Empire Suites @ Times Square

Empire Suites @ Times Square offers a variety of amenities including a swimming pool, sauna, outdoor pool, fitness center, tennis court, playground, child pool, bar/lounge, DVD player, free Wi-Fi, air conditioning, free toiletries, heating, hairdryer, bathrobe, laundry service, iron and ironing board, garden, parking, ATM on-site, ticket service, business center, concierge service, meeting/banquet facilities, room service, and 24hr front desk.

Some common concerns mentioned by guests include the presence of cockroaches, slow elevators, expensive parking, poor cleanliness, and issues with room facilities such as air conditioning, internet, and kitchen appliances.

The spacious rooms, good facilities like water heater, iron board, and iron box, and the strategic location near a shopping mall are highlighted as positive features by guests.

Visitors may enjoy a comfortable stay at Empire Suites @ Times Square by being mindful of potential issues such as parking availability and cleanliness. It's advisable to plan visits during periods when the hotel is less crowded to avoid elevator wait times and to ensure a more pleasant experience.

Guests should be aware that the hotel accepts cash only, and credit cards are not accepted. Additionally, it's important to note that some rooms may have issues with air conditioning, cleanliness, and the availability of certain amenities like kitchen appliances and internet access.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests reported issues with cleanliness and maintenance in certain rooms. It may be beneficial to request a room that has been recently renovated to ensure a more pleasant stay.

Several guests found the parking fees to be expensive. Consider exploring alternative parking options in the area to save on costs.

Some guests were disappointed by the lack of basic amenities in the rooms, such as toiletries and kitchen supplies. It may be wise to confirm the availability of these items with the hotel before arrival.

Guests reported long wait times for the elevators, especially during peak hours. Consider planning extra time for using the elevators, especially during check-out.

The hotel's proximity to popular attractions such as Berjaya Times Square and Jalan Alor was appreciated by many guests. Plan to explore these nearby locations during your stay.

Some guests mentioned that housekeeping services were not provided during their stay. It may be helpful to confirm the frequency of housekeeping with the hotel to ensure a comfortable and tidy room.

The hotel accepts cash only and does not support credit card payments, as reported by guests. Ensure you have enough cash on hand or inquire about alternative payment options in advance.

Several guests reported issues with cleanliness, including the presence of cockroaches. Consider checking the room upon arrival and contacting the staff if any cleanliness concerns arise.

Some guests experienced issues with facilities such as the air conditioning and Wi-Fi. It may be beneficial to confirm the functionality of these essential amenities before booking.