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The village is modern and has an excellent position, above Monaco and in front of the moutain peaks. The hotel is in the center of this village. The staff was really friendly and kind, the restaurant is elegant (for a village) and cousy not to mention the really tasty supper which the staff reccomended. The room also is very clean, spacious, bathroom also clean and large enough. When you arrive, ask if they have any room available on the sea side of the hotel, because I had a room with view in the back of the hotel and I saw nothing but some abudant weeds. Parking space is public and free only in weekends. Also, if it's dark, do not be afraid of the of the person which stands on the 1st floor lobby, it's just Napoleon's statue :)
Easiness to find the hotel, just in the centre of La Turbie. A chip way to visit Monaco The room was quite small and it had a bad smell of smoke. Parking is not easy to find.
hotel is nothing special, there is no elevator and the breakfast is poor and not included in the room price.
a good place to stay and cheap
Staff is very friendly, breakfast was excellent, hotel in general (colours, furniture...) Room for breakfast is too small for so many people
Great location, very close to the Messena Place and the old town. Restaurants close by. Rooms are a decent size as far as French hotels go and for once the air conditioning actually worked. Staff spoke English and were helpful. We were only at the hotel for a quick overnight stay and didn't arrive until 9:30 pm so we didnt spend a long time in the hotel. Had breakfast in a cafe in the market.
Location was excellent I wouldn't say it was 4 star. It was very basic and tatty in parts.
Location No parking facilities offered to guests, however there is a public parking with preferred rates overnight
The availability and efficiency of the staff. The quality of the infra-structure, atmosphere of the hotel and its location. The room bathroom could be equipped with more towel hangers. During breakfast it would be best if the service staff would not start cleaning the room (washing the chairs, etc.) while people are finishing their meal. It disturbs a bit the breakfast experience.
We got a good deal for the 'Privileged room' and we were given an upgrade to the next level as it was out of season and they had the ability to offer it to us. Was great to have a large room for a few days. Close to the beach and loads of shopping, restaurants, cafes and the stop for the hop on hop off tour bus. They had all the flyers of tourist things at the counter. Wifi was good. No TV reception for english channels.
convenient location, not too noisy
Near to the City, clean room Room was very smal
I enjoyed the fact that the hotel was very central with easy access to buses and trains.
We were made very welcome and the Hotel was very well placed for the park and shopping. The view was hardly inspiring.
proximity to local transportation international channels size of room was too small even for one person extremely loud at night rude employees!
Location was good and hotel's decor fun and kitschy. Small room.
The ambiance was nice- classic old style .The rooms were big and the view spectacular. Unfortunately the bath tub drain cover was not working so it required a nail file to remove the cover to drain the tub.This was repeated every day of our stay without the staff fixing it! The room was not cleaned on returning in the afternoon and we were told by reception that we had to call for cleaning !The wall tiles had black mould which Is really unacceptable in a hotel of this class.also,our room had chipped paint around doors and peeling wallpaper trim.All in all,This hotel needs revamping.On the plus side, the location is the best in Nice. The staff were very poor in responding to complaints - no apologies ever.My room smelled of mould ,to discover next day that there was a furnace type room opening into my closet,which did not have a door.On complaining ,I was given an excuse instead of an apology. Also,after staying 3 days,I was stopped by a security doorman on entering the lobby ,to question me if I was staying at the hotel. Very very upsetting and again ,after telling him yes ,no apology. Good staff should know the guests and be carful before causing an embarrassing moment. The service at breakfast was very poor and the buffet layout difficult to manage due to the tightness of the restaurant.
Historic building, beautiful lobby Rooms definitely need refurbishment
Good taste and comfort all over + restaurant Chatecler - the best I ever experienced food/wines and ambiance. Nope.
Perfect location, nice sea views, really interesting interiors. Some service points, at the reseption and consierge points.
Very helpful staff; they even said "Have a nice stay" in my language that was amazing! Excellent localtion; place full of arts. You have a feeling that you stay in a museum but you really like it! Just spledid! Nothing, just perfect place.
the interior of the hotel is exelent, very historical! The restoran is also very doog! Service of the reception and also reception manager was full boor. We planed to stay 21 day- and changed the hotel to another one on the 2 day of our stay!!!
Bad brekfast? bad plage, bad service, wery high preis - but only in this year
Wonderful wonderful staff and location location location. The rooms were well appointed and in a style that suited the hotel. The balcony was a great place to get a lovely view of the sea. The rooms were larger then most European hotel rooms and air conditioned which made it very comfortable in the August heat. The public areas and dining rooms were very comfortable and charming. Good business center with easy access. The carpet in the halls made it hard to move luggage around and did not fit the period and style of the hotel. Some of the art didn't suit the hotel ambiance. The carpet in our room was very worn and old. The bathroom had chipped sharp tiles and had not been updated which was a little disappointing for the price point. We were also disappointed that no one informed of the beach facilities available.
Over all a great experience since arrival, very good complementary high speed wireless internet , great breakfast and wonderful bath and shower along with quality interior, worth every cent.
Location close to the sea front The Pool was very small and the sunning area was very small and could only take a small number of sunbathers - we had to instead use the private beach which cost 34 Euros
It was right on the beach front and a short walk to the two tour buses for Nice. The staff was very friendly, spoke many languages besides French, room service was excellent and very pleasant. No
our room was facing the mediterrania, so beautiful. it is so close to restaurants in town and shopping.loved going to the casino after dinner. it was so clean and spacious (our room).
Wonderful hotel. Excellent quality and service. Centrally located.
Friendliness and courtesy of staff None
Large spacious room, robes, slippers, fabulous bath There was no blackout curtain... Luckily I brought an eye mask!
convenience to activities and shopping Bedroom carpets not properly hoovered,air con.not perceptily effective.
The majority of your staff could speak english very well. and they were always very friendly and professional particularily Olivier the concierge
staff, service, breakfast, location - excellent, by the sea, good shopping, easy to get to railway station, old city, shopping streets by walk
Firstly the location was fantastic, 10mins from the airport and 10 min walk from the old town.Our room was beautiful and big with a big balcony over looking the sea. Could'nt fault it.
small bathroom without practical furniture!
The hotel is in a superb position on the seafront, the staff are extremely courteous and efficient. Furnished very well in a beautiful French style and very clean.
The hotel staff were very nice and provided lots of advice on how to move around, what to visit etc. Room was very clean. There is no carpet and it is all white tile which made it look very bright and clean. The sea view and sunrise in the morning is worth every penny spent. Compared to many of the hotels we visited in France this was the best overall experience.
Staff was really friendly
Nice place, nice staff
Staff were friendly, the room was spacious and the location was perfect.
Overall style of the hotel and its superb location No parking - in a very busy and complex town
Location The noise from the road in a sea view room The breakfast far too expensive
Staff most helpful
I like the location the staff very not helpful at all ,had to ask 5 times at breakfast for hot water in order to have tea
Renovated rooms on the 5th floor are fabulous, soundproofing is great. Location is excellent, staff is well trained and friendly.
Warm welcome and the fact that the reception team took the trouble to give us the same room that we had on our last stay.
We were staying in this hotel for one night. All was excellent. The grand room with very comfortable bain, terasse with view on the beach, comfortable bed and a lot of Televesion channels from all over the world. The restaraunt in the hotel is really nice with good kitchen and cosy atmosphere. You really should go there and taste the different dishes. At reception you can get free map of the Menton city. The road to the hotel is nicely indicated in the city, easy to find. All was nice.
convenience and excellent service we could not make the air conditioning work in our room
Very friendly and helpful staff at all times. Nice to have a garden to sit in. Absolutely excellent restaurant is attached - Le Petit Prince. - outstanding. Had we known how good it was, we would have taken demi-pension. Noisy traffic on road along the beachfront promenade. Buses into town and back very unreliable. Fine for someone fit enough to walk everywhere, but my husband is lame.
We were impressed by the location, condition of the property, and the fact that the staff was friendly and capable of speaking language. The hair dryer in the bathroom was ancient and did not work very well.
Excellent breakfast on the hotel terrase next to sea.
The people at the front desk. Exterior of property is good. The breakfast staff; the room and the hotel interior
Minibar was ampty. It was very very noisy.
the comfort of the hotel, clean and nice staff. However,a bit noisy from the traffic in front of the hotel
The staff was polite, funny and spoke perfect English. The manager worked like crazy to help out at the breakfast. We were impressed. The rooms! They're fine but there was absolutely no where to put anything. Our room had one lawn chair. It was weird. It all feels a little too Miami Vice with the colors. Felt slightly Miami-ish/Golden Girls. Bottom floor was noisy with window open.
great hotel ,great design , nothing
Beautiful hotel, good location, very friendly and efficient staff. The hydrotherapy pool is lovely
You can hear everything in the corridor. not good service at all. horrible breakfast
Beautiful design, good location for shopping The air conditioner didn't work well, it was very hot when we arrived at evening time. I called the reception two times, they promised to come and do something but they didn't, so we suffered the very hot room even in autumn time, +17 degree outside. They only fix it in the next morning.
The Incredible architecture, fantastic staff and superb rooms.
Nice adjacent restaurant. Clean room with an bit odd, but original, design. Clearly visible that the hotel was renovated last year. Noise level in the room was a bit high due to the busy road outside.
Great location. Friendly staff. great room. All extars very expensive - eg breakfast or to have a drink in the bar (22 euros for one cognac !)
the roses all around the place no service after 12 a.m. :(
Food and Hotel were gorgeous. WiFi 7E for 30 mins in reception! No WiFi in bedrooms. Should be free in bedrooms.
Very accomodating, not too big and felt personal. The service is exceptional and the spa is a must-do.
The hotel seems over-rated. It gives you the feeling of being old or overused or at least not well taken care of. Beyond the intention of design...some of the fittings seem...cheap... Plus, the idea of having the bathtub in the room could be special, but it is not practical. The lights are also not thought in a practical way...
The hotel and grounds are gorgeous. The staff is extraordinary and helps with just about everything. The view of the Mediterranean is like nothing else in the world! I wish it was closer to the beach or the beach was accessible from the chateau.
The location is amazing and the rooms, which are part of the orginal buildings in the old city, have an incredible level of execution and finish. Our four story suite was outfitted like the interior of a modern luxury yatch and included an elaborate entertainment and lighting system. You won't find a better view of the Cote D' Azure anywhere. Highly recommended. We will be back.
Location, Garden, View from the room, Atmosphere Gym
the ubication was excellent, the hotel is modern and the personal was very nice
The location to the shopping district. I think the decor and carpeting could be updated.
The hotel was very central and most of the staff were excellent.One guy was very rude. We only had one key for a shared room.Could not access the iron in evening before dinner and the receptionist did not do his best for us to get it. he was very abrupt saying they did not have one.The hairdryer was antiquated.very old and useless.need replacing.
best price in offpeak season.
the friendlyness of the staff at the reception desk The rooms were not cleaned adequately every day, sheets were not changed and soap was not restocked every day. Also, internet access was a rip off pricewise.
Super helpful staff
The hotel is very well located Staff at the reception could have been more helpful
upon checking in we reported the bed linen being dirty, it was noted and told it can only be tended to the next day, the next day the roomstaff still did not change it. I certainly won't stay at this hotel neither recomend it
staff was friendly no maintenance in the evening.
Great location - quite close to train station. Clean hotel and had a room with a balcony overlooking Rue Jean Medicin. Friendly staff. Nothing in particular.
Excellent location, friendly&helpful staff. -
Very convenient location. Room was spacious. Staff were good humoured and helpful. Bed was super comfy!
excellent situation for beach and right on promenade. service was good, friendly staff.
Nice and clean rooms, close to most Nice amenities, 2 car rentals in the same building (plus casino and police! dept) Common area is very small and required slight renovation, personnel could be more friendly
location was wonderful, just across the street from the beach and only a couple of blocks from the old town
good staff bedroom quite dark on second floor
Friendliness of staff. Reccomendations for excellent local restaurants UnInformed of Sarcozie's visit & therefore inability to get in or out of hotel
Location, location,location Clear specification of parking on web site
An excellent location and very helpful staff - they contacted a local museum for us to find out if it was open on a Public Holiday (it wasn't!) The buffet breakfast was a bit disappointing. It looked good but all the breads were very dry and chewy, the fruit didn't taste fresh and tea needs to be made with boiling water, not from a pot of warm water brought to the table.
Seaview rooms are great, exactly in front of the sea and with a modern furniture.
Location Staff not very helpful. Very slow to deal with guests at reception
location, price and atractivness I does not have a pool and the room was small.
Location Room size
Excellent location for shops and beach. Very nice hotel. Room not quite matching external areas of hotel. Overall,very nice hotel. Rooftop restaurant/bar/seating area impressive. Room very average.
Location Everything else. Room to small old dirty, poor breakfast, service. My Deluxe room was much small than my friend's superior ?
we were given room 401. We liked it because it was a renovated room with a view of the sea. The bed was very good. Towels were good and the supplies (soap, shower cap, body cream etc...) in the toilet were good.
Location Poor view from room. No coffee or tea making acilities in the room.
What I liked most about the hotel is that it is very central. You are near the sea and shopping and restaurants are also very close. Probably coming from a country that has a "smoking ban" I felt that the smell in the corridors was quite overpowering, and this was made worse by the fact that air freshner's were used. I feel the hotel needs some freshening up. Breakfast also was delivered incorrectly to us on our first morning. We did not get what we ordered and it was cold.
The location, and room size. The hotel was very clean. We would have liked 2 chairs in the room. The bar area was basic and lack atmospere, it did not open until 6pm. The roof terrace was closed the whole time we were there.
location excellent, quiet, very good maid service, plenty of towels the tv selection is not for english speakers, the shower did not have hot water all the time and hard to control, bathroom small for so called luxury hotel, no coffee or tea with room, no couch in room, staff was aloof
A spacious bedroom & bathroom A little strange there was not shower curtain or door in the bathroom
Very friendly helpfull staff
It was right on the Esplanade D'Anglaise and very well located for everything.
The friendly and helpful staff and the fact that it was so near to the bay No
Across the street from the beach, fairly good location with free internet. Excellent refurbished bathrooms. Staff was very friendly, particularly the bellman. Pictures on the hotel site do not match rthe ooms - stained rugs, old looking furniture, very hard beds and rough linens do make it a newly renovated room except for the wonderful bathrooms. However the size was perfect for two people and the rooms were clean.
Fabulous location and views, excellent access to old city
close proximity of sea and shops/restaurants. grandeur of a hotel with history and tradition.
Interior and seaview, helpful receptionist Poor breakfast, leaking ceiling
nice view, good breakfast and restaurant
the location was ideal, the hotel very comfortable. In short, we were very satisfied.
The view was breathtaking. The staff was very helpful and pleasant. Getting luggage up to reception area is not easy. Food and drink prices seemed high. Being from America, tipping in France is very confusing. Is the tip included? Should you tip? It wasn't clear.
It was amazing experience. The room was small for the big price tag and wAy out of date. Service was fantastic.
location, location, location
Even though it is a nice hotel in a nice location I will never stay again simply because a club sandwich on room service menu is $58 Euro. That is arrogant and unacceptable. Bad management decision.
The calmness ,tranquility and beauty of the position.The staff were friendly and helpful,without being pushy.Everything was to hand, a very enjoyable stay.
Great location, beautiful property, very attentive staff, fantastic lodging, amazing food. Somewhat pricey, bit of an isolated location.
Wonderful sea water heated pool. Gentleman who takes care of towels and sun beds is delightful. Reception staff a little hostile
The Room, it was clean & Comfortable The Service (Room Service) price for the breakfast was too expensive
The Hotel was beautiful. Spacious, modern & clean rooms with a lovely rooftop pool. The tram outside the Hotel was handy to take you to all the areas of Nice. Would highly reccomend this Hotel.
Very good food served lack of facilities,
very comfortable beds the fact that there were no tea/coffee making facilities
the bed everything apart from !!!!!!!!!!!! and including staff
direct to the exhibition centre no internet connection
The hotel was clean, well located and had all the facilities we required in a well located city centre hotel.
spacious room, clean hotel, comfy
Well designed spacious rooms. Nice bathrooms and products.
The location, close to the old district--shopping, restaurants, cafes. The Tram stop is directly in front of the hotel. The staff wasn't particularly friendly or helpful. The restaurant closed prior to the listed times. We had asked for a room with two beds and had one bed and one pull out couch that was not comfortable.
Room and sea view was excellent. Both the breakfast outside seating and to a lesser extend the roof top restaurant were extremely unhealthy. the breakfast outside area has many dozens of pigeons everywhere, tables, sunbrellas and outer walls were full of pigeons.
The roof-top terrace was a very relaxing area to sit. Also the conference meals and events were well organised. I found my bed too hard and the pillows too soft for my taste.
Nice staff, clean and quite. Hmmm, a bit far from city, but bus is available!pillows could have been better
Staff and the room how ever we could not get a smoking room
Overall nice hotel, very good facilities and friendly staff The colours of the furniture in my room at 3rd floor was not very pleasant, the floor of the bathroom was with noizy tiles and the air conditioned had no functioned properly
Room facilities was excellent, the pool area was lovely and the room service was very good. Two out of three concierge staff weren't particularly friendly, while one of them was excellent.
The swimming pool. Friendliness of the staff. The room was very comfortable. Prices for sunbed and towels are too expensive even when using the hotel swimming pool.
Very nice stay.The view was beautiful.The personnel was courteous.Good food at Bleu Citron.
Staff I asked for a non smoking room.Our room smelt very bad of smoking.My wife is allergic to smoke.
nice and clean hotel, pro staff expensive rooms, very expensive food, services, minibar etc. - not good value for the money. Besides, the hotel is quite far from the city centre (ca. 30 min walking)
Standard of service. Having to pay for sun lounger.
roof top swimming pool,serviced very well by public bus service,complimentary bus service offered by hotel,opposite beach double beds do not exist,have to request that two singles be made up as double.,use of beds at rooftop pool had an extra charge!!!!!!!!!