Overview

Holiday Inn Express & Suites Knoxville West - Papermill DR
Best Breakfast

6324 Papermill Drive, Knoxville, TN 37919, United States
+1 800 467 1538

$120+

Overall guest ratings

9.0/10 Excellent
Based on 257 reviews

Review highlights

  • 9.6
  • 9.5
  • 9.1
  • 2.5

Good to know

  • Clean hotel facilities
  • Good accessibility by car
  • Friendly service

Nearby

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    About

    The newest addition to the Heart of Knoxville, is the Holiday Inn Express Hotel & Suites Knoxville West at Papermill! We are conveniently located to I-75/ I-40 at Exit 383, just a short drive to Downtown Knoxville, the University of Tennessee campus, Knoxville Convention Center, West Town Mall and Turkey Creek Shopping. With our World Class Service and many Knoxville Businesses, Restaurants, Shopping and Attractions minutes from our front door, you'll discover why our guests have selected us as their Preferred Hotel in Knoxville! This state-of-the-art Hotel features special in room amenities such as free high speed Internet access , Microwave and Refrigerator, 47 Flat Panel HDTV and Free Local Calls. Whether you are staying with us for Business or Pleasure, take time to relax and enjoy our indoor heated swimming pool , business center, wireless Internet access in all public areas and fitness center. Points of Interest Companies: Pilot Corp, Flying J, Team Health & Bush Bros Universities: University of Tennessee, Pellissippi State & Knoxville College Hospitals: UT Medical, Fort Sanders, Parkwest & Mercy Health Partners Local Attractions: West Town Mall, Thompson-Boling Arena, Neyland Stadium, Knoxville Civic Coliseum, Regal Cinemas, Knoxville Zoo, Women's Basketball Hall of Fame, Three Rivers Rambler, Bijou Theatre, Tennessee Theater, Ijams Nature Center & Zuma Fun Center.

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    InterContinental

    Amenities

    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Indoor pool
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Concierge service
    • Cribs available
    • Laundry facilities
    • Laundry service
    • No smoking
    • Free Internet
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    Reviews

    Guest reviews

    Overall Rating

    9.0 Excellent
    Based on 257 reviews
    • 9.6 "Excellent breakfast."
    • 9.5 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.3 "93% said the reception staff was great."
    • 9.1 "Awesome vibe."
      10.0 "100% thought, the hotel was modern."
    • 8.9 "Generally very clean."
      9.3 "93% said rooms were clean."
      8.0 "80% thought it was clean."
    • 8.6 "Location is great."
      9.4 "Easily accessible by car, said 94%."
    • 2.5 "Disappointing internet connection."
      3.0 "70% said the wifi quality was bad."
    • 1.7 "Horrible pool."
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    Overall Rating

    8.5 Excellent
    Based on 136 reviews
    • 9.6 "Excellent breakfast."
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 8.7 "Generally very clean."
      9.3 "93% said rooms were clean."
    • 8.6 "Location is great."
    • 7.6 "Nice rooms."
      9.3 "93% said rooms were clean."
      7.8 "78% said the beds were comfortable."
    • 6.3 "Average comfort."

    Overall Rating

    9.1 Excellent
    Based on 92 reviews
    • 9.5 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 9.3 "Excellent breakfast."
    • 8.9 "Location is great."
    • 8.7 "Generally very clean."
    • 7.4 "Nice rooms."

    Overall Rating

    8.8 Excellent
    Based on 28 reviews
    • 9.6 "World class service."
    • 8.0 "Rooms are great."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Clean hotel facilities"
    "Good accessibility by car"
    "Friendly service"
    data provided by TrustYou

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