Maintenance is bad and getting worse. For example, shower head is very old. Small amenities are no more provided, e.g. mouth wash. It's a wonderful hotel just hope they pay attention to detail again.
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Amenities at The Majestic Hotel Kuala Lumpur, Autograph Collection
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee shop
- Valet parking
- Business center
Reviews of The Majestic Hotel Kuala Lumpur, Autograph Collection
9.0
Wonderful
5737 verified ratings
Wonderful
3917
Very good
918
Good
431
Okay
184
Fair
120
Mediocre
75
Poor
92
Summary of reviews
Guests say
Guests consistently praised the hotel's cleanliness, attentive and friendly service, and high-quality breakfast offerings. Many reviews highlighted the spacious and comfortable rooms, as well as the convenient location for both leisure and business travelers. The hotel's unique heritage atmosphere and elegant ambience also received positive mentions. Some guests noted minor issues such as TV quality, room smell, or value for price, but overall, the feedback was overwhelmingly positive, with many guests expressing a desire to return.AI-Generated from customer reviews
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9 out of 10
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AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's dining options?
The hotel offers a traditional restaurant with great breakfast options and a stylish bar for evening drinks. Some guests have found the dinner buffet and breakfast spread to be delicious and varied.
How is the cleanliness of the hotel rooms?
Some guests have mentioned that the room was extremely dusty and that there were visible fingerprints on the unwiped mirror. However, others have found the room to be clean and cozy, with a spacious and comfortable suite.
What are the parking options at the hotel?
The hotel provides valet parking, but some guests have mentioned that there is a parking fee of RM15 per day. It's important to note that parking is not free.
What are the best times to visit the hotel?
The hotel is recommended for couples and those looking for a luxurious experience. Additionally, the hotel offers a shuttle bus to KL Sentral station every 30 minutes, making it convenient for guests to explore the city.
How is the customer service at the hotel?
The hotel has received praise for its friendly and helpful staff, with some guests describing the service as excellent. However, a few guests have mentioned that the staff at the Majestic Grill and during breakfast were uninterested and inattentive.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Shuttle Service
The hotel offers a shuttle service to KL Sentral station, making it convenient for guests to access public transportation.
Explore Nearby Attractions
The hotel is within walking distance of several attractions, including the National Mosque of Malaysia, Islamic Arts Museum Malaysia, and Kuala Lumpur Bird Park.
Consider Upgrading to a Junior Suite
Guests were pleased with the spacious and luxurious junior suites, and some even received complimentary upgrades, especially for special occasions like honeymoons.
Be Mindful of Additional Charges
Some guests were surprised by additional charges such as parking fees and extra costs for breakfast for children. It's advisable to clarify these charges in advance.
Check Room Cleanliness
While many guests praised the cleanliness of the rooms, a few mentioned issues with housekeeping, such as unclean coffee makers and overlooked details. It's recommended to check the room thoroughly upon arrival.
Enjoy the Hotel's Dining Options
Guests spoke highly of the food at the hotel's restaurants, particularly the breakfast and evening buffets. However, some felt that the in-room dining was expensive compared to other hotels.
Take Advantage of the Hotel's History
The hotel's old wing has a rich history, and guests appreciated the colonial style and the spacious and comfortable rooms.
Request for Special Services
Guests were impressed with the attentive and friendly staff. Some even received complimentary room upgrades and dinners as a gesture of goodwill after initial inconveniences.
Consider Transportation Needs
While the hotel's location was praised, some guests recommended having personal transportation for easier access to nearby shops and attractions.
Location
5 Jalan Sultan Hishamuddin, Kuala Lumpur 50000
What's nearby
- National Museum of Malaysia0.4 mi
- Kuala Lumpur Sentral0.5 mi
- Petaling Street0.5 mi
- Muzium Diraja0.5 mi
- Merdeka Stadium0.6 mi
- KL Central Park - The Lake Gardens0.6 mi
- Merdeka Square0.7 mi
- Jamek Mosque0.7 mi
- Imbi Monorail Station1.2 mi
- Kuala Lumpur Tower1.2 mi
- Bukit Bintang Monorail Station1.4 mi
- Pavilion Kuala Lumpur1.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Majestic Hotel Kuala Lumpur, Autograph Collection
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
November | December | $125 | $132 |
Cheapest month to stay with an average 10% drop in price. | Most expensive month to stay with an average 10% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
The Majestic Hotel Kuala Lumpur, Autograph Collection
Which month has the cheapest rates at The Majestic Hotel Kuala Lumpur, Autograph Collection?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at The Majestic Hotel Kuala Lumpur, Autograph Collection is July, with an average nightly rate of $117. The most expensive month is December at $148 per night.
What is the cheapest day to book The Majestic Hotel Kuala Lumpur, Autograph Collection?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book The Majestic Hotel Kuala Lumpur, Autograph Collection is Sunday, with an average nightly rate of $110. The most expensive day is Saturday at $144 per night.
How far in advance should you book The Majestic Hotel Kuala Lumpur, Autograph Collection?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at The Majestic Hotel Kuala Lumpur, Autograph Collection, book around 9 weeks in advance. This could save you approximately 20% compared to booking last minute.
KAYAK's top tips for your stay at The Majestic Hotel Kuala Lumpur, Autograph Collection
FAQs when booking at The Majestic Hotel Kuala Lumpur, Autograph Collection
Nearby hotels and places to stay
Closest
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See most recommended stays in Kuala LumpurGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
0.4 mi | Kuala Lumpur Subang | 9.5 mi |