Gem Hotel Nusa Sentral Nusajaya

Guests have mentioned that the hotel is clean and comfortable, making for a pleasant stay. However, some guests have expressed concerns about the cleanliness, mentioning that the fabrics were not clean and there were stains on the bedsheets and blanket.

The hotel offers free parking with an abundance of parking lots, providing a comfortable stay for guests who have their own transport.

Some guests have raised concerns about the maintenance of the facilities, such as the lock to the door of the room, bathroom facilities, and washing machine not being properly maintained.

The hotel is considered suitable for low budget travelers, offering a clean budget room at a reasonable price. However, some guests have mentioned that the cleanliness standards are low for the price.

While some guests have praised the reception staff for being efficient, courteous, and helpful, others have expressed dissatisfaction with the customer service, mentioning rude behavior and bad attitudes.

If you're looking for a quieter and potentially more affordable stay, consider visiting in February, which is the hotel's low season.

The hotel is conveniently located near several attractions, including the AEON Bukit Indah Shopping Centre, Istana Bukit Serene, and the Royal Johor Country Club.

If you prefer a private bathroom, ensure that you book a room with a private bathroom to avoid any inconvenience.

Some guests have reported issues with cleanliness and maintenance, so it's advisable to check the room facilities upon arrival and address any concerns with the staff promptly.

Having your own transport is recommended as the hotel is a bit far from the city area, and there are plenty of parking spaces available.

Be aware that some rooms have shared bathrooms, so if this is a concern, ensure you book a room with a private bathroom.

While some guests have reported issues with customer service, others have found the staff to be efficient and helpful. It's advisable to communicate any concerns directly to the management for resolution.

The walls may not be soundproof, so light sleepers should be prepared for potential noise from neighboring rooms.

Some guests have mentioned cleanliness concerns, so it's recommended to inspect the room upon arrival and communicate any issues to the staff for resolution.

Despite some drawbacks, many guests have found the hotel to offer good value for the price, especially for short stays or budget travelers.