Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.1 "Excellent breakfast."
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8.4 "Great service."9.5 "95% found the
staff to be very friendly ." 7.4 "74% said thereception staff was great ." 9.3 "93% werehappy with the shuttle service ." 9.3 "93% thought theservice was very professional ." -
8.4 "Location is great."10.0 "100%
liked the proximity to shopping ." -
6.1 "Average amenities."6.0 "60% thought the
building was acceptable ." -
6.0 "Food is average."
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5.8 "Rooms are ok."5.7 "
Beds were acceptable for 57%." 5.3 "For only 53%, thebathroom was ok ." 5.9 "Only 59% saidrooms were clean enough ." -
5.3 "Average value."
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5.2 "Vibe was decent."
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3.9 "Internet is poor."4.4 "56% said the
wifi quality was bad ." 3.1 "69% thought it wasoverpriced ."
Overall Rating
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9.1 "Excellent breakfast."
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8.5 "Location is great."
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8.4 "Great service."9.3 "93% found the
staff to be very friendly ." 7.3 "73% said thereception staff was great ." 9.4 "94% werehappy with the shuttle service ." 9.1 "91% thought theservice was very professional ." -
5.8 "Food is average."
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5.4 "Rooms are ok."5.1 "Only 51% said
rooms were clean enough ." 5.4 "Beds were acceptable for 54%." -
5.2 "Average value."
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5.1 "Average cleanliness."5.1 "Only 51% said
rooms were clean enough ." -
4.7 "Vibe wasn't good."
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3.8 "Internet is poor."3.1 "69% thought it was
overpriced ." 4.2 "58% said thewifi quality was bad ."
Overall Rating
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8.8 "Breakfast is good."
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8.6 "Location is great."
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8.3 "Great service."9.6 "96% found the
staff to be very friendly ." -
6.0 "Rooms are ok."
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6.0 "Average amenities."5.9 "59% thought the
building was acceptable ." -
5.3 "Average value."
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3.7 "Internet is poor."
Overall Rating
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8.6 "Great service."
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6.1 "Rooms are ok."
Overall Rating
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9.1 "Excellent breakfast."
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8.4 "Location is great."
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8.2 "Great service."9.4 "94% found the
staff to be very friendly ." -
6.0 "Rooms are ok."6.0 "
Beds were acceptable for 60%." -
5.0 "Average value."
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3.6 "Internet is poor."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
The hotel arranged for car service to meet us at the airport. As we were coming from overseas and laying over before leaving the country the following day we needed to relax and enjoy our time in Johannesburg. That we did. Restaurant, service and concierge were all wonderful. Thank you so much! Family highlight and not to me missed: visiting Mandela Square
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2.0review from
Service was very friendly I was not told when I checked in that the water was going to be cut off through out the night until the morning. I was told when I checked out the next morning that a manager would contact me to address the issue. Never Happened!!!
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7.0review from
Wonderful experience, staff amazing, executive level was more than worth it.
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5.3review from
Hotel Staff seems to be sometimes very unorganized, especially the organization of the free Shuttle Bus to Shopping center is not very good, the Bus is often not in time or basically not available.
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3.3review from
breakfast buffet The room tempature was uncontrolable. Changed rooms three times because room 1 no hot water and no heat, room 2 got hot wated but no heat, and room 3 got hot water and heat but couldn't control the temp so it was not comfortable. I also book 2 rooms and only 1 room was reserved. Had to fight and wait 2 hours to get the second room. The front desk was horrible !!!!!!
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7.7review from
Great location & staff
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6.7review from
At over 600 euros a night.Taking advantage of a situation.
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5.4review from
Treatment by their late night security personnel
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6.0review from
Close to sandton city and Mandela square for shopping and restaurants. Executivel level ( 6th floor) was great with the little extras - drinks and breakfast, etc R40.00 guest parking fee- Guests should park for free. In the showers, only soap dish provided. No space for shampoo or conditioner.
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2.8review from
there is nothing mattress should be change, old furnishing,
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2.0review from
Service was very friendly I was not told when I checked in that the water was going to be cut off through out the night until the morning. I was told when I checked out the next morning that a manager would contact me to address the issue. Never Happened!!!
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5.3review from
Hotel Staff seems to be sometimes very unorganized, especially the organization of the free Shuttle Bus to Shopping center is not very good, the Bus is often not in time or basically not available.
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3.3review from
breakfast buffet The room tempature was uncontrolable. Changed rooms three times because room 1 no hot water and no heat, room 2 got hot wated but no heat, and room 3 got hot water and heat but couldn't control the temp so it was not comfortable. I also book 2 rooms and only 1 room was reserved. Had to fight and wait 2 hours to get the second room. The front desk was horrible !!!!!!
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5.4review from
Treatment by their late night security personnel
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6.0review from
Close to sandton city and Mandela square for shopping and restaurants. Executivel level ( 6th floor) was great with the little extras - drinks and breakfast, etc R40.00 guest parking fee- Guests should park for free. In the showers, only soap dish provided. No space for shampoo or conditioner.
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2.8review from
there is nothing mattress should be change, old furnishing,
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