Step Town
Photos of Step Town
Overview
Amenities at Step Town
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Basics
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Free Wi-Fi
- Linens
- Towels
- Adapter
- Body soap
- Towels/sheets (extra fee)
- Trash cans
Dining
- Wine glasses
- Grocery deliveries
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Shared kitchen
- Snack bar
- Refrigerator
General
- Family rooms
- Interconnected room(s) available
- Lockers
- Storage available
- Quiet street view
- Seating area
- Slippers
- Sofa
- Telephone
- Tile/marble floor
Accessibility and suitability
- Entire unit wheelchair accessible
- Lowered sink
- Non-feather pillow
- Designated smoking area
- Private entrance
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
Bathroom
- Hairdryer
- Private bathroom
- Raised toilet
- Shower
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Things to do
- Bicycle rental
- Board games/puzzles
- Golf
- Cycling
- Beauty salon
- Horse riding
- Bowling
- Pool table
- Hiking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- Shared lounge/TV area
- CD player
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
- Drying rack for clothing
Bedroom
- Extra-long beds (> 2 meters)
- Feather pillow
- Fold-up bed
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Complimentary breakfast
- Playground
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Outdoor
- Garden
- Terrace/Patio
- Grill
- Balcony
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Aerobics
- Fitness center
Reviews of Step Town
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel offers a variety of dining options including a restaurant, bar/lounge, and the option to have food delivered to your accommodation. Guests have praised the delicious and affordable meals, with a good selection on the menu.
What are the hotel's unique amenities?
The hotel provides unique amenities such as mosquito nets, screens on windows, and a private terrace with beautiful views over a valley. Additionally, the hotel offers a fitness center, massage services, and a shared kitchen.
How is the hotel's customer service?
Guests have consistently praised the hotel's staff for being very friendly, welcoming, and accommodating. The staff has been described as helpful, professional, and going out of their way to assist guests with their needs.
What practical services does the hotel offer?
The hotel offers practical services such as laundry facilities, ironing service, and a business center. Additionally, guests have access to an airport shuttle service and private parking.
What is the best time to visit the hotel?
The hotel is recommended for a comfortable stay in Kigali, especially during the high season in February. The area is described as quiet, safe, and offering nice views over the city.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the city or valley comes highly recommended.
Consider Transportation Options
While the hotel is in a central location, some guests noted that the road leading to the hotel is in poor condition. It may be helpful to arrange transportation in advance or be prepared for this aspect of the journey.
Enjoy the Onsite Restaurant
Guests praised the hotel's restaurant for its delicious and reasonably priced meals. Consider dining at the hotel for a convenient and enjoyable culinary experience.
Take Advantage of the Terrace
The hotel features a wonderful terrace with scenic views, where guests can relax, work, and enjoy meals. It's a highly recommended spot for unwinding and taking in the surroundings.
Check for Room Amenities
Some guests mentioned that the rooms are equipped with basic facilities and classic decor. It's advisable to review the room amenities and consider personal preferences for a comfortable stay.
Plan for Nearby Attractions
The hotel's proximity to the Kigali Genocide Memorial Centre makes it convenient for visitors interested in exploring this significant historical site. Consider planning a visit during the stay.
Engage with the Friendly Staff
Numerous guests highlighted the exceptional friendliness and helpfulness of the hotel staff. Take advantage of their assistance and local knowledge to enhance the overall experience.
Be Mindful of Seasonal Factors
If planning a visit, consider the high and low seasons to make the most of the trip. February is noted as the high season, while May is considered the low season.
Utilize the Laundry Service
Guests appreciated the availability of a laundry service. This can be particularly convenient for travelers looking to refresh their clothing during their stay.
Consider Room Selection
Some guests recommended requesting a balcony room for a more enjoyable and comfortable experience.
Location
What's nearby
- Kigali Genocide Memorial Centre0.7 mi
- Old Parliament2.5 mi
- Stade Amahoro3.5 mi
- Akagera National Park41.5 mi
Policies
Check-in/Check-out | Check in anytime after 11:30 AM, check out anytime before 10:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Step Town
Low season | May |
|---|---|
High season | August |
Average price (weeknight) | $52 |
Average price (weekend night) | $52 |
When to book a room at Step Town
KAYAK's top tips for your stay at Step Town
FAQs when booking at Step Town
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in KigaliMost recommended
See most recommended stays in KigaliGood to know
Value for money | 8.8 |
|---|---|
Distance to city center | 1.9 mi |
Nearest Airport | Kigali Intl |
Distance to airport | 5.1 mi |