Location and breakfast
It doesn´t have a mini refrigerator and a telefone inside the room.
Excellent facilities and tastefully decorated lobby and lounge common areas. Very helpful and pleasant staff. Location was excellent for the castle and a short walk to the shopping areas.
No major issues but the stairs to the second floor annex are narrow and steep. Only an issue when carry large luggage pieces.
Very comfortable hotel, with friendly staff. A really lovely place to stay and in a good location for all the amenities of the town.
A little bit quiet in the lounge areas. Could have had a better stocked bar and a little background music to create an atmosphere, as it's a beautiful but underused area.
The main part of the hotel is a beautiful old building.Staff were attentive .
Our rooms were in a modern annex across the street - not so nice !
Small room and bathroom but nice and clean.
Enjoyed the laid back atmosphere and friendly staff. The lounge was very pleasant, and they were playing Christmas music. Breakfast was varied in content and plentiful, and delicious.
There was no elevator and three floors of rooms.
Charming buildings. Fine breakfast included. Easy free parking at least when hotel is not busy.
Close proximity to town centre. Friendly, helpfull staff and a comfortable bed.
I liked the ambiance of the hotel. It was like an inn or bed and breakfast instead of a hotel. It had lots of pictures and antiques throughout the hotel which gave it the feeling of being in someone's home.
The staff could be rather inconsiderate. loud music on the patio area.
The friendly atmosphere.
It was a bit chilly in the breakfast-room