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Very Clean .. Great Breakfast Poor Security ... you can access the hotel without passing through reception. You can have breakfast without being a guest in the hotel - you are not asked for your name and room number to confirm you are actually a guest. It is possible to freely use the pool area and sunbeds without being a guest at the hotel ( I witnessed this every day ). Very annoying after paying a lot to stay there
It was a luxe hotel, luxe room, seaview and pool wonderfull, everything very much OK! breakfast was very good and various, but every morning we had to beg for coffee!!why not a coffeemachine (douwe egberts?) or a thermoscan????it was 'the quest for coffee' every morning!
Absolutely stunning hotel, we had a suite with a private pool for a perfect honeymoon. Fantastic and plentiful breakfast in the suite-residents-only restaurant which offers beautiful views of the ocean. Free arrival drinks/cocktails/evening dinner as honeymooners which was very welcome although they forgot the 'flower decoration on arrival'. Excellent air con, huge room with jacuzzi in bathroom. Peaceful & relaxing. 10 minute bus ride (€2.10) or taxi (€10-14) to stunning Rhodes Town. We went bed and breakfast but the sumptuous 5 course dinner menu is only €15 a head; highly reccomended. The hotel also has a virtually private section of beach which is very pleasant whilst the rest of Ixia's beach backs directly onto a busy road. The staff, although polite, were not the quickest. Service at the pool bar/restaurant took ages; up to 15-20 minutes to get drinks, even longer for food. It also took quite some time to get service at the reception too. We also got fed up with noisy cleaners in the morning! There is very little other than a couple of supermarkets and downmarket restaurants/bars in walking distance, even these are situated right on a very busy, noisy road. If you like to venture out of your hotel, get a taxi/bus to Rhodes Town which is absolutely stunning. Ixia itself has suffered very badly with the economic crisis and it's not great. The hotel has a very well stocked bar, but the cocktails are unfortunately badly made and very expensive; €9-10 each.
We stayed for 5 nights in a grand suite with private pool and the room was excellent! spacious,lavish and well designed.The hotels beach was very nice. Definitely not a"couple orieneted hotel".We have never seen so many kids wandering around every single corner of the hotel. Both restaurants lacked in service and quality! Even to find a fork or a cup for coffee you had to wait for 15 minutes! The dresscode in "Alazonia" restaurant was ridicullus after all
Very good hotel. The deluxe room + see view is amazing. Food was good Gym is lack of equipment and old. Wifi is not that good.
Pleasant staff, beautiful view, on the beach, beautiful and spacious common rooms.
a super average hotel and definitely not a five star. 3 at best. only go if you're going with family or kids. Not for couples looking for something romantic or relax. Buffett is below 3 on a scale of 1 to 10. Gym is a 1 (being 1 the lowest). Swimming pool is full of clorine (normal with so many kids) and beach is so so and in the bad side of the island, unless you want to be close to the old town that is worth a 1 day visit only cause it's so commercial due to the amount of cruises bringing one day visitors that the whole town although a wonder in terms of architectures it is ruined looking like a souk. Better go to Symi or Kos
The pool was very nice. The staff were a little rude when we pointed out that the air con was not working. We were told that it was working although the boss told off her staff in Greekthat clients should not be told that there is any issue with the a/c. Unfortunately for her I speak Greek and I pointed out to her in Greek that honesty would have been a better option. She didnt bother apologising.
It was beautiful and a great location for us. nothing
The hotel was gorgeous and the pools and reception were breathtaking. The buffet breakfast and dinner were good also. The staff around the pool areas were very few and we had to go in person to order. The hotel made a mistake with our booking and said that Bookings.com did not provide them with the reservation receipt, we hence had to wait a while before given a room.
The hotel staff was very helpful and friendly. The price was very good considering how nice the room was.
The location is beautiful, right on the seaside. The facilities offered by the hotel and the friedly personel make sure that the guests have a most relaxing holiday. I would also like to stress the high quality of the buffet breakfast and dinner.
The staff is v ery attentive and efficient; the infrastructures of the hotel are superb; the SPA is great.The only remark is for the sofa/bed in the Family Room: is siutable only for kids and is very unconfortable. The sofa bed in the family room.
breakfast was included in the price - food was good; Greek dancers on Sunday night - excellent! Using your room key to keep the power on in the room.
The position of the hotel, the breakfast, politeness of staff and the view The cleanliness of the room, old ferniture, the hotel needs redecoration
Fairly spacious room, great swimming pools with ample sunbeds. restaurant good, too.
Room service personnel was ok Hotel urgently needs refurbushment! Breakfast quality needs update!
very clean, receptionist was very friendly and helpful.Restaurant was very good. Entire atmosphere was very good.
My experience of my visit was excellent in all ways. A special regards to all restaurant stuff including pool staff. No
I stayed at Amathus with a friend. We was looking for a relaxing holiday, with sun, swimming and some luxus. The choice of hotel was excellent for us. Peacefull, not overcrowded, nice swimmingpool's (specially the one at the 11'th floor), and the beach just 50m away. We choosed to hire a bungalow, and that was a good choice. The room was not very luxuary, and we did not have any view over the sea. Still it was nice, clean and we was lucky to get one at 2'nd floor and did not have any "traffic" of other guest outside the balcony. The breakfast was really good, and the staff was lovely and smiling in the breakfast resturant. For dinners and drinks we went to Rhodes town, while espesially drinks was very expensive at the hotel. The staff at the 11'th floor pool resturant was not very nice. Never a smile and problems while we would like a table where we could enjoy the lovely view over the see. Was also a little disapointed over the standard of the bungalow. Had expected moore luxus on a 5 star hotel.
Customer focus, good atmosphere and great facilities. Excellent fitness facilities ... set menu in restaurant, not particularly friendly to children
The beach, the pool area and the fitness area The stuff was not friendly at all. I have recivied not a good room and wanted to change a better one. They havn't solved my problem for five days, but I was staying one week in the hotel and I was asking them at least three times a day!
For business very appropriate wireless system only functions in lobby of hotel. Expansion to rooms necessary
The hotel is very new and modern. nice design. close to the beach. few km from the center of the town. good resturant. We ordered a family room and didn't expect it will be one room with 2 king beds.
view!!! Thank you for giving me this assessment. Provided that you give your price and hotel price, unfortunately, that was different from each other. ultimately agreed to the price you have given. The other problem is; When I made a rezervation from booking.com I used my American Express card.The gentleman who asked me" Do you want to use your American Express or another card" .I said "I want to use different card instead of American express card.Gentleman standing at the front desk told me you can make the card change from the hotel on checking out. To close my account I went to the reception on the evening of 31/08/11. I said I want to give the diffrent card instead od american express. Currently we can not take another card. tomorrow (ie today), they provided an e-mail card, You can send mail what is the situation. But this is a big annoyance for me. I am very busy man at my work.. outside of my work is currently interested in these jobs. A big waste of time for me. This is my complaint. I still want to use another card instead of american express card. But this process must be today. They have to refund all total to my American express card.. I will give the another card number then they will take the total from my card.
Very convenient location for Rhodes town, lovely private beach and hotel pools. Friendly staff, quiet spacious rooms with lovely comfrotable beds. Restaurant choices quite limited and the food on a half board basis was not as good as it could have been on some evenings. For independent travellers more information from the reception staff would have been useful in terms of the hotel facilities, travelling around the island. No complains, a really good hotel and a thoroughly enjoyable holiday.
mono i thea. tipote allo distixos. times, servis,pisina, kai na mathete na kanete freddo.!!! eleos .roti fora se xenodoxio kai ipotithete 'kalo' kai den eixan oute plastiko potiri oute ixeran na kanoun freddo..
Friendly helpful staff. Great pool. Wonderful beds.Excellent breakfast buffet. Great aquagym lesson in morning. Fantastic setting. Very romantic location. Spa needs updating. Beach towels need to be available at pool. Didn't appreciate having to pay 18 euros an hour for tennis court.
Everything was absolutely great. The hotel staff is very kind, helpful when asked, almost transparent when you need privacy; breakfast is wonderful, the sight is amazing, all the facilities are well maintained and working. One of the best hotels I have ever been. Actually, there is nothing that I can blame about this hotel. The only thing, if I have to find one, is the distance from Rhodes. It is not at walking distance, but buses are frequent (15 mins), and take about 10 mins to get into town.
Comfortable and convenient to go to the beach
We recently stayed at this resort and found the facilities and the service were excellent. My son had his 11th birthday and when I asked the poolside restaurant if I could organise a birthday cake for him they were very obliging and provided the cake on the house. They were fantastic and made it a very special occassion. Internet was not free in room.
Excellent facilities with a really high standard of finish. Terrific pool areas. I was there on business and would not normally pay full price for such accommodation. Very few local dishes on the menu (but this is endemic with "international" hotels) so we went out to tavernas. Some issues with service at the breakfast buffet (but seen in the context of a busy business conference).
staff at the reception is excellent this is not a 4 - star hotel
Peaceful location.Nice, quiet rooms. Very good breakfast The hotel was quite far from the Rodos town, where all the action happens.. at the end of the season there was not too much choises in Ialyssos.The hotel consists of Sun Beach One and Sun Beach two. In Sun Beach two the stuff was very nice and helpful, but in Sun Beach Two they were very rude and didn't want to help the customers. Hotel was supposed to have a sauna and jaguzzi, but the very unpleasant, older male receptionist just said that both of them are broken. I asked if anywhere in town is another sauna/spa/hamam; he's answer was "No, I don't know". From the internet I found plenty of choises. How can this man work tourists? The woman in the lobbybat in Sun Beach two was also very rude. Luckily we didn't have to stay in that building.
The beakfast restaurant staff tried to make You feeling that you were welcome even if the variety of the food was poor If You are a frequent traveler and stayed in many four stars hotel, please do not be suggested by the number of stars. The hotel deserves at the highest two! Why? !.No hygienic supplies (shampoo, shower cream) only one set upon the arrival then you should buy if you wish more. Arrogant front desk staff (suspecting you that You change beach towel more often than you are allowed to). Cleaning staff swapping rubbish under the bed. Small areas of the bathroom were not cleaned during our whole stay (two weeks). Problem with big cockroaches, it was impossible to get rid of them.
large pool, Gina in the bar, beach at door step. 16 euro for a tiny safe, lost our reservation even with written confirmation,expensive wi-fi, unrenovated rooms were horrible.
I was impressed with my stay in this hotel. Clean, excellent location, good food and very friendly staff. I will rebook when I visit Rhodes again in June. Highly recommended!!!
good hotel. Was booked in another hotel nearby and was not very satisfied. As my flight was delayed and had to stay in Rhodes for an extra night I decided to give Sun Beach a try and was so glad to do this. Very warm staff and good facilities. internet should be offered for free. Reception area was a bit old fashioned but for the price paid this did not bother me at all. Rooms are renovated.
The room was close to a lovely pool! Our booked room was spacious light and modern. The room we were offered was not. Wow where to start! There isn't much to say about the staff as they were generally unhelpful and rude. Everything seemed to be an inconvienience! After 4.5 hours in the hotel lobby and threatening to unpack my bags in the foyer I was offered a downgrade on the room I payed for (6 weeks earlier) at no extra charge. This was after ringing to confirm our arrival time the day before... Actually we were the lucky one's as I was very pushy and managed acquire a room. Other guests were turned away as the hotel had overbooked for the conference we were attending.. By 6pm there were 30 weary travellers waiting for rooms most were turned away to fend for themselves at their own expense! Professional! 1000 doctors attended no-one will return!
proximity to the beach and quiet surroundings not all amenities worked e.g., room safety deposit box; staff was not very helpful in fixing or addressing issues. tennis courts had to be reserved day in advance despite the fact that no one was using them
The only good thing about the hotel is it's locaiion I ordered excecutive room thrugu booking.com half a year ago and in the hotel we didn't get the room we ordered.No effort was made by hotel staff and insted of upgrading us we got downgraded room.
The pools Brecfast / Cleaning of the rooms / New towels because there were very old
Location Just the hall is pleasant; rooms are dirty and old fashioned. The Executive Wing is really really bad and the breakfast room for the executive room is even worse.
Tho pool is great, food is very good, the conference rooms are OK The seaside rooms are very noise due to heavy traffic
The Hotel Blurb indicated that the hotel offered sauna and fitness center, but upon arrival we discovered that there was a charge for these facilities which are not usually charged at other 5star hotels
Beautiful grounds, good facilities and conveniently placed from airport. Half board being automatically included, meant long and disorgnized queues at dinner, food was mass produced, and entire eating experience was chaotic. It did not do justice to Greek Cuisine! Individual waiters did make an effort to help.
Everything That I did not get a chance to utilize all the facilities offered.
The all inclusive meals and the location were great. The drinks should be a little bit bigger. A 5 ounce glass of beer with half was foam is not worth the trip. We spent most of the time going up and back for drinks. What a huge waste of time. I would still recommend the hotel but with some hesitation in doing so.
very pleasant stay. the staff were all friendly and helpfull and the hotel was ideally located for the airport and day trips out to Rhodes
Italian restaurant, (junior suite) sea view, close to the sea Unengaged staff at times, some facilities advertised on the hotel website not available (suite internet access, sauna, gym), rock beach, airplanes fly over low. Watersports over 1km away. Chinese restaurant has few actual Chinese dishes.
The hotel was fantastic and deserves it's current rating. The location was perfect and the food was excellent. The air conditioning was below standard and the room was very hot at night.
excellent for half board rate, quality food and friendly staff mostly non-Greek speaking staff, mature local travellers are hard to communicate
This is our fourth visit to the hotel and that speaks for itself. Previously we went on a package tour, but the hotel did not feature this year so we booked separately. The beach setting is excellent with winsurfing facilities. The gardens/grounds are lovely. An excellent location if your looking for a quiet break.
beach the staff in the reception was not cordial. Tax to seat, to swimming. in spite of my booking.com number reservation the guy at the reception was very rude, I was ready to go back to airport.
The room and the view was very good. Cleaning was exellent. The food.
The best thing was Ramzy and Mido the entertainers. The only thing that kept me sane! Very few English. Very limited entretainment, Ramsey and Mido great but the two girls were just boring!!!!
Nice room for money. Nearby kite surf station. Lobby / relaxing area very moldy. Nobody used it. Awful music at the pool during dinner.
The staff were friendly and helpful. The room was clean and we had a beautiful pool and ocean view. The hotel was a bit dated. The bathroom was small and dark and the lighting poor. The shower head needed replacing. The food was just OK and the same things seemed to be served every other night.
Very kind staff and confortable room. It is possible to reach the nerby congress hotels in about 15-20 minutes on foot.
close to everything, still in reasonably quite place
Staff very friendly, huge rooms, beatiful bathroom, 15% discount in the restaurant at the ground floor (very nice), free wireless in the hall, 15 min bus from rhodes center (1 hour of beautiful walk on the sea) Unfortunately we had a room with sight on a building in construction :-( , but who cares...
very nice room. Big and full equipped. small swimming pool. no Internet in the room.
Very nice and helpful staffs. Will go out of their way to accomodate your needs.
almost everything (Ixia itself is not so nice)
the staff very helpfull, the good restaurant near and the apartaments very good and finally, the nearest with the capital nothing
Everything correct. Clean, cheap and nice staff.
I liked the attentive and caring attitude of the staff - very much enjoyed it, compared to the previous hotel I stayed in while in Rhodes. The wireless in the room was relatively weak. Rhodes has a lot of power blackouts (not the hotel fault, but still). Black pepper and cleaning soap for kitchenware in the kitchenette would've been a nice addition.
location, friendly helpful staff