West Plaza Downtown

The staff are very friendly and helpful. They have the best staff and attendants who are very attentive to the customer's needs. They will go out of their way to make sure you are well taken care of.

Nearby attractions include Asahi Stadium, National Stadium, Palau Pacific Resort Beach, and Jellyfish Lake, offering a variety of activities such as fishing, scuba diving, snorkeling, and more.

The hotel offers amenities such as daily housekeeping, enhanced cleaning, shuttle service, spa and wellness center, and beach towels, ensuring a comfortable and convenient stay.

The location of the hotel is central and within the city center, with a large shopping center, restaurants, and cafes within walking distance, providing easy access to various attractions and facilities.

The hotel provides practical services such as ticket service, car rental, tour desk, airport shuttle, and wake-up service, ensuring a hassle-free and enjoyable stay for guests.

Consider staying at the West Plaza group's newer hotel across the road at Lebuu Street for a more updated experience, as mentioned by a guest.

The hotel's central location within the city center allows for easy access to a large shopping center, restaurants, cafes, and the Belau Museum, providing ample opportunities for exploration.

Take advantage of the helpful reception staff to arrange tours, such as snorkeling trips to Rock Islands, including Jellyfish Lake, Shark City, Natural Arch, and Milkyway, as recommended by a guest.

Guests appreciated the attentive and friendly staff, with special mentions for Ate Melody and another staff member who went out of their way to ensure a pleasant stay.

Some guests noted that the bathroom lacked air conditioning and that there was some noise, so it may be helpful to consider these factors when selecting a room.

Ensure that the water supply is functioning properly upon check-in, as one guest encountered issues with the water not running.

Take advantage of the hotel's proximity to attractions such as Asahi Stadium, National Stadium, Palau Pacific Resort Beach, and Jellyfish Lake for a diverse range of activities.

Several guests found the hotel to offer great value for the cost, highlighting it as a positive aspect of their experience.

If the hotel does not fully meet expectations, consider exploring alternative accommodation options based on the mixed feedback from guests.

Some guests mentioned a desire for more TV channels, so consider this aspect if TV entertainment is important during the stay.