Johor Bahru hotels

Pros: Strategic location, surrounded by good food. Easy check in and easy check out with clear instructions.

Cons: Nothing to dislike.

Pros: Plenty of security gate to pass through via a quick card scan - this made me and my family feel safer. There are also good restaurants right downstairs, so when it’s raining I do not need to travel to find food.

Cons: Nope all good.

Pros: Love the beautiful apartment, clean and good value for money. Location is good too

Cons: A bit hard to contact staff on odd timings of the night.

Pros: Good value for the price. Great location and very comfortable room with nice view.

Cons: One of the chairs were broken. Hot shower not working properly.

Pros: the location was great. Apartment is very clean and neat

Cons: the lift from the carpark. As we had an infant with us, its troublesome as need to climb stairs before reaching the lift. Carpark keycard was also faulty. Unable to tap in and out. Security guard had to assist

Pros: The location.

Cons: There were cockroaches in the room and ants.

Pros: Large and comfortable.

Cons: The pool was freezing cold!

Pros: Stayed here before so knew what to expect.A very clean and spacious apartment with everything that one needs at a great price.It is surrounded by good quality local eating places and is a cheap taxi ride from the shopping malls and the crossing to Singapore .It can actually be a base for visiting `Singapore if The Malaysian immigration ever get their act together.Great place to stay-excellent value

Cons: Only boring ...very boring local tv, charge a little more snd have international tv.Still no storage in the bathroom.

Pros: It is spacious, clean, and have quite complete facilities. The location is also good. Definitely will stay at this property again in the future.

Pros: The service, the price, the stay

Cons: Nothing in particular. Just some minor maintenance needed. But staff are helpful

Pros: Everything is in top condition and I would definitely book this place again if I ever back in town.

Pros: Customers service

Cons: Nothing

Pros: The room was clean,the staff was very helpful and friendly

Pros: Staff was very helpful and kind.

Pros: Near eateries and mini mart. Large room for family.

Cons: Shower water pressure not so good like before.

Pros: The bed is comfortable. Toilet clean and complete set of toiletries. staff very responsive Reception area very nice.

Cons: the shower gel smell manly not nice for women

Pros: Cheap & no frills, good and clean accommodation near the nusajaya and second link

Pros: Clean. Big space

Pros: Comfortable

Cons: Cannot smoking in room

Pros: Everything is good but difficult to find foods..

Pros: Breakfast was good, service was great. Room was tidy. My family enjoyed staying there.

Cons: The toilet needs a proper upgrade. The upgrade they did was very mediocre. Not our first time here, however this time it didn't meet my expectations. I purposely booked a more expensive room. But what I got felt similar if not identical to a room I booked previously which was cheaper. I didn't bother asking them to check if they gave me the correct room as I was too tired with a baby. If not for the lousy service we received at Capri by Fraser, we would choose that room but the breakfast and dinner in Renaissance.

Pros: I love the food/breakfast variety and the front desk staff.

Cons: Renaissance Hotel in Johor Bahru A good hotel and have stayed a number of times there with family. This time when checking in, ordered some pastries to be brought home upon check out and our specifications were given to the restaurant staff who acknowledged and assured that the ordered pastries would be ready when we checked out. That evening we again approached the restaurant staff to confirm the order. However they had no information, so we re-ordered again. In the room, room service wise we ordered snacks and coffee and was also charged for the milk creamer which was provided (two small milk creamers for about 16 ringgit) for the coffee. This was heighted to the waited who than provided a glass of milk of that price, which we had to pay.hahahahahaha. Food was good in the restaurant, but when we retrieved our pastries during our departure they were not packed according to our specifications and pastries randomly unknown to us were packed. We rejected the pastry and was confronted by the staff using the ‘F’ fxxk word. He ‘Mr Henry’ was questioned by us about the use of the word but twisted and replied that he was using it on the girl staff who were there as they had made the mistakes of packing. (In a big hotel like this the staff are treated like that?? Hmmmm.) I know he was using it on us but as he works there never expected us to confront him. On reaching home I received a strong email from the management of the hotel that we rejected the pastries and did not apologise for our behaviour. Hahahahahaha. Try scolding or using the ‘F’ fxxxk word on someone and then force them to apologise. The story to the management appeared one side from the staff. And the management not knowing accuses us. Ridiculous!!! The checkin and checkout recipients were fantastic, they asked for feedback during that time and I told them all is good and no complaints until this happened after that. The restaurant staff need to be trained. It was stressful for us.

Pros: THE STAFF IS FRIENDLY AND HELPFUL.

Cons: BETTER FACILITIES FOR CHILDREN LIKE CHILDREN ACTIVITIES OR PLAYGROUND.

Pros: Breakfast was good. Different food available

Cons: Fresh milk in the rooms would be a bonus.2

Cons: Expensive. Book through online expected different bigger room. Nothing special.

Pros: Staff really suprise us. By setting the Swan & Flower at the bed. And a piece of cake to Celebrate our Anniversary. Really thank to the hotel.

Cons: Nothing

Pros: Club Lounge is comfortable

Cons: It’s not near to the center of JHB

Pros: Friendly staff and great breakfast.

Cons: Nothing.

Pros: Everything. Good job Renaissance, keep up the good work

Cons: Nothing

Pros: Friendly staff! Thanks Paul from the front desk for your sincerity and politeness when serving us during our check in. Hotel room was very clean

Cons: The pillow was too soft :(

Pros: I liked the cleanliness of the hotel and the friendliness of the staff. They acceded to our requests to ensure that we had the most pleasant stay. Waitress Renuka at the club lounge was the most thoughtful and friendly staff member. We were very pleased with her amazing service.

Cons: I wish the Club Lounge served more food and a greater variety.

Pros: Excellent service

Cons: Lift too slow to come down especially there is a conference

Pros: All perfect

Cons: nothing.. all superb..

Pros: Clean . And the best thing is dont have a deposit .

Cons: Its to noisy out from the building .

Pros: Bathroom wt rain shower

Pros: I love the room setup and the front desk staff kindness

Cons: The mirror in front of the shower.

Pros: The price is really worth it and the room is quite spacious, quiet and clean.

Cons: There is a little bit of stains on the bed and bedside table, but it was really not a big concern. (It is quite common in many hotels that I stay, even for 5 stars hotel). I just mentioned it so that the management can take note, honestly the cleanliness is actually good at the hotel

Pros: Near to shopping mall

Cons: Not much car park

Pros: The price I paid for sgd35 is really very worth. A very spacious room for 2 adults and 2 young teens. Very clean and well maintained. Keep it up

Pros: Fair price

Cons: Front office not sensitive to requests. 1. Allocated a smoking room (extremely smelly 501) to a family?? 2. Leaking shower stall not attended to- (505) floor wer everytime we shower. Very uncomfortable..

Pros: Good price

Cons: Bathroom is see through

Pros: Handy Mobile and TV with Youtube & Netflix

Cons: Room Service Time Availability

Pros: Th breakfast was excellent with many varieties. The rooms were clean. Internet was good. There is nearby city plaza with restaurants but nothing else. Close drive to the border if interested to go to Singapore. Spacious room if you get family room Room service guy was nice

Cons: For a five star hotel they refused to give extra blanket!! And offered a extra bed with extra charge. The night staff were not cooperative and sometime rude. Yet morning staff Majidi and Aida were welcoming and offered help which not honored by night staff and only gave us bed sheet instead. No cloths hanger in the bathroom Towels were old and sometimes not clean

Pros: value for money

Cons: no bath tub

Pros: Room was very clean and neat. Loved the concept of the room. Mr William's service was commendable. He was very polite and welcoming.

Cons: We booked a family suite which had two toilets. They forgot to replenish toilet rolls in one of the toilets and failed to replenish shower gel in another. On the second day, they had again failed to replenish the shower gel in one of the toilets. We had called housekeeping to request for it but it never came. Bed was quite hard and slightly uncomfortable.

Pros: Everything. The FOC parking, the tons of bfast options, the location is super near to Woodlands, the ambience, the bed, the room, the Smart TV, the bathroom. Everything

Cons: NOTHING!!!!! EVERYTHING ARE SO PERFECT TO ME

Pros: Actually I was quite impressed with the hotel when I checked in considering the price we paid....BUT

Cons: I was bitten by bed bugs ............... needed to go to the doctor to get treated for the itch and rashes.....not nice!!!

Pros: value for money

Cons: no bath tub

Cons: The staff in restaurant was racist for chinese guest. Very bad experience in here. Won't come agn.

Pros: Near to shopping mall n easy to get halal food.

Cons: I didn’t like when I requested for 1 large bed but they told me no large bed only hv 2 single bed

Pros: Bed was comfortable, room is comfortable

Cons: Bath tub was jammed so could not shower more than once TV channels not working properly

Pros: The location was okey

Cons: I was really disappointed with my stay there. I book for a deluxe room and paid a full cash of RM 388. First, we notice the room door lock couldn’t function well. We closed one eye for that and came to notice that the tv doesn’t work too. We called the maintenance staff and he took around 10-15 mins to understand the situation and told us that the tv socket has no electric. So we ended up going down to the reception to get a change of room. However they told us they had no other room with the same category as what we booked, unless we are willing to take up a smaller room. I didn’t mind a refund but they couldn’t give a refund. I insisted the same room cos i have paid the full amount and downgrading room would mean i should pay less. So they ended up ‘finding’ a room for us which they said was a risk for them as it is another guest’s room. The receptionist wasn’t friendly. We took up the room and had a even worst experience. The room they gave us was the same category as what we have booked however there was a problem with the room. It has a very loud ‘construction like’ noise that disturb our entire evening. Initially we bear with it cos we thought it was the construction downstairs and would be better at night when they stop the construction work. It didn’t. The noise was still there. We had to go down again to the reception and told them of the noise. (Seriously no one can ever sleep with that noise). Apparently the receptionist was quite surprise they gave us that room as the room had many complaints before about the same noise. I felt very cheated. He offered me a smaller room. That was the only room left that night. So i had to grab it since its already mid night and i seriously couldn’t sleep in the previous room. So in total we had to change twice and ended up getting a downgraded room. Really disappointed. Not worth the money we paid.

Pros: Clean and good location

Cons: Check in procedure not flexible. Reaching early but was told check in is at 3. Understand subject to hotel availability. But it’s a weekday. Book thru booking.com for room with bathtub. End up getting a room with standing shower. Room faces a construction side which drilling can be heard so loudly. The staff should Have Inform us during check in. Call receptionist after entering the room to find the difference. They send someone to changes our room. Got the room with bath tub but the drainage if an issue that will cause the toilet to be totally wet on the floor. Would suggest get standing shower the next time .

Pros: Nice ambiance, staff attitude were good especially the new trainees were so helpful, caring, polite and always smile which brighten our day as a guest staying there. Facilities also good just wifi connection lacking connectivity.

Cons: Wi-Fi facilities connection lacking connectivity.

Pros: Breakfast and the view

Cons: Bathroom flooding after bath.

Pros: Location was great, right next to KSL shopping mall, onsite parking available or pay 20 ringgit for valet parking for the day. Rooms were clean and quiet, bed was comfy. Breakfast was good with a wide spread and my family loved the nasi lemak and the chilli sauce.

Cons: Check in and check out at front desk is always a long wait. Because the lift lobby is open to public and people go up to the rooftop bar, certain times on weekend nights, the lifts take a longer time to get to the ground floor. They claim to be fully booked so there is no early check in before 3pm and late check out after 12 noon. Rooms need to be a bit more maintained as there are mold stains in the bathrooms. Breakfast used to have a wider spread with dim sum and bao selection, could add in pancakes and waffles too.

Pros: I am amazed with the hospitality shown by the front desk. I will definitely stay in Holiday Villa JB on my next visitation.

Cons: None

Pros: Breakfast spread was awesome. Location is very good as it is next to a shopping mall. Rooms were spacious. Comfortable bed. The infinity pool has a very nice view at night!Will definitely come back!

Cons: No early check in. Can only check in at 3pm.

Pros: Very close to the ksl shopping centre. Food was easy to get!

Cons: Nil

Pros: Beautiful n satisfaction.. really value for money

Cons: Bit far from others shop

Pros: The hotel is very new and clean. The view is fascinating. The staff here is friendly and welcome.

Cons: The breakfast is so so only.

Pros: I loved the cleanliness and spaciousness of the rooms (and the Hot Springs, which were really relaxing, nice and well maintained). We got a free upgrade to our rooms too, which was a bonus.

Cons: Receptionist staff were not as helpful as I'd expected.

Pros: The room, the breakfast, and how it made me feel. :)

Pros: Wish there is iron in the room.

Pros: Below average

Cons: Not enough furniture. There was a lot of empty space in the bedroom

Pros: The comfort ness

Cons: Nothing

Pros: The room is very comfortable

Cons: Nothing. We don’t have time to explore the facilities.

Pros: Toilet was very clean

Cons: No variety in the breakfast spread.

Pros: Bathroom

Pros: I like the location, very easy to find it..

Cons: No, all like

Pros: Very confortble. Worth value of money

Pros: very comfortable, clean and friendly staff

Pros: no breakfast for this hotel

Pros: Good and nice staff very friendly.

Cons: Nothing

Pros: Bathroom

Cons: No

Pros: The bed

Cons: None.

Pros: Location

Cons: Rooms dated. Water leaking from the bidet

Pros: Wifi reception is very strong. Room is big and spacious. Toilet equip with bathtub and shower head as not expected for a standard room. The single bed is spacious with clean bed spread, 2 fluffy pillows and clean fresh smell towels. There is a prayer schedule in one of the drawer of near the dressing table. Nice view even at 5th floor.

Cons: It price is a bit more than what stated in booking.com after add in M$10 govt tax for foreigner as their system is down and yet to get a einvoice from them thru email (quite unexpected). The platform is quite dirty before coming down the stairs to reach the swimming pool. The lighting at back of tv has sparks sound after off and on. The drainage of water accumulate on the floor at the side of the bathtub is slow even after 2 days and 1 night. Quite startled as the water hose from beside the toilet bowl is quite warm as kind of uncomfortable. Need to continuos flushing at to ensure the toilet tissue disappear from view as the flush system is quite weak. Dressing mirror is dusty.

Pros: The staffs were quick to turn around and find a solution.

Cons: I've booked a non smoking room but when I check in there was only smoking room left. I was a bit upset and finally they upgraded me to a junior suite.

Pros: Good comfortable bed, good shower, staffs very helpful.

Cons: None

Pros: Great reception service, the drinks served is a good idea for guests to quench their thirst while queuing at the reception. Wifi experience is great as usual. Comfy beds as usual.

Cons: For this particular stay,we had issues. Air conditioning was weak. Toilet was malfunctioning even after the maintenance guy came over. One of the lights stayed on due to the fuse being faulty. Toothbrushes weren't provided and we had to request for them.

Cons: Room is a little dusty. Overall the rest is okay.

Pros: Everything

Cons: Nil

Pros: The food served at the restaurant ( breakfast ) : so delicious.

Pros: the location

Cons: toilet have a problem

Pros: Good location. Have eateries downstairs right outside the entrance and near to city square

Cons: Wifi signal is weak unable to surf smoothly. Shower head spoilt One of the switch was spoilt

Pros: Downstairs street food was food. Location consider good.

Cons: Sound proof very poor. Couldn't get good sleep.

Pros: Near to city square.

Cons: Slow wifi connection. At the end, i use my own data.

Pros: Location was excellent for going through Immigartion to Singapore

Cons: Surprise about added taxes on top of the quoted price.

Pros: The staff and guard are very helpful. The bathroom very new and clean. Simple yet elegant design overall. Very near city square mall and immigration. Right inside food street. Aircon new and powerful.

Cons: The table and cupboard dated

Pros: good location, next to 7-11 and near restaurants, shopping mall, and bus terminal. wifi is good, the staff very helpful, the room is clean, the bathroom is pretty good, fast elevator.

Pros: New and clean

Cons: None

Pros: Bello hotel is great! It has a nice, modern, clean look. I would definitely go there again and recommend it to others. It's great value and the staff were excellent in meeting our needs. Thanks Bello hotel!

Cons: I liked everything. The room was on the smaller side maybe, but very comfortable.

Pros: real nice room with great WIFI and cable tv had HBO and channel news asia !! close to bus train station also had a mini fridge

Cons: bit more up front cost than planned with all taxes added at reception desk

Pros: yup, I think very good

Cons: no issue

Pros: The interior and space5

Cons: There's alot of all those small roaches.

Pros: Apartment layout was fine Reception staff were helpful

Cons: Toilet was not very clean Microwave oven interior was dirty & had very strong burnt smell.

Cons: The issue is still up. Previous stay, i request for induction cooker, i need to wait up to almost an hour. So this time i expect better.. And surprisingly, for this time i need to wait until the next morning! They promise me before 10am, and i need to call several times until i got the item at 10.30am! The utensil is not well maintained. I even need to buy my own knife. Also, the drainage in toilet super smelly..

Pros: Clean , fully furnished and well maintained

Pros: Room so comfortables n clean

Cons: Front desk staff No customer services at all

Pros: Nothing that i like

Cons: I did booked for deluxe suites with full kitchen as per shown in the photo. However we been downgraded to the small unit which given for partial kitchen only. And the reason behind that due to our unit having aircond issue that need to be fix. However i did request atleast 50% refund or myb void the transaction and charge us according to the unit that being replaced for us. We had a bad experience whereby the tv are not functioning very well plus the receptionist kind enough to look into it but still the tv wont work at all. Thanks to the nice indian lady that totaly doing extra mile for us. As such i would not recomend this property as a good rating at all. We did not received any or email alert due to the downgrade to other unit and we being charged for the same price although we do not get the full kitchen unit.. overall just ruined my day staying in JB for short vacay

Pros: Swimming pool

Cons: The toilet smell bad. And i have to buy air freshener...

Pros: The staff very helpful and kind.... one indian lady

Cons: No towel no floor mat shower cup and dental kit otherwise so good

Pros: Breakfast inclusive. Good location.

Cons: Make up room upon request?

Pros: Cozy n most important is near to the airport..

Cons: No walking distance restaurant

Pros: Good service and nice room

Pros: Room very clean.

Cons: Good place to stay

Pros: Parking is easily available, counter staff are both friendly and helpful. Room is clean.

Cons: The towels, though freshly laundered were not white. The bedsheets, though freshly laundered had also some light stains on them.

Cons: Iron board not in the room

Pros: Location

Cons: Nothing

Pros: Strategically location, 5 minute to Sutera, but there is not so busy traffic, quiet at night. Staff is helpful and friendly. Breakfast simple but delicious.

Cons: Ligthing not bright, room looks dark

Pros: 1. Beds were comfortable. 2. Room size is reasonably sized.

Cons: 1. Two bedrooms but only 1 with TV. 2. Ants was on the tables and in the fridge. 3. The fridge only switches on when we are in the room. 4. Aircon cool only 1 room and not the other. 5. Some power points did not work. 6. There is no shower curtain in the toilet. This wets the floor of the whole toilet. 7. There was no provision of pre-dawn meal (sahur) for Muslim customers. 8. Many tv channels were not available and many others with poor signal.

Pros: Good staff

Cons: Not accessable crossing the highway. They should put pedistrian line.

Pros: Big size for swimming pool and my daughter soo happy

Cons: Too long time for only porridge and nasi goreng kampung..

Pros: Sauran n juzzicu is cool

Cons: The toilet bowl is chop n not enough towel in the room

Pros: Breakfast is average. but sufficient

Cons: need to refurbish the sofas. i can feel the wood frame inside

Pros: Everything was fine...room, bfast, locality..

Cons: Nothing...

Pros: The staff were exceptional. Right from the checkin to the restaurant staff, they were friendly and attentive.

Cons: Probably getting slightly aged.

Pros: enviroment and breakfast is superb

Cons: room light is not bright enough

Pros: Overall good

Cons: Nothing

Pros: Good breakfast

Cons: Badly WiFi connection inside the room.

Pros: Fruits, salad & condiments for broth.

Cons: Chicken broth is not hot enough

Pros: Luv the newly furbished room Kids luv the pool.

Cons: Out of hot water for the newly furbished room. Bathroom glass screen dirty, full of watermarks. Same breakfast every week.

Pros: Proximity to golf course

Cons: Restaurant closes too early

Pros: Room and toilet is nice.. I like the welcome writing on the bed

Cons: I found aome water in the kettle which i havent use yet.. So how long the water is in there

Pros: Good service.

Cons: The elevator were out of service. My wife is pregnant its hard for her to climb the stairs to our room. Fix your elevator ASAP. The rest was okay.

Pros: the privacy is guaranteed.

Cons: not so friendly front desk supervisor. card reader did not function, need to go over the restaurant to pay via card. too high deposit payment for such basic facilities. should reduce to rm50 rather than rm200. even 5 star hotel/resort request max rm100 for deposit.

Pros: The beds were really comfy. I'm satisfied with the cleanliness.

Cons: Wifi was extremely poor. Limited channels to watch. Upper mini living room channels were not clear at all..reason given poor signal. Ironing board and iron were not there. No diposable toothpaste tooth brushes combs or shower caps in the bathrooms.

Pros: Good location, spacious rooms, activities to children are very good, need some maintenance to the property. Overall nice stay. Will come again.

Cons: Food not much option especially for vegetarians. Some of the activities are still under maintenance.

Pros: The house is big enough for a family gathering. Clean and tidy.

Cons: The upper floor bathroom water leverl was low, and totally no hot or warm water for shower. I need to bring my kids go the bathroom downstairs. The M1 room aircond was leaking. Please do some maintenance. We thought would have induction cooker for us to cook, but it wasnt hv any in the kitchen.

Pros: Luxury space very confortable beds

Cons: Location abit off from shopping area

Pros: Swimming pool

Cons: No bathtub

Pros: clean and comfy..nice view

Pros: - great breakfast, spoilt for choice - the bed was extremely comfortable and big - location is at KSL so it is really close to malls which is good - express checkout - reaching guest room floors requires card so that's a plus on security

Cons: - the rooms arent sound proof AT ALL, i can hear people returning late at night and kids running around in the morning , going down for breakfast while their parents shout at them - room kinda small (luckily we brought small luggages) and also a bit run down and dusty - room dimly lit - SLOW check in, the queue was insanely long and yet they did not open another check in counter while the staffs just walk around outside, manpower allocation can be better - toilet very small and rain shower water power and water temperature keeps fluctuating

Pros: Dinosaurs water park

Cons: Lousy kfc services Parking space

Pros: Comfy bed Good location

Cons: Whatever I request. Did not even provide at least for me.

Cons: Anyhow charge room fees

Pros: Cleanliness

Cons: AIR-CON

Pros: Good location. Easy excess to shopping centre. Room was comfortable clean bed was comfy. Breakfast was good slot of choices.

Cons: Overcrowded buffet breakfast.

Pros: We like the king sized bed. It is very nice.

Cons: The toilet bowl was choked. We called house keeping and it was attended to quickly .

Pros: Mostly all excellent. Convenient and even near to banafee village.

Cons: One of the room in the apartment, ground lvl A/C not cold as try to lower down the aircon but it's doesnt work. Hope it can be rectified.

Pros: The room is spacious, facilities are great.

Cons: Breakfast could be served hot, it was quite cold.

Pros: location, friendly and helpful staff

Cons: lack of clear instructions for room internet access need to get tokens for towels when heading to swimming pool, not told of this at check in lack of a sofa in the lounge area for a family of 5