Overview

The Regency Hotel Kuala Lumpur

5th Floor, No 3 Jalan Raja Alang, , Kuala Lumpur 50300, Malaysia
+60 322 622 000

$33+

Overall guest ratings

6.5/10 Good
Based on 394 reviews

Review highlights

  • 7.6
  • 7.3
  • 4.3
  • 4.1

Good to know

  • Great reception

Nearby

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    About

    The Regency Hotel Kuala Lumpur puts you within a 10-minute drive of Petronas Twin Towers and Merdeka Square. You can splash around at the outdoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. Rooms offer 24-hour room service, minibars, and bathrobes.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Internet
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Concierge service
    • Laundry service
    • Outdoor pool
    • Bar/Lounge
    • Coffee shop
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    6.5 Good
    Based on 394 reviews
    • 7.6 "Good pool."
    • 7.3 "Good service."
      8.1 "81% said the reception staff was great."
      8.3 "83% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
    • 6.1 "Average value."
    • 5.9 "Location is acceptable."
      5.9 "Only 59% were satisfied with the proximity to shopping."
    • 5.5 "Breakfast is mediocre."
    • 4.3 "Rooms are not good."
      3.0 "70% said rooms were dirty."
      1.9 "81% complained about the bathroom."
      0.0 "100% thought they were poorly maintained."
      0.5 "95% said the bathroom was dirty."
      1.1 "Air conditioning was criticized by 89%."
      0.0 "For 100%, the rooms looked old."
      0.0 "100% thought the tv was sub-standard."
      3.9 "61% were disappointed with the minibar."
    • 4.1 "Disappointing food."
      4.4 "For 56%, the dining experience was not enjoyable."
    • 3.3 "Not very clean."
      3.0 "70% said rooms were dirty."
      0.5 "95% said the bathroom was dirty."
      4.5 "55% thought it was rather dirty."
    • 3.1 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
      2.0 "80% complained about the elevator."
    • 2.2 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
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    Overall Rating

    6.2 Good
    Based on 137 reviews
    • 7.4 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 6.9 "Average comfort."
    • 5.7 "Location is acceptable."
    • 4.1 "Rooms are not good."
      2.9 "71% said rooms were dirty."
    • 3.1 "Generally quite dirty."
      2.9 "71% said rooms were dirty."

    Overall Rating

    6.3 Good
    Based on 208 reviews
    • 7.6 "Good pool."
    • 7.0 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 6.4 "Location is acceptable."
      6.3 "Only 63% were satisfied with the proximity to shopping."
    • 5.8 "Average value."
    • 5.2 "Breakfast is mediocre."
    • 4.9 "Rooms are not good."
      2.7 "73% complained about the bathroom."
      3.1 "69% said rooms were dirty."
    • 3.5 "Disappointing food."
    • 2.7 "Horrible vibe."
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    Overall Rating

    6.0 Okay
    Based on 47 reviews
    • 6.4 "Average comfort."
    • 5.5 "Location is acceptable."
    • 4.3 "Rooms are not good."
    Good to know
    "Great reception"
    data provided by TrustYou

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