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The environment, the service and the pleasant atmosphere
The staff was great, willing to help. The jacuzzi and swimming-pool were clean and quiet. The surroundings look amazing (there´s a forest).
Reception staff were very friendly and helpful and the hotel is in a fantastic location We were allocated a very very small room for 5 nights. We were moved to a bigger room on request. The staff in the restaurant were not very welcoming and service was very slow. The water in the pool and spa was cold
The room, the environment The breakfast was not well prepared, there was no bread left !!!!
Great large family room. Everything has been newly renovated and was immaculately clean. Lovely pool/spa area.
Location. Availability of facilities. Cleanliness. Hotel is attempting to be chic and trendy but will not succeed. Staff sometimes pretentious. Service variable. Food OK but not great. Penny-pinching efforts evident. Air conditioning sporadic and requires asking at Reception.
The service of the personel
the free wifi, free swimmingpool, view and forest around. Throuhg booking.com very good value for money. staff was not very open, most only spoke french. missing a simple day menu in the restaurant.
Calm and pleasant atmosphere. Excellent restaurant.
Nice reception, good selection in restaurant, lovely pool, great sauna. Squeaky floor boards and thin walls!!!!
A wonderful peaceful village with great walks and near lovely towns. Very quiet and with a lovely breakfast. The toilet facilities were cramped but was in the middle of a refit.
Staff was very pleasant. Breakfast was great and great value for France.
Excellent service and food
I found the hotel staff to be extremely friendly. The taxi service provided into Bruges was a great help and the food was fantastic
The hotel was very comfortable and was decorated with good taste. Our visit was very relaxing, and the staff was patient and helpful. Breakfast was nice too. I would definitely stay again. Would be nice to have shampoo and soap for the guests.
perfect location near Obernai ,Colmar ,Strasbourg & and the "Route des vins". Boutique hotel with excellent service . No aircondition in rooms
Both the evening meal and the breakfast were exceptionally good. The food was excellent and the service good. The drinks were a little expensive at the bar, but the wine list offered a good selection of nice wines at a reasonable price. Our room (in the annex outside) was a bit dated, slightly musty, and ours smelled doggy. Pets were allowed, and the last canine occupant in our room had left a slight 'Essence du chien' in the bathroom. Either that or it was a little damp.
We had a wonderful stay at this hotel. The staff are very friendly and speak very good English. Our room was very well appointed and comfortable. The local village centre of Barr is beautiful and only a few minutes walk from the Hotel. The only negative point was that there was a wedding at the hotel during our stay and it was noisy until about 3am !
Spacy and well-decorated room, good location (Barr really is a picturesque village, well situated on the wine route in the Alsace). The swimming pool is very nice as well.
The hotel is in a very pleasant setting with modern and comfortable bedrooms. The food in the restaurant was excellent. Although everything worked, the quality of the bathroom fittings didn't match that of the rest of the room.
Room is okay, but bathroom needs update!
Quality services, wonderful staff.
Pleasant welcoming atmosphere, good food.
die Freundlichkeit der Wirtsleute - wir hatten die Möglichkeit, eines der frisch restaurierten Zimmer (neues Badezimmer!) zu bekommen, zwar etwas teurer, aber das war es wert. Wir werden wiederkommen. es hat uns alles gefallen
The little playground was great for the kids. I thought the location was very relaxing. It was everything I expected it to be.
Friendly staff, good location for walking tours. We haven't slept because of a loud humming noise. Apparently, one of the refrigerators was broken, and the temporary replacement compressor unit kept us up all night. We did not get any sleep, the bed was really tiny as well. In fairness, when we complained about this noise, they apologised, and offered us 1 free breakfast.
Very friendly staff. Excellent food and service at the restaurant. Family-friendly (travelling with very young children). Rooms spacious and clean. Hotel charged some extra costs, for example for the baby cot although stated free in booking.com's description. Rooms should be smoke free!
The pricing of the food was a joke! Miserable qulatity priced way too high!
The wonderful friendly staff and the excellent food. The room we ended up with didn't have a proper shower BUT it DID have a balcony.which was the most important criteria for us.
Good food and hospitality.
It was one of the best hotel I have ever visit. Beautiful old mill refurnished and redecorated to great attention and care. Free parking, magnificent rural Alsacienne view from the window. Each room has a name and decorated in different themes. Everything is clean, new. Breakfast is not included, it costed us 11 Euros per person, but I totally recommend it. There is no big choice, but everything is extremely fresh and delicious. It is the best hotel to visit Alsace famous wine route. There is also free Wifi. Best time to visit is September. Very romantic! no big choice of TV channels. no elevator, steps are wide and nice.
lovely hotel in the middle of Alsace in a romatic sourrounding, good base for walks, sightseeing and wine tasting, nice indoor pool.
Surrounding area is amazingly beautiful; with all the flowers during summer time. Staff are nice and helpful, although not all of them speak english. The food is great! They don't have kettle in the house, not suitable for anyone wishing to have a cup of hot drink in the middle of the night.
Marvellous a la carte Telephone,bath towel rail and jacuzzi inoperative. Considerable delay at check-in.
Beautiful village surroundings. Hotel very well maintained with beautiful decor. No restaurant facilities. Nearest restaurant 6km away albeit in another beautiful village.
This is a lovely place and fantastic value. Room very nice and well appointed and comfortable. Really charming. Breakfast really nicely presented. Sweet little town. I would really recommend a stop here.
charming hotel, good quality, definitely value of money
The hotel was wonderful, clean and very attractive. Our room with a balcony lovely. The owners and staff very friendly. We would thoroughly recommend it.
it was situated in a beautiful small village, charming!
Nice countryside hotel, helpful staff. The 'Pressoir de Bacchus'-restaurant in the same street serves excellent food at a very reasonable price! Apart from the availability of a bath, rather peculiar concept of 'superior room'... Unlike the 'standard-room': not two beds but a rather small two-person-bed, no flatscreen-tv but a rather small conventional one, and no Eurosport-channel available on our tv. Again, all this in contrast to the 'standard-rooms' of our fellow-travellers...
Very clean rooms, helpful staff. None
We enjoyed this hotel very much, it is located in a very small pretty village. Breakfast was good and it was a good overnight stay.
convenience, friendly, and very nice. Breakfast was very good!!!