The Pacific Sutera Hotel

5 stars
1 Sutera Harbour Boulevard, Kota Kinabalu 88100, Malaysia
Kota Kinabalu, Malaysia
8.4
Very good
based on 3580 reviews
3,580 reviews
Sun 10/26
-
Mon 10/27
1 room, 2 guests
Deals from
$29
/Cheapest rate per night
Room type
Provider
Nightly total
Superior room
$29
Standard room
$53
Deluxe room
$79
55 more The Pacific Sutera Hotel deals
55 more The Pacific Sutera Hotel deals
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Located in Kota Kinabalu, The Pacific Sutera provides luxury 5-star accommodation, as well as a private beach, free Wi-Fi and an outdoor pool. The numerous facilities this elegant resort offers include a children's play area, a 24-hour reception and a concierge.

The Pacific Sutera provides a garden to relax in, as well as free private parking on site. In fine weather, an outdoor terrace offers an ideal place to relax. The resort also has its very own night club, Breeze Beach Club.

This resort features rooms with an en suite bathroom, air conditioning and a TV. They all offer a refrigerator, a mini bar and a coffee maker.

Lunch and dinner are prepared every day at Silk Garden Restaurant, specializing in seafood and Chinese fare. Each evening, guests can wind down in the comfortable lounge bar. Lunch and dinner are available in the resort's cosy café.

The Pacific Sutera is situated amongst the area's well-known attractions, including Sabah State Mosque and Double Six Monument, which are within walking distance. It has easy access to public transport with Secretariat Railway Station within walking distance.

8.4
Very good rating
Based on 3,580 verified guest reviews

Latest deals for The Pacific Sutera Hotel

Sun 10/26
Mon 10/27
Superior room
bed type unknown
$29
nightly with fees
Executive room
bed type unknown
$209
nightly with fees
bed type unknown
$290
nightly with fees
bed type unknown
$321
nightly with fees
Resort room
bed type unknown
$150
nightly with fees
Double room
bed type unknown
$150
nightly with fees
1 king bed
$188
nightly with fees
bed type unknown
$200
nightly with fees
King room
1 king bed
$94
nightly with fees
bed type unknown
$119
nightly with fees
bed type unknown
$131
nightly with fees
Standard room
bed type unknown
$53
nightly with fees
bed type unknown
$319
nightly with fees
Deluxe room
1 king bed
$79
nightly with fees
bed type unknown
$82
nightly with fees
bed type unknown
$83
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at The Pacific Sutera Hotel

  • Private beach
  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Things to do

  • Gift shop
  • Board games/puzzles
  • Game room
  • Golf
  • Evening entertainment
  • Beauty salon
  • Karaoke
  • Bowling
  • Table tennis
  • Pool table
  • Water sport facilities (on site)
  • Night club

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Bidet
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Dining

  • Electric kettle
  • Restaurant
  • Bar/Lounge
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine

Pool and spa

  • Spa
  • Outdoor pool
  • Plunge pool
  • Pool towels
  • Pool with a view
  • Spa and wellness center
  • Massage
  • Sauna
  • Water slide

General

  • Family rooms
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Indoor play area
  • Kids' outdoor play equipment
  • Playground
  • Baby safety gates

Accessibility and suitability

  • No smoking
  • Designated smoking area
  • Increased accessibility
  • Elevator
  • Accessible by elevator
  • Upper floors accessible by elevator

Outdoor

  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • TV

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Shuttle service

Fitness

  • Fitness center
  • Tennis
  • Squash

Bedroom

  • Clothes rack
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Reviews of The Pacific Sutera Hotel

8.4
Very good
3580 verified ratings
Wonderful
1958
Very good
670
Good
371
Okay
224
Fair
131
Mediocre
101
Poor
125

Summary of reviews

Guests say
Guests appreciated the hotel's location and beautiful views, as well as some of the amenities like the pool and the breakfast. However, many expressed dissatisfaction with the service, cleanliness, and the condition of the facilities, indicating a need for improvement in these areas. Overall, while the hotel has potential, guests felt it did not meet expectations for the price paid.
AI-Generated from customer reviews
Location9 out of 10
Pool5 out of 10
Cleanliness3 out of 10
Service3 out of 10
Value for Price3 out of 10
Amenities2.5 out of 10
Sort by:Most recent

Show reviews that mention

Filters

All filters

Filters

Review rating
Traveler type
Time of year

Score by provider

All reviews

7.1
Good
Anonymous, Jun 2017
Pros (+) Water front and good for swim with younger children
Cons (-) Facility is old and need maintanance

Location

1 Sutera Harbour Boulevard, Kota Kinabalu 88100

What's nearby

  • Masjid Negeri Sabah0.8 mi
  • Muzium Sabah1 mi
  • Tanjung Aru Railway Station1.3 mi
  • Sabah State Railway1.3 mi
  • Kota Kinabalu Central Market1.6 mi
  • Atkinson Clock Tower1.8 mi
  • KK Esplanade1.8 mi
  • Gaya Street Sunday Market1.8 mi
  • Wisma Merdeka1.9 mi
  • The Green Connection2.2 mi
  • Jesselton Point2.2 mi
  • Likas Sports Complex2.7 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about The Pacific Sutera Hotel

Low season

High season

Average price (weeknight)

Average price (weekend night)

May
February
$107
$128
Cheapest month to stay with an average 32% drop in price.
Most expensive month to stay with an average 44% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at The Pacific Sutera Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at The Pacific Sutera Hotel

  • If you’re after a cheap room at The Pacific Sutera Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in May and April.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at The Pacific Sutera Hotel, plan to stay on a Wednesday or Thursday. The most expensive day is usually Friday.
  • The cheapest price a room at The Pacific Sutera Hotel was booked for on KAYAK in the last 2 weeks was $107, while the most expensive was $148.
  • How long should you stay at The Pacific Sutera Hotel? KAYAK users usually book their rooms here for 8 days.

FAQs when booking at The Pacific Sutera Hotel

  • Where is The Pacific Sutera Hotel located?

    The Pacific Sutera Hotel is located at 1 Sutera Harbour Boulevard, 1.2 miles from the center of Kota Kinabalu. Masjid Negeri Sabah is the closest landmark to The Pacific Sutera Hotel.

  • When is check-in time and check-out time at The Pacific Sutera Hotel?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at The Pacific Sutera Hotel.

  • Does The Pacific Sutera Hotel offer free Wi-Fi?

    Yes, The Pacific Sutera Hotel offers free Wi-Fi.

  • Does The Pacific Sutera Hotel offer free parking?

    Yes, The Pacific Sutera Hotel offers free parking.

  • How far is The Pacific Sutera Hotel from the airport?

    The Pacific Sutera Hotel is 2.7 miles from Kota Kinabalu. The Pacific Sutera Hotel is 72.1 miles from Labuan.

  • Does The Pacific Sutera Hotel have a pool?

    Yes, The Pacific Sutera Hotel has a pool onsite.

  • How does KAYAK find such great The Pacific Sutera Hotel hotel deals?

    KAYAK scours the web for all room deals available at The Pacific Sutera Hotel in Kota Kinabalu and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Pacific Sutera Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Pacific Sutera Hotel.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
24% cheaper
The Luma Hotel, a Member of Design Hotels
9 Excellent (1,776 reviews)0.08 miFitness center, Restaurant, Free Wi-Fi$73+
2-star hotel
24% cheaper
Homi Breeze
8.3 Excellent (221 reviews)0.35 mi$73+
3-star hotel
77% cheaperAsiana Hotel7.7 Good (660 reviews)0.35 miBar/Lounge, Room service, Free Wi-Fi$22+
34% cheaper
3bedroom Sutera Avenue Kota Kinabalu By Twen8ty Homestay
8.4 Excellent (7 reviews)0.49 mi$63+

Cheapest

See cheapest stays in Kota Kinabalu
3-star hotel
77% cheaperAsiana Hotel7.7 Good (660 reviews)0.35 miBar/Lounge, Room service, Free Wi-Fi$22+
3-star hotel
68% cheaperZara's Boutique Hotel @ Harbour City7.4 Good (517 reviews)0.49 miWi-Fi, Tea/coffee maker, Wi-Fi available in all areas$31+
3-star hotel
66% cheaperThe Klagan @ Riverson Hotel8.3 Excellent (303 reviews)0.51 miOutdoor pool, Fitness center, Free Wi-Fi$33+
34% cheaper
3bedroom Sutera Avenue Kota Kinabalu By Twen8ty Homestay
8.4 Excellent (7 reviews)0.49 mi$63+

Most recommended

See most recommended stays in Kota Kinabalu
3-star hotel
24% cheaper
The Luma Hotel, a Member of Design Hotels
9 Excellent (1,776 reviews)0.08 miFitness center, Restaurant, Free Wi-Fi$73+
34% cheaper
3bedroom Sutera Avenue Kota Kinabalu By Twen8ty Homestay
8.4 Excellent (7 reviews)0.49 mi$63+
2-star hotel
24% cheaper
Homi Breeze
8.3 Excellent (221 reviews)0.35 mi$73+
3-star hotel
66% cheaperThe Klagan @ Riverson Hotel8.3 Excellent (303 reviews)0.51 miOutdoor pool, Fitness center, Free Wi-Fi$33+

Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

8.3
1.2 mi
Kota Kinabalu
2.7 mi

Everything you need to know for your stay in Kota Kinabalu

Not what you’re looking for? Find thousands of other hotels, flight deals, car rentals and package deals with KAYAK.