Pros (+) Water front and good for swim with younger children
Cons (-) Facility is old and need maintanance
Latest deals for The Pacific Sutera Hotel
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Deals from
$75
•Cheapest rate per nightCompare prices for Deluxe room, King room and 33 more The Pacific Sutera Hotel deals.
Deluxe room, bed type unknown
$95
nightly with fees
Deluxe room, bed type unknown
$101
nightly with fees
Deluxe room, bed type unknown
$107
nightly with fees
Deluxe room, 1 king bed
$112
nightly with fees
Deluxe room, bed type unknown
$116
nightly with fees
Deluxe room, bed type unknown
$122
nightly with fees
Deluxe room, bed type unknown
$352
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Amenities at The Pacific Sutera Hotel
- Private beach
- Snorkeling
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Reviews of The Pacific Sutera Hotel
8.6
Very good
4433 verified ratings
Wonderful
2462
Very good
817
Good
423
Okay
278
Fair
153
Mediocre
130
Poor
170
Summary of reviews
Guests say
Guests consistently praised the hotel's breakfast offerings and the variety and quality of the pool facilities, which were especially appreciated by families and those seeking relaxation. Spacious rooms and beautiful views were also highlighted in several positive reviews. However, there were repeated complaints about poor service, including unhelpful or rude staff and slow check-in. Cleanliness was another concern, with some guests reporting dusty rooms, unpleasant odors, and maintenance issues in bathrooms. Despite these drawbacks, many guests still found value in their stay, particularly due to the amenities and atmosphere.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8.7 out of 10
1432 reviews
8.1 out of 10
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7.8 out of 10
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AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the highlights of the hotel's dining options?
The hotel offers excellent breakfast and cocktail hour, and the Silk Garden Restaurant specializes in seafood and Chinese fare.
What are the main concerns about the hotel's service?
Some guests have mentioned experiencing poor service and slow check-in during peak times.
What are the best times to visit the hotel?
The low season is in May, and the high season is in August.
What are the unique features of the hotel's pool area?
The pool is huge and has lifeguards present at all times. Additionally, the island counter in the pool serves good food and drinks.
What practical information should guests know about parking at the hotel?
The hotel offers free parking and a shuttle service for added convenience.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Enjoy the Beach and Outdoor Pool
The hotel offers a private beach and an outdoor pool, providing a great opportunity for relaxation and leisure activities.
Explore Nearby Attractions
The hotel is conveniently located near several attractions, including Sutera Harbour, Masjid Negeri Sabah, and Muzium Sabah, making it easy for guests to explore the area.
Consider Family-Friendly Amenities
Families with children appreciated the child-friendly amenities, such as the kids' play area, children's pool, and indoor play area, making it a suitable choice for family vacations.
Check for Room Maintenance
Some guests reported issues with room facilities, such as malfunctioning toilets and air conditioning. It's advisable to ensure the room's functionality upon check-in.
Dine at Silk Garden Restaurant
Guests praised the seafood and Chinese cuisine at Silk Garden Restaurant, recommending it for lunch and dinner.
Be Mindful of Noise Levels
Some guests mentioned noise disturbances, particularly from the hotel's night club. Consider requesting a room away from potential sources of noise for a more peaceful stay.
Plan Activities and Water Sports
The hotel offers a variety of activities, including golf, water sports, and a game room, providing ample entertainment options for guests.
Be Prepared for Crowded Breakfasts
During peak times, the breakfast area can get crowded, so guests may want to plan their dining times accordingly to avoid the rush.
Address Check-in Delays
Several guests experienced long wait times during check-in, especially during peak seasons. It's advisable to manage expectations and plan for potential delays.
Location
1 Sutera Harbour Boulevard, Kota Kinabalu 88100
What's nearby
- Masjid Negeri Sabah0.8 mi
- Muzium Sabah1 mi
- Tanjung Aru Railway Station1.3 mi
- Sabah State Railway1.3 mi
- Kota Kinabalu Central Market1.6 mi
- Atkinson Clock Tower1.8 mi
- KK Esplanade1.8 mi
- Gaya Street Sunday Market1.8 mi
- Wisma Merdeka1.9 mi
- The Green Connection2.2 mi
- Jesselton Point2.2 mi
- Likas Sports Complex2.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Pacific Sutera Hotel
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
January | February | $130 | $137 |
Cheapest month to stay with an average 41% drop in price. | Most expensive month to stay with an average 98% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
The Pacific Sutera Hotel
Which month has the cheapest rates at The Pacific Sutera Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at The Pacific Sutera Hotel is April, with an average nightly rate of $105. The most expensive month is February at $183 per night.
What is the cheapest day to book The Pacific Sutera Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book The Pacific Sutera Hotel is Monday, with an average nightly rate of $75. The most expensive day is Wednesday at $285 per night.
How far in advance should you book The Pacific Sutera Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at The Pacific Sutera Hotel, book around 12 weeks in advance. This could save you approximately 33% compared to booking last minute.
KAYAK's top tips for your stay at The Pacific Sutera Hotel
FAQs when booking at The Pacific Sutera Hotel
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See most recommended stays in Kota KinabaluGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
1.2 mi | Kota Kinabalu | 2.7 mi |