Onomo Hotel Kigali

The hotel is new, well decorated, and modern, with a beautiful view and amazing patio. The staff is friendly and helpful, always willing to help with a bright smile. The hotel offers great value for money and exceptional service, with a breakfast way beyond a 5-star experience.

The hotel is suitable for business travelers, offering a business center, meeting/banquet facilities, and a convenient location. The staff is friendly, professional, and ensures guests' comfort.

The breakfast is fantastic, with a full English breakfast and a great variety of options. The dinner and breakfast buffets are delicious, with a huge variety of options. However, some guests have mentioned that the food service can be slow and inconsistent.

The hotel is clean, tidy, and neatly decorated, with very spacious and spotless rooms. The staff is attentive and ensures that guests are comfortable. However, some guests have mentioned issues with the cleanliness of towels and inconsistent room cleaning.

The high season is in November, offering a great opportunity to experience the hotel's beautiful view and amazing patio. The hotel provides a serene and safe environment, with exceptional service and a great breakfast buffet.

Several guests praised the beautiful views from the hotel, especially from higher floors. Consider requesting a room with a view to enhance your stay.

The hotel is conveniently located near attractions such as the Kigali Genocide Memorial Centre and Old Parliament. Take advantage of the hotel's proximity to these sites for a meaningful cultural experience.

Some guests mentioned that the rooms were small and lacked certain amenities like a fridge. When booking, consider your space and amenity needs to ensure a comfortable stay.

Numerous guests highlighted the helpful and friendly nature of the hotel staff. Don't hesitate to engage with them for assistance, recommendations, or any special requests during your stay.

Guests appreciated the hotel's pool and terrace area for relaxation and enjoying the view. Take time to unwind in these areas for a pleasant experience.

While some guests praised the breakfast, others noted a lack of variety after a few days. If staying for an extended period, consider exploring alternative breakfast options in the area.

Some guests mentioned charges for early check-in. If you have specific arrival time requirements, it may be beneficial to inquire about early check-in policies in advance.

While the hotel offers an airport shuttle, some guests found the price of transportation from the hotel taxis to be high. Consider exploring alternative transportation options for cost-effectiveness.

If you require business services, the hotel offers a business center. Take advantage of this amenity for any work-related needs during your stay.

If you encounter any issues with your room, such as maintenance or amenities, don't hesitate to bring it to the attention of the staff. They are generally responsive and willing to address concerns promptly.