An excellent stay
4 stars
Mermaid Hotel & Club
Photos of Mermaid Hotel & Club
Overview
Beachfront, with 2 outdoor pools Spend the day catching some rays at the beach, relaxing by one of Mermaid Hotel & Club's 2 outdoor swimming pools, or pampering yourself at the full-service spa. Mermaid Hotel & Club offers 81 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers. This Wadduwa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested. 2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at Mermaid Hotel & Club
- Outdoor pool
- Beachfront
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Basics
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
General
- Garden view
- Hardwood or parquet floors
- Lockers
- Pool view
- Storage available
- Beachfront
- Sea view
- Seating area
- Slippers
- Sofa
- Telephone
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet paper
- Toothbrush
- Walk-in shower
Dining
- Electric kettle
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Tea/coffee maker
- Kettle
- Coffee machine
Pool and spa
- Spa
- Outdoor pool
- Pool towels
- Pool with a view
- Spa and wellness center
- Massage
- Sauna
Accessibility and suitability
- Designated smoking area
- Private entrance
- Non-smoking rooms available
- Increased accessibility
- Upper floors accessible by stairs
Outdoor
- Outdoor furniture
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Drying rack for clothing
Family friendly
- Cribs available
- Kids meals
- Kids' outdoor play equipment
- Pool cover
- Playground
Things to do
- Gift shop
- Board games/puzzles
- Game room
- Pool table
Parking and transportation
- Free parking
- Private parking
- Airport shuttle
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Fitness
- Fitness center
- Squash
Health and safety
- Daily housekeeping
Reviews of Mermaid Hotel & Club
7.7
Good
557 verified ratings
Wonderful
251
Very good
101
Good
87
Okay
41
Fair
31
Mediocre
17
Poor
29
Summary of reviews
Guests say
Guests overwhelmingly criticized the hotel for its poor cleanliness and service, with reports of moldy rooms, unhelpful staff, and theft of personal items. However, some guests appreciated the location and the friendly staff at certain areas like the restaurant and pool bar. Overall, the hotel seems to need significant improvements in maintenance and service quality.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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7.7 out of 10
320 reviews
8 out of 10
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
The hotel offers a variety of amenities, including a fitness center, outdoor pool, spa, and water sport facilities. Guests can also enjoy the game room, evening entertainment, and cooking classes.
What can guests expect from the hotel's dining options?
The hotel provides a range of dining options, including a restaurant, bar/lounge, and snack bar. Guests can also request special diet menus and have food delivered to their accommodation.
When is the best time to visit the hotel?
The high season at the hotel is in January, offering an ideal time to experience the property's prime location, close to the beach and with access to a variety of activities and amenities.
What are guests saying about the cleanliness of the hotel?
Guests have praised the hotel for being extremely clean, with spacious rooms, sea views, and a bathtub by the window. However, some guests have mentioned limited bathroom amenities and maintenance issues.
Is parking available at the hotel?
Yes, the hotel offers free parking within gated boundaries, providing secured parking inside the property for added convenience and peace of mind during your stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Sea View Room
Clean, sea view rooms are limited, so consider booking one in advance for a more enjoyable stay.
Check for Express Check-in
Some guests mentioned that the check-in process was not efficient, so inquire about express check-in options to save time.
Be Mindful of Beach Conditions
The beach has high waves, making it dangerous for swimming, so exercise caution when planning beach activities.
Bring Toiletries
Some guests found the provided toiletries to be limited, so consider bringing your own to ensure a comfortable stay.
Consider All-Inclusive Packages
The hotel caters more to all-inclusive package guests, so if you prefer half-board, be mindful of additional charges for drinks and snacks.
Be Aware of Room Maintenance
Some guests encountered maintenance issues such as non-functional amenities, so ensure that your room is in good condition upon check-in.
Request a Room with Balcony
Rooms with balconies offer a relaxing space with sea views, providing an ideal spot to unwind and enjoy the surroundings.
Inquire About Kids' Pool
If traveling with children, check if the hotel has a dedicated pool for kids, as some guests found this amenity lacking.
Consider Bringing Water
Guests reported issues with water availability, so consider bringing your own bottled water to avoid inconvenience.
Be Cautious of Scams
Some guests encountered individuals attempting to scam them near the hotel, so remain vigilant when exploring the surrounding area.
Location
Mahawaskaduwa, Wadduwa
What's nearby
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Mermaid Hotel & Club
Low season | April |
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High season | September |
Average price (weeknight) | $165 |
Average price (weekend night) | $99 |
When to book a room at Mermaid Hotel & Club
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Mermaid Hotel & Club
FAQs when booking at Mermaid Hotel & Club
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Value for money | 7.6 |
|---|---|
Distance to city center | 1.3 mi |
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