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Everything was very good. The restaurant is very delicious, quite innovative but really delicious. Staff was very helpful. Room wide and full of light.
it was nice as usual... nothing bad, just a notice to the restaurant... maybe they can put in their menu some courses that are not so "sophisticated" for people that need to eat something simpler...
Only fault was that there wasn't a waste bin for toiletry articles in the bathroom or toilet
It is a new hotel. It is clean. It is close to Designer Outlet so it is a great hotel for shopping. At 10-15 minutes by car you may find Nieusiedl Lake and National Park. At 30 minutes by car you may reach Wien. In the Tower room TV is positioned on the left of the bed, it is a little hard to watch TV from the bed. Our room was not cleaned every day. During our 4 days staying room was cleaned twice. Our reservation was not kept. They gave us anyway an upgraded room and next day offered a room as requested. Somehow in our last night water started to drop from the ceiling... it slowed down after a while to one drop per minute... like a chinese drop. Anyway it was very late and we had to go in the morning...
Breakfast was excellent and served on white tablecloths. Also liked the complimentary coffee machine with coffee cream and free drinks in the frig. Also appreciated the free wi-fi , new T.V. and free DVDs. The hallways in this new 4 star hotel are very narrow leading to the rooms and were scuffed and dirty. In this respect it was disappointing and felt like a C class hotel. Rooms are small but functional. There was some lint or hair on the sheets and the electric towel bar in the bathroom was not dusted for some time. The electric towel was not operational and told it was too early to activate the heat...we were there September 24th. Also, this hotel should not be rated as a Vienna airport hotel...it is too far.
Pannonia room was nice. Having the bathtub with the view was great. Designer Outlet is nearby. Nieusiedl lake is 10 minutes away by car. Price is a litle high for location and services.
Very rich breakfast, big rooms with nice view. I forgot the notebook recharger in the room and they delivered to my home in proper time
I was not impressed by anything even though the hotel looks nice but only because is new. Untrained hotel staff - very impolite ; a persistent unbearable smell in the room that is unacceptable as they see themselves a high quality hotel which is not even by far true( I think that there is a huge problem with the drain system); very poor cleanness of the room( no attention to detail); poor breakfast. Overall the accommodation does not fulfill the expectations nor the requirements of a hotel that charges you such a high price.
Rooms without carpet, fantastic. Staff which was friendly and really tried to help when we had some special requests.
It was nice, room was fine, clean. Parking was empty but blocked because of a rally event nex day. We were not able to extend our stay (even if we are regular clients) for another day because all hotel was fully booked for this event. We moved to Wien.
The room had been used by a smoker. The hotel staff should enforce a better non smoking policies. The breakfast in the hotel is wonderful. Don't miss!
The convenience and shuttle to vienna airport have been quick and efficient. Rooms I have stayed in have been perfect for my needs. The short walk to Fishcamen town is safe and short. All aspects of this hotel are perfect for my needs, requirements.
basic, 10 minutes to airport with shuttle that costs extra.
The shuttle service was very convenient to and from the airport.staff was nice.breakfast was great! The rooms were too hot. I would recommend air conditioning, we stayed in summer. Hot!!
A place to sleep over night before your early morning flight from Vienna be aware Airport. Shuttle (3km/15min) will cost you additional 10 € (2people). Room is ok, not wow!!! Nor bad. The lobby is nice, good friendly stuff, accommodating services. I would stay again, this place does exactly what is suppose to do, staying comfortably over night before your early flight "cheep" compare to other hotels in the area. Room temperature - worm (in November), good shower head with good pressure, towels nice - white - clean, instead of bar sop liquid sop in dispenser next to the shower. tv about 20 channels, one in English rest of them in German. Alarm clock provided, but had to connect to power outlet and figure out how to adjust. Being charged 10.00 € for a ride to the airport. Why not to provide it free of charge and only for a tip to the driver? It is only 3km!!!
Shuttle to airport No Air Conditioning
Comfortable bed, shuttle worked well and was convenient. There are no phones in the rooms, and the phones available in the lobby only accept cash - it is not possible to use a phone card to pay for a local or international call. This is not appropriate for business travelers. My towel (only 1 in room - no hand towel) was dirty.
The staff was nice The shower curtain smelled of mold, it's very threadbare, the bed was saggy and uncomfortable
the reception staff was very friendly, also i find it positive that the room price doesnt get higher even if you book for the same day.
Buffet Difficulty of check in.
Close to Airport Price far too high for the quality and service offered>
Close to Airport
Having read some really awful reviews about this hotel prior to arriving, myself and my daughter were more than pleased with our stay. The staff were very, very helpful. We really thought the idea of water, fruit near reception was a lovely idea. The free access to internet was much appreciated and the girl came really quickly to turn it on etc. The staff during our meal were extremely nice. The following morning I was given numerous cups of coffee which was also appreciated. I think you should either get a proper courtesy bus organised or else remove that from your website. The fact is there is no bus. The cost of the taxis to and from the hotel made the costings the same as staying at nh hotel and it is also less convenient!!! That is annoying to learn after you have booked. There were flies around the diningroom while we were eating which was a terrible shame as the food was excellent. I had read that in a review? That is so simple to rectify. The airconditioning in the diningroom and on the corridors was extremely poor. Again, this can be rectified. I think you should lower your prices, remove the 'bus' from the website or buy a bus and do something about the airconditioning.The staff are great.
I liked the reception area and fact internet was free. Reception staff friendly I did not like the fact there was no airconditioning in the bed rooms. This will why i will not be staying there again.
The rooms were really nice. The WiFi was not so good
close to airport no air conditioning anywhere (Vienna experienced temperatures up to 40C) Road construction around the hotel obsoleted any direction signs.
The food and the Restaurant service. The fitness room has no running machine!
Very friendly and helpful staff, free wi-fi with no codes required everywhere in the hotel, free mini-bar drinks, location near the airport.
The Rooms The lobby and restaurant were very hot (temperature),The dinner experience at the restaaurant was very bad, too many flies arond , it was disscusting,
close to airport
The staff was very nice and helpfull. The room was very very hot. Not enough light in the room.
it's very close to Viena airport
cleanliness, television Tour packages for the city should be there from the hotel
The hotel is about 15 minutes away from the airport by car and offers travellers decent accomodation if they want to spend the night in Vienna. We found the prices for beverages in the minibar to be very reasonable. The hotel also offers an Airport shuttle transfer service at 10 Euros each way. At times the staff appear rather cold and non-cooperative. When asked for directions to the city centre using the S-bahn and the metro - it wasn't mentioned to us that trains on these lines were infrequent.
Rapid airport pick up service for 10 euros / although close to the airport it is very quiet Wifi signal too weak in my room (third floor) / No tea maker in the room, must go to the bar to take medecie
We had the opportunity to spend 2 overnights in this hotel within a span of 10 days due to our flights departing from Vienna at mid-day. Proximity to the airport and the shuttle service offered by the hotel (at 10 Euros each way) are the best features of this hotel along with clean rooms and decently sized room. During our first visit, the hotel staff weren't really interested in assisting us. Upon finding it difficult to open the door to our room (door panel / lock was jammed) - there wasn't anyone available at the lobby for over 20 minutes
Very close to the airport, breakfast bar opened at 5 am - very convenient for early morning flight. Heating was not working, so I was given electric heater instead - not ideal but adequate under circumstances.
Very friendly and helpful people!! Well organized!
Very good location near Vienna Airport (5-10 min.), free shuttle bus to the airport, which is very convenient. Rooms basic, but clean and comfortable for short stay. Adequate breakfast. Cosmetic amenities very limited and basic (only shampoo and body soap)
Welcoming and clean
The room was clean, and the proximity to the airport was good
The way that hotel it is design, the kindness of the personnel The comfort was poor due to the fact that despite the low temperature outside, the heat was turned off during the night instead to let the heat on and everyone to adjust upon the preferences. During the night it was pretty cold in the room. Secondly, at the dinner included in room rate was missing soft drinks, even water and wine
very good service excellent breakfast
i mostly liked its location, the service in the restaurant and i was very well surprised by the number of facilities proposed by this hotel
A friendly and pleasant atmosphere.
dinner was also included in to the price, nice location
spa garage (it is small for my car
it was good value for money (breakfast and dinner included) as well as convenient location
nice and helpful staff, good kitchen and service in the restaurant, quiet location near Neusiedler lake, possibility to rent bicycles
Proximity to the lake, quiet environment, and helpful staff. Would be nice if the hotel offers options besides half board. While teh hotel restaurant serves good food, there are also nice restaurants on and around the lake.
The restaurant is very good. The facility of the hotel is out of date and WIFI does not work in room or publice area at all.
It is not far from Vienna airport and offer good value for money. I choose it partly because of free wi-fi connection and internet been quite slow and access didn't been in rooms.
The hotel was clean, on nice and quiet place.Tasty breakfest. It took 30minutes to Wiena city center, cost half or less then hotel in city + free parking on top!
Nice place to stay, roomy, quiet, free parking and free internet. The hallways and restaurant were smoky, but our room was not. The mixed salad (gemischter salat) and goulash were fabulous at the restaurant. Gas prices were quite cheap in town as well, though the hotel probably has little to do with that:) The smell of smoke/smokers was prominent in all public areas, but that seems typical for this part of Austria. The room did not smell of smoke, though. That was important to us.
Very friendly hotel WiFi signal was not working in my room
the hotel is easy toi reach, has a big parking space,big comfortable rooms,and a good breakfast. the wi fi internet did not work
friendly and helpful staff. Free internet in the lobby. No restaurant. When one is tired it is difficult to go out to eat. Also better information regarding trains into Vienna would have been helpful.
nice modern hotel. rooms are rather small. no minibar in the room
people were very friendly a lack of atmosphere
The hotel staff was very friendly and helpful, the room was very clean and tidy, the internet was fast and it was very easy to get online. The room was a bit cold, and the heating wasn't working.
Very accommodating. Excellent buffet breakfast. Very helpful staff.
Room was big, well equipped and clean. The hotel is situated in a quiet village. The hotel does not have a restaurant.
The breakfast was good. Could have more channels on the TV
Hotel was very nice, new the only complaint was that the hotel is not air-conditioned nor were there any fans in the rooms. the weather was exceptionally hot and humid which made sleeping in the non-air con room with no fan virtually impossible!!!
Very close to airport (9 min by car), clean, nice LCD TV with several channels, free wi-fi, free parking lot. We booked a Junior suite for 2 adults & 2 kids.We sent a notice in advance about it to booking.com requesting also a late check-in. When we arrived, the receptionist was expecting us.However, when we requested our Junior room he refused to give it to us, saying it is in another building few hundreds metters away and he doesn't have bed sheets for kids beds.He gave us other rooms in main building, which were OK, but without air conditionining, minibar/refrigerator. The breakfast starts quite late in the morning (7:00), so no breakfast for early travelers.The receptionists are not present in the morning before 7, so if you leave earlier you simply have to drop the key at the reception. There is a shuttle to airport, but you have to pay for it
there was no airco in the room, temp was over 30C. No water in the room either.
The staff were pleasant and friendly. The location was very good and price about just about right. The room was really needing a bit of refurbishment - the shower needs replacing and the bed matress was a little too firm.
We spent only one night there however, it was clean and we found nothing to complain about. Maybe the breakfast could include by default some eggs.
We enjoyed our stay very much, the staff were very friendly and accommodating. They were helpful with directions to Vienna and where to park and also what other restaurants were available in the local area. The wine in the hotel provided by their own vineyard is exceptionally good, well worth a taste :-) Would definately return.
The location of this hotel would not be good for Vienna sight-seeing, but it was perfect for the night before an early morning flight. I was easily at the airport within 15 minutes. It was clean and comfortable, a good value for the price.
Location. Food & drinks too expensive.No character.
concept - marche restaurant (breakfast)
proximity to the airport, new, clean, great food at the restaurant wish they explain more how the restaurant works
nice rooms hotel,and the fact you a mini market and a burger king res in the same complex is quit convenient 1.No shuttle bus from venna airport and, I was told that the Taxi would not cost more than 12 euro it cost me 28 euro by Taxi,2.I stayed at the forth floor of the hotel ,the room was nice and clean but it had a very bad smell .3 The elevator did not work and i had to bring my bags my self on the stairs,the hotel staff were not friendly at all
Room was excellent! No.
Food was very good, and lots of it Not impressed with the room, a bit on the small side, not really what I'm used to
The hotel look really nice and it's ok. The room was clean, and there is no noise from outside (near the hotel you have a golf playground). Beds are very comfortable, the bathroom is ok. ALso you have in the room a sort of termostat from which you can make hot or cold in your room. This hotel is at 20km from the center of Wien. For us was ok cause we had a car to move, but if you don't have a car I wouldn't recommend it.
Good fresh food in the restaurant. Helpful staff. One of our party left an item behind and when we called two days later it was located straight away and sent on to him.Suitable for stop overs being near the motorway and airport. Fairly basic but having all you need and unusually having a reasonable restaurant which is actually open.
The location nearby the airport. In the room one could permanently feel the smell of king burgers.
I was there for about 5 hours in transit to the airport. Hotel was clean, all facilities were working well and check-in/check-out was simple.
We were looking for a romatic hotel for our anniversary that could also be used as a launch-pad for some cycling trips in the Lake Neusiedl wine region. The staff was welcoming, friendly and helpful. The hotel itself is a converted 1930s public administration/government building that has been well renovated to preserve some of the classic details (stairwell, tiles, iron work) with added modern comforts. The room was well designed, creative and stylish. Restaurant across the street (also owned by the hotel owner) a nice mix between typical Austrian-countryside cuisine, modern touches and creativity. They also own the pizzeria nextdoor. Right down the road is Lake Neusiedl and bikes trails around the lake and out into the wine region. With so much going for the hotel itself, we were surprised that the breakfast was not included in the price and that it was was so basic (rolls, cheese, soft boiled egg...). Not worth the 10 Euros each we paid, especially with Mole West, an excellent breakfast spot right on the lake, 2km away. Skip the breakfast and head to Mole West.
Very roomy, clean and there are no stairs (direct connection to the nice garden). Noise of airplanes (but only outdoor, the room is absolutely sound-proof). Location is convenient for bikers (situated on the bicycle route), but not conveient if you want to spend your evening in the lovely cellars.