being disturbed by the passenger behind me who kept bumping my chair while I was sleeping.

Pros: I wasn't able to take this flight even though I made it to check in because jet blue and South African airlines could not communicate. I intend on reaching out to management for a refund it is ridiculous I had to wait 24 hrs for the next flight when I had a seat on this flight.

Cons: Flight attendent looked tired and over worked. They were rushing to give service and collect trash before fi ishing meal. Flight attendent who served us, might be tired so she missed the entire row to serve and a other fmight attendent already started collecting trash. She went back and got us food

Cons: Check in was slow, I had to pay $130 for 4lbs of overweight bag, $200 to change a flight, they screwed up the first change and almost charged $200 more until I asked them to review the “quality assurance” call, the flight was delayed because they had to find a new crew, and again because of a part.

Pros: Free upgrade to business class

Cons: Nothing

Cons: Fruit & cheese tray unavailable

Pros: Boarding was efficient. Staff were polite and helpful.

Cons: Food was okay, seats were less so. Not enough leg room.

Pros: qatar airways is able to accommodate my low sodium diet

Cons: headphone for entertainment did not work

Pros: Good flights

Cons: Qatar Airways Maharjan lounge snack Restuarant service was not great. Boarding was very inconvenient in Doha using the bus. All the rest at Zurich and in flights was good.

Pros: The seat was comfortable, and food was very nice.

Cons: Nothing I could think of

Pros: No seat comfort

Cons: Not having to go to a different, further away airport because I missed my connection. Not having my luggage go missing and not get delivered within 24 hours.

Cons: You could have had my luggage arrive. Now I don’t know where it is

Pros: Swiss lost two checked bags for which we paid a supplement - while they’ve sent emails about them we still have yet to see the bags 36 hours later.

Cons: See above.

Pros: Staff are very nice

Cons: Delay in flight of more than 45 minutes

Cons: My wifi was not working for the entire trip!

Pros: Nothing

Cons: Everything

Cons: -35 minute delay

Pros: The airplane crew were very reassuring

Cons: Gate was changed 3 times and flight was delayed 2 times too!

Pros: Crew was very friendly and attentive. Seats were very tight and uncomfortable, specially for a 6’3 tall person!

Cons: Boarding could be a little bit more organized

Pros: Hydration station during the long flight. Leg room adequate.

Cons: They checked my bag at the gate - despite me traveling all over the world NEVER having to check it - and would not take no for an answer, despite me having a 25 minute connection due to their one hour delay. Once boarded there was an incredible amount of empty overhead bins! Bag didn't make it

Pros: Always polite and accommodating. The seats are very comfortable and roomy. it was a pleasant quick flight

Cons: They have to uptade the airplanes

Pros: Crew was great flight was comfortable however checking in bags and printing boarding pass was slow and also very unorganized

Cons: Checking in bags and printing boarding passes were long unorganized lines of people

Pros: Not crowded. Crew was good.

Cons: Not taking a bus to board the plane.

Pros: The crew was very good and there was enough leg room.

Cons: The dinner option was underwhelming.

Pros: The crew was amazing and delightful

Cons: The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians.

Pros: Crew was very polite and helpful.

Cons: Quality of food could be better Hindu meal was not as good as expected

Cons: Delayed by 1 hout

Cons: More refreshments

Pros: Crew was very accommodating.

Cons: Flight was overbooked which caused an hour delay.

Pros: Crew was great. Phenomenal even.

Cons: Economy seating, so hard to complain, I got what I paid for, but 1-2” more between seats would have kept my knees out of the lady’s back in the seat in front of me...

Pros: This was my first and last time I will ever fly with Swiss airline-it’s been 4 days and I still didn’t receive my baggage and I had all my medicines in them,that’s including my carry on bag too,because it was taking from me @ the gate and I was told I will get it at my final destination,which I didn

Cons: I just would like to get my baggage- which is been 4 days since my arrival and they can’t even tell me where they are at!!!....

Cons: 70’ late on a 45’ flight

Pros: Nice crew. Smooth flight :)

Pros: Crew was helpful. I had 3 seats to myself, so yes. Seating was amazing.

Cons: The lunch - tooo much rice no sauce. Food was okay. The sandwich was good.

Pros: Land crew attention was polite and nice

Cons: Restrooms on board was dirty, no toilette paper nor tissues. One fight attendant was particularly impolite, hitting and pushing instead of asking

Pros: Very good,on time good service

Cons: Better seats on business in boing 737 800