Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.6 "Terrific location."
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9.5 "Excellent value."
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7.3 "Good amenities."7.3 "73% thought the
building was wonderful ." -
6.8 "Service is ok."
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3.7 "Rooms are not good."2.5 "75% didn't like the
uncomfortable beds ." 1.0 "90% thought they werepoorly maintained ." 0.7 "93%complained about the bathroom ." -
2.9 "Quite uncomfortable."2.5 "75% didn't like the
uncomfortable beds ." 3.1 "69% thought it wastoo noisy ." -
1.4 "Awful breakfast."
Overall Rating
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9.6 "Terrific location."
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9.4 "Excellent value."
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7.3 "Good amenities."7.3 "73% thought the
building was wonderful ." -
6.8 "Service is ok."
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4.0 "Rooms are not good."3.1 "69% didn't like the
uncomfortable beds ." -
3.5 "Not very comfortable."3.1 "69% didn't like the
uncomfortable beds ." -
1.0 "Awful breakfast."
Overall Rating
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3.3 "Rooms are not good."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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1.0review from
The room was not cleaned and no clean linens left for the 2nd night. I have never had this happen in any hotel I have stayed at. Also, the door would not shut unless you used the dead bolt. NOT GOOD!!
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4.0review from
Friendly staff and location to the casino is great. Comes with shuttle service 24/7. Bed linens were clean but very thin and you could see through them. Obviously very worn. Cheap place to stay if you do not have a comp from the casino for a room. Stayed at this hotel a few times years ago and am sad to say that the cleanliness and condition has gone down. Used to be a nice quaint little hotel. Horrible mold in the air conditioning unit and spiderwebs all over. Needs a good general cleaning.
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8.0review from
I LIKE THE PARKING AREA AND THE LOCATION THE DOOR DID NOT HAVE A SAFETY LATCH.
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5.0review from
Location Peeling, moldy wall area around shower. Room was clean otherwise.
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10.0review from
This guest did not leave comments about this hotel.
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8.0review from
This guest did not leave comments about this hotel.
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3.0review from
This guest did not leave comments about this hotel.
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5.0review from
Close to casino and people have to enter the hotel to access rooms. Very old hotel.
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4.0review from
Proximity to the casino. Needs to be updated. Bath tub was old and very worn out.
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6.0review from
location when we went for our free breakfast in the morning. They had nothing available other than juice. Disappointed
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1.0review from
The only thing good about this hotel was it was close to the casino False advertising. No breakfast. The waffle maker and everything had a out of order sign. I was told by a staff member if we were hungry to go to the waffle house down the street
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5.0review from
Very close to (next door almost) Casino Coushatta Not secure enough anyone could enter the hotel and there was no elevator.
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8.0review from
Location and price
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5.0review from
Very close to the casino! Manager does not allow late check outs....and the hotel reeked of cigarette smoke.
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4.0review from
CLOSE TO WHERE WE WANTED TO BE WASN'T AS CLEAN AS SHOULD BE. SINK NOT IN BATHROOM WHERE IT SHOULD BE. BATH/SHOWER WAS VERY SLICK WHEN TAKING A SHOWER. A LAWSUIT WAITING TO HAPPEN. NO HAND BAR IN THE SHOWER TO HANG ON TO. STOOL LID NEEDED TO TO CHANGED OUT A YEAR AGO. IT WAS IN BAD SHAP
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3.0review from
Location it's within walking distance The staff was very rude. They charged for ice. The sink water had a smell to it
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1.0review from
Email confirmation said noon checkout but they were knocking on the door at 11 telling us to get out!!!
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10.0review from
the staff and the room was clean and smells good
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1.0review from
Close to casios! Rude staff! Ridiculously rude!
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6.0review from
location staff was rude
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5.0review from
Closeness to casino Very old, very dated..
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7.0review from
Close to the Casino and had shuttle pickup. It is a little old and outdated but it is a good deal for the price.
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8.0review from
The staff was great. The food was ok A hole in the bath tub, and you can tell they painted and over spray and drops on the floor. I still don't know how to login to there Internet, I didn't ask anyone how to. I think it should be in the room on how to. Just my thought on that.
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7.0review from
It was close to casino and they let me check in early plenty parking in room coffee cold ac good price. Hotel person at check in did not make me feel welcome.Somewhat rude.
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8.0review from
The closeness to the coushatta casino. 1mi down the street. plus they had shuttle service to and from the casino. We were looking for a descent room at a fair price and that was what we got. I saw no problem with staff or room. the breakfast had not much to be desired but, we were'nt there for the food.
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5.0review from
Excellent location... staff was nice. the bath tub is very dangerous... it is very slippery...
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2.0review from
I loved that it was 1/2 mile from casino and that they had vacant rooms on a very busy weekend, The staff was not friendly at all!
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9.0review from
Really enjoyed our stay at the Blackjack. Everything was very clean and neat. Rooms were very nice and everything worked as it should! I plan on staying here again on our next trip to Kinder. Location is great also. It is very close to casino.
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1.0review from
Terrible service and staff. The attendant was very rude. Never going there again!
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6.0review from
when we arrived the room reservation HAD NOT been made. the motel need a lot of work and updating
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8.0review from
the room was neat and clean. I can't complain about that place. my reservation was handled in five minutes. There also was an ice machine.
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4.0review from
Check-in was fast. Instead of two queen beds, there was one king. The room smelled damp. Some difficulty adjusting the A/C - no markings on the controls. Housekeeping does not understand the ''Do Not Disturb'' sign. In general, just appears run down - paint worn down to bare wood, caulk missing from sink, etc. Not even an alarm clock is provided. BUT - it is an inexpensive room, and that was the goal. On the next trip, will probably spend a little more elsewhere for a better room.
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2.0review from
I did not make the reseveration but things were not right from the start. We booked and paid for in advance 2 rooms. When we arived they said they only had 1 room. But when they saw they had billed for 2 they gaves us 2 rooms. This place was dark and dirty. I saw roaches running around the bed make noises like it was old. There was not even a coke machine. I have stayed in Cheaper hotel motel 6's that were better than this place. Will never stay again. I could go on but why. Don't Stay Here.
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2.0review from
We booked and paid for our room days in advance and had confirmation. When we arrived for check-in were told there was no rooms available and that Agency we used made the mistake of not telling us.Which we do not believe for ONE second.Reason being it was a Holiday weekend and they were charging 50% more for the rooms which wasn't worth the first rate. The person in front of me paid this price and I was told that it was the last room they had. The looby wasn't that clean so we knew the rooms couldn't be any better. We were HAPPY in the end because we went to a name Brand Hotel and recieved a good clean room and very good service.Thanks Black Jack Inn. We will never use another No Known Name hotel or motel again.
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2.0review from
We booked this room for 2 nights but had to leave after the first because it was horrible. The beds are sooo nasty & i think they use the same sheets over & over again w/o washing them. After this hotel we went to the Scottish inn which was a bit further from the caisno.. it was a WAY better experiance.. the rooms were soo much cleaner and the price was just right! i would recommend scottish inn but not Black jack inn..
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4.0review from
Even though it was a last minute vacation, the service should have been so much better. Check out was between 11:00 - noon and they started banging on the door at 11:15 to tell us to leave. Once we started to get ready and pack they banged and called 10 times before noon. So many people were appalled on their behavior. It was uncalled for. Will not stay there again. WE will stay in a name brand hotel next time. Toilet was filthy. Received 2 towels only. Blankets were so unclean. Musty smelling.
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4.0review from
The lobby, hallways and our room had a disgusting odor. There was very little in the was of amenities and hardly any towels, the linens did not appear to be very fresh. The hallways and corner areas were dark and filthy. The area around the soda and ice machines were beyond filthy. I would not stay at this motel again if they only charged me $*. instead of $*.!
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8.0review from
I LIKE THE PARKING AREA AND THE LOCATION THE DOOR DID NOT HAVE A SAFETY LATCH.
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10.0review from
This guest did not leave comments about this hotel.
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8.0review from
This guest did not leave comments about this hotel.
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8.0review from
Location and price
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10.0review from
the staff and the room was clean and smells good
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8.0review from
The staff was great. The food was ok A hole in the bath tub, and you can tell they painted and over spray and drops on the floor. I still don't know how to login to there Internet, I didn't ask anyone how to. I think it should be in the room on how to. Just my thought on that.
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8.0review from
The closeness to the coushatta casino. 1mi down the street. plus they had shuttle service to and from the casino. We were looking for a descent room at a fair price and that was what we got. I saw no problem with staff or room. the breakfast had not much to be desired but, we were'nt there for the food.
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9.0review from
Really enjoyed our stay at the Blackjack. Everything was very clean and neat. Rooms were very nice and everything worked as it should! I plan on staying here again on our next trip to Kinder. Location is great also. It is very close to casino.
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8.0review from
the room was neat and clean. I can't complain about that place. my reservation was handled in five minutes. There also was an ice machine.
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7.0review from
Close to the Casino and had shuttle pickup. It is a little old and outdated but it is a good deal for the price.
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7.0review from
It was close to casino and they let me check in early plenty parking in room coffee cold ac good price. Hotel person at check in did not make me feel welcome.Somewhat rude.
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1.0review from
The room was not cleaned and no clean linens left for the 2nd night. I have never had this happen in any hotel I have stayed at. Also, the door would not shut unless you used the dead bolt. NOT GOOD!!
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4.0review from
Friendly staff and location to the casino is great. Comes with shuttle service 24/7. Bed linens were clean but very thin and you could see through them. Obviously very worn. Cheap place to stay if you do not have a comp from the casino for a room. Stayed at this hotel a few times years ago and am sad to say that the cleanliness and condition has gone down. Used to be a nice quaint little hotel. Horrible mold in the air conditioning unit and spiderwebs all over. Needs a good general cleaning.
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5.0review from
Location Peeling, moldy wall area around shower. Room was clean otherwise.
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3.0review from
This guest did not leave comments about this hotel.
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5.0review from
Close to casino and people have to enter the hotel to access rooms. Very old hotel.
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4.0review from
Proximity to the casino. Needs to be updated. Bath tub was old and very worn out.
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6.0review from
location when we went for our free breakfast in the morning. They had nothing available other than juice. Disappointed
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1.0review from
The only thing good about this hotel was it was close to the casino False advertising. No breakfast. The waffle maker and everything had a out of order sign. I was told by a staff member if we were hungry to go to the waffle house down the street
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5.0review from
Very close to (next door almost) Casino Coushatta Not secure enough anyone could enter the hotel and there was no elevator.
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5.0review from
Very close to the casino! Manager does not allow late check outs....and the hotel reeked of cigarette smoke.
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4.0review from
CLOSE TO WHERE WE WANTED TO BE WASN'T AS CLEAN AS SHOULD BE. SINK NOT IN BATHROOM WHERE IT SHOULD BE. BATH/SHOWER WAS VERY SLICK WHEN TAKING A SHOWER. A LAWSUIT WAITING TO HAPPEN. NO HAND BAR IN THE SHOWER TO HANG ON TO. STOOL LID NEEDED TO TO CHANGED OUT A YEAR AGO. IT WAS IN BAD SHAP
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3.0review from
Location it's within walking distance The staff was very rude. They charged for ice. The sink water had a smell to it
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1.0review from
Email confirmation said noon checkout but they were knocking on the door at 11 telling us to get out!!!
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1.0review from
Close to casios! Rude staff! Ridiculously rude!
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6.0review from
location staff was rude
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5.0review from
Closeness to casino Very old, very dated..
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5.0review from
Excellent location... staff was nice. the bath tub is very dangerous... it is very slippery...
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2.0review from
I loved that it was 1/2 mile from casino and that they had vacant rooms on a very busy weekend, The staff was not friendly at all!
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1.0review from
Terrible service and staff. The attendant was very rude. Never going there again!
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6.0review from
when we arrived the room reservation HAD NOT been made. the motel need a lot of work and updating
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4.0review from
Check-in was fast. Instead of two queen beds, there was one king. The room smelled damp. Some difficulty adjusting the A/C - no markings on the controls. Housekeeping does not understand the ''Do Not Disturb'' sign. In general, just appears run down - paint worn down to bare wood, caulk missing from sink, etc. Not even an alarm clock is provided. BUT - it is an inexpensive room, and that was the goal. On the next trip, will probably spend a little more elsewhere for a better room.
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2.0review from
I did not make the reseveration but things were not right from the start. We booked and paid for in advance 2 rooms. When we arived they said they only had 1 room. But when they saw they had billed for 2 they gaves us 2 rooms. This place was dark and dirty. I saw roaches running around the bed make noises like it was old. There was not even a coke machine. I have stayed in Cheaper hotel motel 6's that were better than this place. Will never stay again. I could go on but why. Don't Stay Here.
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2.0review from
We booked and paid for our room days in advance and had confirmation. When we arrived for check-in were told there was no rooms available and that Agency we used made the mistake of not telling us.Which we do not believe for ONE second.Reason being it was a Holiday weekend and they were charging 50% more for the rooms which wasn't worth the first rate. The person in front of me paid this price and I was told that it was the last room they had. The looby wasn't that clean so we knew the rooms couldn't be any better. We were HAPPY in the end because we went to a name Brand Hotel and recieved a good clean room and very good service.Thanks Black Jack Inn. We will never use another No Known Name hotel or motel again.
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2.0review from
We booked this room for 2 nights but had to leave after the first because it was horrible. The beds are sooo nasty & i think they use the same sheets over & over again w/o washing them. After this hotel we went to the Scottish inn which was a bit further from the caisno.. it was a WAY better experiance.. the rooms were soo much cleaner and the price was just right! i would recommend scottish inn but not Black jack inn..
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4.0review from
Even though it was a last minute vacation, the service should have been so much better. Check out was between 11:00 - noon and they started banging on the door at 11:15 to tell us to leave. Once we started to get ready and pack they banged and called 10 times before noon. So many people were appalled on their behavior. It was uncalled for. Will not stay there again. WE will stay in a name brand hotel next time. Toilet was filthy. Received 2 towels only. Blankets were so unclean. Musty smelling.
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4.0review from
The lobby, hallways and our room had a disgusting odor. There was very little in the was of amenities and hardly any towels, the linens did not appear to be very fresh. The hallways and corner areas were dark and filthy. The area around the soda and ice machines were beyond filthy. I would not stay at this motel again if they only charged me $*. instead of $*.!
