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The Pacific Sutera Hotel
5 stars

The Pacific Sutera Hotel

1 Sutera Harbour Boulevard, Kota Kinabalu 88100, Malaysia
Kota Kinabalu, Malaysia
See location+60 8831 8888
From
$29
Cheapest

rate per night

8.7
Great
based on 3157 reviews
3,157 reviews
Room type
Provider
Nightly total
Superior room
Standard room
Double room

Photos of The Pacific Sutera Hotel

About The Pacific Sutera Hotel

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Freebies
    This stay includes Wi-Fi and Parking for free

Located in Kota Kinabalu, The Pacific Sutera provides luxury 5-star accommodation, as well as a private beach, free Wi-Fi and an outdoor pool. The numerous facilities this elegant resort offers include a children's play area, a 24-hour reception and a concierge.

The Pacific Sutera provides a garden to relax in, as well as free private parking on site. In fine weather, an outdoor terrace offers an ideal place to relax. The resort also has its very own night club, Breeze Beach Club.

This resort features rooms with an en suite bathroom, air conditioning and a TV. They all offer a refrigerator, a mini bar and a coffee maker.

Lunch and dinner are prepared every day at Silk Garden Restaurant, specializing in seafood and Chinese fare. Each evening, guests can wind down in the comfortable lounge bar. Lunch and dinner are available in the resort's cosy café.

The Pacific Sutera is situated amongst the area's well-known attractions, including Sabah State Mosque and Double Six Monument, which are within walking distance. It has easy access to public transport with Secretariat Railway Station within walking distance.

Latest deals for The Pacific Sutera Hotel

Wed 12/11
Thu 12/12
King room
1 king bed
bed type unknown
bed type unknown
Standard room
bed type unknown
bed type unknown
bed type unknown
Executive room
bed type unknown
bed type unknown
bed type unknown
Double room
bed type unknown
bed type unknown
1 king bed
Superior room
bed type unknown
Deluxe room
bed type unknown
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bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees

Amenities at The Pacific Sutera Hotel

  • Private beach
  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Things to do

  • Gift shop
  • Shops (on site)
  • Board games/puzzles
  • Game room
  • Golf
  • Evening entertainment
  • Beauty salon
  • Karaoke
  • Bowling
  • Table tennis
  • Pool table
  • Water sport facilities (on site)
  • Night club

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Bidet
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Dining

  • Electric kettle
  • Restaurant
  • Bar/Lounge
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine

Pool and spa

  • Spa
  • Outdoor pool
  • Plunge pool
  • Pool towels
  • Pool with a view
  • Spa and wellness center
  • Massage
  • Sauna
  • Water slide

Accessibility and suitability

  • Multi-lingual staff
  • No smoking
  • Pets not allowed
  • Designated smoking area
  • Increased accessibility
  • Elevator
  • Accessible by elevator
  • Accessible parking
  • Upper floors accessible by elevator

General

  • Window
  • Family rooms
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Indoor play area
  • Kids' outdoor play equipment
  • Playground
  • Baby safety gates

Outdoor

  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • TV

Health and safety

  • Daily housekeeping
  • 24-hour security
  • Safe

Fitness

  • Fitness center
  • Tennis
  • Squash

Parking and transportation

  • Free parking
  • Shuttle service

Bedroom

  • Clothes rack
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Reviews of The Pacific Sutera Hotel

8.7
Very good3,157 verified reviews
Pros +
Cons -

Show reviews that mention

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7.1Good
Kyongwha Jasmin, Jun 2017

Pros. Water front and good for swim with younger children

Cons. Facility is old and need maintanance

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

What are the highlights of the hotel's dining options?

The hotel offers excellent breakfast and cocktail hour, and the Silk Garden Restaurant specializes in seafood and Chinese fare.

What are the main concerns about the hotel's service?

Some guests have mentioned experiencing poor service and slow check-in during peak times.

What are the best times to visit the hotel?

The low season is in May, and the high season is in August.

What are the unique features of the hotel's pool area?

The pool is huge and has lifeguards present at all times. Additionally, the island counter in the pool serves good food and drinks.

What practical information should guests know about parking at the hotel?

The hotel offers free parking and a shuttle service for added convenience.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

Book a Room with a View

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Enjoy the Beach and Outdoor Pool

The hotel offers a private beach and an outdoor pool, providing a great opportunity for relaxation and leisure activities.

Explore Nearby Attractions

The hotel is conveniently located near several attractions, including Sutera Harbour, Masjid Negeri Sabah, and Muzium Sabah, making it easy for guests to explore the area.

Consider Family-Friendly Amenities

Families with children appreciated the child-friendly amenities, such as the kids' play area, children's pool, and indoor play area, making it a suitable choice for family vacations.

Check for Room Maintenance

Some guests reported issues with room facilities, such as malfunctioning toilets and air conditioning. It's advisable to ensure the room's functionality upon check-in.

Dine at Silk Garden Restaurant

Guests praised the seafood and Chinese cuisine at Silk Garden Restaurant, recommending it for lunch and dinner.

Be Mindful of Noise Levels

Some guests mentioned noise disturbances, particularly from the hotel's night club. Consider requesting a room away from potential sources of noise for a more peaceful stay.

Plan Activities and Water Sports

The hotel offers a variety of activities, including golf, water sports, and a game room, providing ample entertainment options for guests.

Be Prepared for Crowded Breakfasts

During peak times, the breakfast area can get crowded, so guests may want to plan their dining times accordingly to avoid the rush.

Address Check-in Delays

Several guests experienced long wait times during check-in, especially during peak seasons. It's advisable to manage expectations and plan for potential delays.

Location

1 Sutera Harbour Boulevard, Kota Kinabalu 88100

What's nearby

  • Masjid Negeri Sabah0.8 mi
  • Muzium Sabah1 mi
  • Karamunsing Complex1.3 mi
  • Centre Point Sabah1.3 mi
  • Asia City1.3 mi
  • Pantai Tanjung Aru1.5 mi
  • KK Plaza1.6 mi
  • Atkinson Clock Tower1.8 mi
  • Gaya Street Sunday Market1.8 mi
  • Suria Sabah2 mi
  • Signal Hill Observatory Platform2 mi
  • Jesselton Point2.2 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about The Pacific Sutera Hotel

Low season

April

High season

August

Average price (weeknight)

$145

Average price (weekend night)

$144
Cheapest month to stay with an average 31% drop in price.
Most expensive month to stay with an average 154% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at The Pacific Sutera Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at The Pacific Sutera Hotel

  • If you’re after a cheap room at The Pacific Sutera Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in April and March.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at The Pacific Sutera Hotel, plan to stay on a Tuesday or Monday. The most expensive day is usually Friday.
  • The cheapest price a room at The Pacific Sutera Hotel was booked for on KAYAK in the last 2 weeks was $113, while the most expensive was $113.
  • How long should you stay at The Pacific Sutera Hotel? KAYAK users usually book their rooms here for 10 days.

FAQs when booking at The Pacific Sutera Hotel

  • Where is The Pacific Sutera Hotel located?

    The Pacific Sutera Hotel is located at 1 Sutera Harbour Boulevard, 1.2 miles from the center of Kota Kinabalu. Masjid Negeri Sabah is the closest landmark to The Pacific Sutera Hotel.

  • When is check-in time and check-out time at The Pacific Sutera Hotel?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at The Pacific Sutera Hotel.

  • Does The Pacific Sutera Hotel offer free Wi-Fi?

    Yes, The Pacific Sutera Hotel offers free Wi-Fi.

  • Does The Pacific Sutera Hotel offer free parking?

    Yes, The Pacific Sutera Hotel offers free parking.

  • How far is The Pacific Sutera Hotel from the airport?

    The Pacific Sutera Hotel is 2.9 miles from Kota Kinabalu. The Pacific Sutera Hotel is 72.5 miles from Labuan.

  • Does The Pacific Sutera Hotel have a pool?

    Yes, The Pacific Sutera Hotel has a pool onsite.

  • How does KAYAK find such great The Pacific Sutera Hotel hotel deals?

    KAYAK scours the web for all room deals available at The Pacific Sutera Hotel in Kota Kinabalu and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Pacific Sutera Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Pacific Sutera Hotel.

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