Palau Hotel

The breakfast offers a variety of options and a 3-hour breakfast time period. Some guests suggested adding more vegan options, but overall, it's convenient and good.

The beds are comfortable, and guests have appreciated the quality of the beds, making them feel at home during their stay.

The staff is described as very friendly, helpful, and accommodating, providing exceptional and cheerful service, making guests feel welcome and satisfied.

The hotel is described as very clean, with modern and clean facilities, and the housekeeping staff is praised for their amazing work.

The high season is in January, offering a great time to experience the hotel's exceptional and friendly service, while the low season is in July.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

The hotel's central location makes it convenient for grocery shopping, dining out, and accessing various attractions. It's also within walking distance to restaurants and bars, providing a vibrant atmosphere.

While some guests found the breakfast to be good with a variety of options, others suggested that it could be improved, especially in terms of providing more vegan options and healthier dishes such as oatmeal, yogurt, and whole grain bread.

Several guests experienced issues with the Wi-Fi, with some mentioning that it was nearly unusable in the rooms. If reliable internet access is crucial, it might be helpful to inquire about the connectivity and consider using the lobby area for better access.

Some guests encountered issues with room amenities, such as the absence of in-room coffee and malfunctioning air conditioning. If specific amenities are important, it's advisable to communicate preferences clearly and inquire about available room upgrades.

Guests appreciated the round-the-clock availability of the front desk staff for assistance with various needs, including booking services and providing helpful guidance for planning activities.

While the hotel offers airport shuttle services for a fee, guests pointed out that it might be expensive. Exploring alternative transportation arrangements or inquiring about shuttle service options could be beneficial.

While many guests praised the cleanliness of the rooms, some encountered issues such as dirty floors and unclean bedding. It might be helpful to inspect the room upon arrival and promptly address any concerns with the staff.

Numerous guests highlighted the exceptional friendliness and helpfulness of the hotel staff, particularly mentioning specific staff members who provided outstanding service. Engaging with the staff for recommendations and assistance can enhance the overall experience.

Some guests reported issues with room temperature control and the functionality of certain amenities. It's advisable to communicate any concerns promptly to ensure a comfortable stay.