Hig Hotel & Convention

The hotel offers a variety of dining options, including a restaurant with tasty food, tea/coffee makers, and a refrigerator in the rooms. Guests have mentioned that the breakfast buffet is good and delicious, with a simple but satisfying spread.

Guests have reported that the hotel is clean and well-maintained. However, some reviews have mentioned issues with cleanliness, such as mold in the bathroom and old carpets with a musty smell. It's advisable to inform the front desk if you require room cleaning during your stay.

The hotel provides free parking, which guests have found convenient. However, some reviews have indicated that there is no reserved parking, and others have mentioned that the hotel does not provide covered parking, which may be inconvenient during certain weather conditions.

Guests have mentioned that the rooms are comfortable and spacious, with some rooms even providing prayer mats, prayer garments, and the Quran, which is appreciated by Muslim guests. However, there have been reports of issues with the air conditioning and old body wash bottles left in the rooms.

The hotel staff has been described as friendly, helpful, and polite by many guests. However, there have been some reports of staff confusion with orders and room bookings, which may need improvement. Additionally, some guests have mentioned that the housekeeping services need improvement.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Guests staying in the Junior Suite room found it to be very spacious and well-equipped, complete with amenities like an iron and ironing board, sofas, and a big wardrobe.

Some guests noted that the hotel is Shariah compliant, providing amenities such as telekung, sejadah, and Al-Quran in the rooms, making it a thoughtful choice for Muslim guests.

A few guests mentioned that housekeeping services could be improved, with issues such as cleanliness and maintenance of facilities. It may be helpful to communicate any concerns directly to the staff.

The hotel's location is convenient for shopping and sightseeing in the Kuah area, with easy access to various eateries and attractions like the HIG Shopping place and MAHA Tower.

Some guests noted that the hotel provides limited toiletries, such as not offering toothbrushes and toothpaste. It may be advisable to bring your own toiletries for a more comfortable stay.

Several guests mentioned issues with air conditioning, such as old units not cooling effectively. It might be beneficial to inquire about the air conditioning in the chosen room before booking.

While the hotel offers free parking, some guests mentioned that it is not reserved, and there were occasional comments about the inconvenience of uncovered parking. It's advisable to plan for parking accordingly.

The hotel's proximity to the HIG Shopping mall and Kuah Town, as well as its walking distance to various eateries, was highlighted as a convenience by several guests.

Opinions on the breakfast varied, with some guests suggesting that the menu could be improved with more variety. It may be helpful to set expectations accordingly for the breakfast experience.