Pros (+) Just the location
Cons (-) Take the workforce back to training The carpets is a mess; it need to be changed
4 stars
Lancaster Kumasi City
Provider
Provider for Lancaster Kumasi City
Provider for Lancaster Kumasi City
Provider for Lancaster Kumasi City
Photos of Lancaster Kumasi City
Overview
Located in Kumasi, Golden Tulip Kumasi City is within a 15-minute drive of Kumasi Airport and provides an outdoor pool, a Jacuzzi and outdoor tennis courts. It has a spa and wellness center, as well as a kids club, an express check-in and check-out feature and a kids pool.
The hotel has 160 rooms and has been recently refurbished. It offers child-minding services, a currency exchange and a reception that operates around the clock.
The air conditioned rooms at Golden Tulip Hotel Kumasi are well-appointed. Also available are a refrigerator, wireless internet access and a mini bar.
Those staying at Golden Tulip Kumasi City can sit down to a unique dining experience at the in-house restaurant, ideally situated for those who want to stay close by when looking for a bite to eat. Each evening, guests can relax in the cozy lounge bar.
Golden Tulip Hotel Kumasi has easy access to Manhyia Palace. The hotel's multilingual staff are available to ensure that every guest has a hassle-free stay.
Latest deals for Lancaster Kumasi City
Amenities at Lancaster Kumasi City
- Outdoor pool
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Free parking
- Flat-screen TV
- Free toiletries
- Airport shuttle
- Meeting/Banquet facilities
Services and conveniences
- ATM on-site
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Private check-in/check-out
- 24hr front desk
Dining
- Electric kettle
- Packed lunches
- Microwave
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Dining area
- Dining table
General
- Family rooms
- Seating area
- Garden view
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Carpeted
- Pool view
- Storage available
Bathroom
- Shower
- Bathtub
- Bidet
- Hairdryer
- Toilet
- Toilet paper
- Public bath
- Bathrobe
- Private bathroom
Basics
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Towels/sheets (extra fee)
Accessibility and suitability
- Entire unit located on ground floor
- Increased accessibility
- Elevator
- No smoking
- Designated smoking area
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Parking and transportation
- Airport shuttle
- Free parking
- Private parking
Outdoor
- Terrace/Patio
- Balcony
- Garden
Things to do
- Golf
- Evening entertainment
- Beauty salon
Pool
- Pool bar
- Outdoor pool
- Plunge pool
Bedroom
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Family friendly
- Babysitting or child care
- Kids meals
Media and entertainment
- Flat-screen TV
Fitness
- Tennis
Reviews of Lancaster Kumasi City
7.3
Good
436 verified ratings
Wonderful
79
Very good
51
Good
113
Okay
54
Fair
55
Mediocre
39
Poor
45
Summary of reviews
Guests say
Guests frequently complained about the poor cleanliness and maintenance of the hotel, with many mentioning mouldy rooms and unclean facilities. The service was described as unprofessional and inattentive, leading to a disappointing experience overall. However, some guests appreciated the room size and the friendly attitude of certain staff members, particularly in the restaurant.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Score by provider
7.5 out of 10
5 reviews
7.4 out of 10
3 reviews
All reviews
Pros (+) Staff are friendly and try hard.
Cons (-) There is always a problem, key cards don't work, check-in system is not working, shower or water is problematic, Air conditioner is faulty. The place needs maintenance and an upgrade.
Pros (+) Excellent Service during the meals at the restaurant. Room service needs attention, very slow.. Excellent and comfortable room layout.(although the bed is slighty hard, could improve on this). Staff support and attitude exemplary. I would return to this hotel without a doubt. I recommend the hotel to anyone travelling on business.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the food quality at Golden Tulip Kumasi City?
The food at Golden Tulip Kumasi City is known for its tasty breakfast and a unique dining experience at the in-house restaurant.
How is the cleanliness at Golden Tulip Kumasi City?
Guests have reported a clean environment and tidy rooms at Golden Tulip Kumasi City, although some have mentioned issues with the cleanliness of the bathrooms and the maintenance of the hotel's carpets and walls.
What are the unique offerings of Golden Tulip Kumasi City?
Golden Tulip Kumasi City offers a serene environment, a pleasant staff, and a spa and wellness center, as well as a kids club and outdoor pool for families to enjoy.
Is the customer service at Golden Tulip Kumasi City reliable?
While some guests have praised the polite and caring staff, others have expressed disappointment with the customer service, mentioning issues with impatience, unprofessionalism, and unwelcoming behavior.
When is the best time to visit Golden Tulip Kumasi City?
The best time to visit Golden Tulip Kumasi City is when you are looking for a neat and comfortable stay, and when you can enjoy the COVID-19 protocols put in place and the great cocktails offered at the hotel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Updated Facilities
Some guests reported issues with outdated facilities, such as malfunctioning showers and non-functional sockets. Consider requesting a room with modern amenities to ensure a comfortable stay.
Explore Nearby Attractions
The hotel's location offers easy access to attractions such as Baba Yara Stadium, Manhyia Palace, and Kwame Nkrumah University of Science and Technology, making it convenient for guests to explore the area.
Consider Upgrading for a Better Experience
Several guests mentioned that upgrading to a superior room did not significantly improve their experience. It may be advisable to carefully consider the value of room upgrades before making a decision.
Check for Cleanliness and Maintenance
Some guests reported issues with cleanliness, including moldy odors, unclean carpets, and poor maintenance. It's recommended to check the room thoroughly upon arrival and report any concerns to the staff.
Be Mindful of Food Quality
Feedback regarding the food varied, with some guests praising the breakfast and others expressing dissatisfaction with the quality and variety. Consider exploring dining options outside the hotel for a diverse culinary experience.
Verify Room Facilities
Prior to settling in, it's advisable to ensure that all room facilities, such as the fridge, A/C, and bathroom amenities, are in proper working condition. Promptly report any issues to the staff for resolution.
Consider Transportation Options
The hotel offers airport shuttle services, providing convenience for guests arriving or departing from Kumasi Airport. It's recommended to inquire about this service when making travel arrangements.
Engage with Friendly Staff
While some guests had negative encounters with staff, others praised the pleasant and helpful demeanor of certain individuals. Engaging with accommodating staff members can enhance the overall experience.
Be Cautious with Room Service
Several guests experienced delays and issues with room service. It's advisable to plan meals in advance and consider alternative dining options if prompt service is a priority.
Evaluate the Value of Additional Services
The hotel offers various services such as babysitting, laundry, and currency exchange. Guests should assess the value and quality of these services based on their individual needs and preferences.
Location
Rain Tree Street - 0000 - Kumasi - Ghana, Kumasi 0000
What's nearby
- Baba Yara Stadium1.4 mi
- Manhyia Palace1.6 mi
- Kwame Nkrumah University of Science and Technology3.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:30 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Lancaster Kumasi City
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Lancaster Kumasi City
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Closest
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See most recommended stays in KumasiGood to know
Value for money | 6.6 |
|---|---|
Distance to city center | 0.8 mi |
Nearest Airport | Kumasi |
Distance to airport | 3.2 mi |
Everything you need to know for your stay in Kumasi
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