Pros (+) The attention of the staff was unparalleled. I look forward to visiting this hotel again.
4 stars
2000 Hotel Downtown Kigali
Photos of 2000 Hotel Downtown Kigali
Overview
Family-friendly hotel with free breakfast connected to a shopping center in Kigali This hotel features a restaurant, a fitness center, and a bar/lounge. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a snack bar/deli, a business center, and concierge services. 2000 HOTEL Downtown Kigali offers 105 accommodations with minibars and safes. Accommodations offer separate dining areas and include dining tables. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets. This Kigali hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested. Recreational amenities at the hotel include a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for 2000 Hotel Downtown Kigali
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at 2000 Hotel Downtown Kigali
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Free parking
- Business center
Dining
- Electric kettle
- Grocery deliveries
- Packed lunches
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Dining room
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Dining area
- Dining table
Basics
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
General
- Family rooms
- Hardwood or parquet floors
- Landmark view
- Lockers
- Mountain view
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Telephone
- Tile/marble floor
- City view
Accessibility and suitability
- Entire unit wheelchair accessible
- No smoking
- Designated smoking area
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Toilet with grab rails
- Upper floors accessible by elevator
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Complimentary breakfast
- Playground
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service
- Private parking
- Valet parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Things to do
- Gift shop
- Game room
- Evening entertainment
- Hiking
Outdoor
- Garden
- Terrace/Patio
- Grill
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Spa
- Spa
- Massage
Fitness
- Fitness center
Reviews of 2000 Hotel Downtown Kigali
8.2
Very good
2171 verified ratings
Wonderful
1005
Very good
504
Good
342
Okay
121
Fair
112
Mediocre
40
Poor
47
Summary of reviews
Guests say
Guests appreciated the hotel's excellent location and the exceptional service provided by the staff. Many reviews highlighted the cleanliness of the rooms and the spaciousness of certain accommodations. However, some guests experienced issues with noise levels and found the value for price lacking in certain aspects.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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8.2 out of 10
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8.6 out of 10
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All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's restaurant?
The hotel's restaurant offers a fusion Chinese cuisine, with a variety of choices and excellent breakfast options. Guests have also mentioned the large servings and delicious food, making it a highlight of their stay.
Is the hotel's location convenient for exploring the city?
The hotel is centrally located in the city center, making it easy to access various spots and get around using motorbike taxis. However, some guests have noted that the area can be noisy due to the nearby market and client behavior.
What are the standout features of the hotel's staff and service?
The hotel's staff are known for being very friendly, helpful, and professional. Guests have specifically mentioned staff members who provided exceptional customer care, assistance at the concierge, and a fantastic airport pickup and drop-off service.
How would you describe the hotel's room amenities and cleanliness?
The hotel offers spacious, clean rooms with comfortable beds and a variety of necessary items. Guests have also appreciated the large, luxurious bedrooms and the excellent cleanliness, although some have mentioned issues with soundproofing and occasional cigarette smoke in non-smoking rooms.
What can I expect from the hotel's breakfast and dining options?
The hotel provides a good breakfast with diverse options, a nice ambiance, and courteous staff. However, some guests have mentioned that noise from nearby trading areas can be discomforting, and others have noted that there could be more food selection.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned the pleasant city views from the rooms, providing a serene atmosphere. Consider requesting a room with a city view for a peaceful stay.
Consider the Central Location
The hotel's downtown location offers easy access to various eateries, shopping, and attractions. Embrace the convenience of being in the heart of the city.
Be Mindful of Noise Levels
Some guests noted that the hotel's central location can lead to noise from nearby markets and stalls. Light sleepers may want to prepare for potential noise disturbances.
Take Advantage of the Free Airport Shuttle
Guests appreciated the complimentary airport shuttle service, providing a convenient and cost-effective transportation option.
Check Room Amenities
While some guests praised the spacious and comfortable rooms, others experienced issues such as power outages and water shortages. It may be beneficial to confirm the availability of essential amenities during your stay.
Explore Nearby Attractions
The hotel's proximity to attractions like the Kigali Genocide Memorial Centre and Old Parliament makes it an ideal base for exploring the city's landmarks.
Engage with the Friendly Staff
Numerous guests highlighted the helpful and friendly nature of the hotel staff, particularly mentioning individuals like Bella, Mohamed, and Keza. Don't hesitate to seek assistance or recommendations from the accommodating team.
Enjoy the Breakfast Variety
Many guests commended the delicious and diverse breakfast options, providing a satisfying start to the day. Take advantage of the breakfast offerings to fuel up for your activities.
Consider Room Selection for Quietness
While some guests enjoyed a quiet and peaceful stay, others encountered noise disturbances. Consider requesting a room on a higher floor for a more tranquil experience.
Appreciate the Spacious Rooms
Guests appreciated the generous room sizes, providing ample space and comfort. Prepare to relax in well-appointed and roomy accommodations.
Location
Kn82 St/1, Near Kigali City Tower, Kigali
What's nearby
- Kigali Genocide Memorial Centre0.9 mi
- Old Parliament2.8 mi
- Stade Amahoro3.9 mi
- Akagera National Park41.9 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about 2000 Hotel Downtown Kigali
Low season | September |
|---|---|
High season | June |
Average price (weeknight) | $85 |
Average price (weekend night) | $82 |
When to book a room at 2000 Hotel Downtown Kigali
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in KigaliGood to know
Value for money | 8.4 |
|---|---|
Distance to city center | 2.3 mi |
Nearest Airport | Kigali Intl |
Distance to airport | 5.4 mi |
Everything you need to know for your stay in Kigali
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