Johor Bahru Hotels

Nothing

Everything

Although the exterior and foyer of the hotel looked beautiful it was a different story when we went to our room. It had not been cleaned - the carpets hadn't been cleaned neither had the surfaces of the bedside cabinets which were sticky and dusty. As for the bathroom the toilet required a good clean and the shower was covered in mould and mildew. Not a good advertisement for this hotel and certain not in keeping with other Thistle Hotels we have stayed in. Very poor. The restaurant staff didn't seem to understand what we were saying and the service was a bit slow. Breakfast juice was watered down apple juice and diluting orange. Certainly not what we expect in any hotel. We certainly would not recommend this hotel to anyone.

Good location. Easy excess to shopping centre. Room was comfortable clean bed was comfy. Breakfast was good slot of choices.

Overcrowded buffet breakfast.

The pillows failed the standard of a 3 star hotel; awful smell. The room pictures showed in website did not reflect the actual room which is at the old wing. We requested for two rooms, both single bed but request not fulfilled. The rooms were adjacent without the service door in between. Another disappointment and inconvenience for the family. The noise insulation was really bad.

The staff were really friendly and approachable. It is so far the best hotel i've stayed in Johor.

Apparently, there were blood stains on the carpet and bed sheets.

The only 2 things that should improve is: 1. the mattress in the room is too soft, need to change to a firmer one. 2. the heater for the jacuzzi is always down, need to service it asap.

It s just a budget hotel and clean room with nearby shopping amenities

The smell along corridors some of rooms without windows are not suitable bcos of strong dampness odour and the emergency rear staircase smelt of strong tobacco and undried clothes tried closing the door but within a few minustes it was reopened

good staff, the room is spacious, the room is clean.

1. the swimming pool tiles are very dirty. 2. the food in breakfast is not nice 3. the restaurant's lights are dirty (breakfast buffet)

Room was clean, grounds were beautiful, pool was clean, food was good

Room had been smoked in, room needs more information like a map,

facilities are impressive and good value for money,wide variety of food at buffet breakfast but mainly asian oriented food

Pool was fullof day visitors and their children, so impossible to swim in the kidney shaped pool,shame. The decor and genearl fabric of the establishment was looking tired. Only a taxi or your own car will find the place, the roads around the cause way are now a nightmare!

Spacious room and courteous helpful staff. I was early at check-in and the friendly young lady at Reception offered me a smoking room that she said didn't smell and she was right. Room - an apartment - was large and homely. Certianly good value for money!

water heater is hot enough, room is quite new and still clean.

pub and disco just right beside the hotel.can hear voices

- Except the external look, all the facilities and services are pretty good as a three stars hotel.

- No privacy car park. It is not safe to park the car outside the hotel, as the level of crime in johor bahru is quite serious

Porter service very very good and courteous. Especially the guy who take care of car arrival at lobby and those helping to carry luggage to our rooms. Hotel also quite flexible with late check out time.

Furniture a bit old. Need major refurbishment. TV channel very limited and picture reception also quite poor. Ample parking space at the basement but very tight space to manuever car.

I enjoyed some peace and quiet

No direct access to public transport

The staff respond is really slow & rude. The room & service provided is not equal to the value we paid.

The room was very spacious and had an excellent bathroom. The hotel is surrounded with a lot of nice bars and dining options.

Staff was a little slow at checking in and when another guest rudely interrupted my checking in procedure, staff didn't act appropriate. Be aware that a lot of families (sometimes with loud children!) book this hotel. This is not necessary a bad thing but be aware!