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Location was convenient for a game weekend. Really need to upgrade this hotel.
Nothing Would never stay there again.
Great price, clean rooms, great balcony view of lake, friendly staff The toilet in the bathroom was in horrible shape and in need of replacement. It was falling apart, and I couldn't believe they'd rent out a room with it looking like that.
Staff & breakfast The room was dirty. Toilet seat had urine, stains, hair & ants on it & the floor. I told the desk clerk & he said he would let housekeeping know.
It was over priced. We had kids and they didn't tell us beforehand the pool would be closed so the kids were totally upset. The phone didn't work and they say breakfast is included but only a few things are included and they were awful.
Location The room was dirty, old. Did NOT feel safe, People were just hanging around in the parking lot late at night. No connection on the TV.
Can't think of anything good to say....lady at breakfast was nice. Keys didn't work, dirty and out dated rooms. Entire facility was outdated.
I was pleasantly shocked to find that the hotel was so nice. The room listed 'lake view' and that was an understatement if any. The room was directly on the lake on the third floor and I was treated to some wonderful sunsets and beautiful nature. The lake was fenced off from the hotel because there were alligators swimming around in there, but from my room on the third floor that was just more exciting to see than frightening. There was a wonderful hot breakfast buffet available for $3.65 which at that price was unbeatable. I was so happy finding this deal on Kayak.
Our room had a good view of the pool and lake. There was a huge spider in the room because the sliding glass door would not shut all the way. The carpet had cut out pieces that were replaced poorly. Also there was not a vent in the bathroom. Taking a shower felt like you were in a steam room. The hotel was changing from another hotel chain. Fresh carpet and paint would really make the place feel more modern.
We needed a place to stay because we were visiting my father in Shands Hospital so we only needed a place to sleep. We needed to take a nap in the afternoon before heading back to the hospital so we went to our building (building 2) and the entire building was under construction so it was very dirty and there were also quite a few shady characters around at the time. We went to our room and the room itself seemed ok until we tried to use the bathroom only to discover the room above was leaking into our bathroom so we tried to call the front desk and discovered our phone wasn't working. I walked up to the front desk and they placed us in another room in the same building. The bathroom was ok in this one but the phone didn't work in this room either. We then went to the hospital and returned at midnight for sleep. When we returned we could hear hammering and drills above our room (yes, they were actually doing construction after midnight!). I went to the front desk to talk to these people again and the guy said he would go and check on it right away. I returned to my room and took a shower figuring it would be over by the time I was done. I got out and sure enough nothing had changed. The guy I previously talked to was gone and the guy that was there was checking another customer into building 3 (where there was no construction). After some yelling we were switched to building 3. Why would they put customers in a building under active construction? Also, we ran into a couple of their "construction" workers and they were drunk and carrying around a case of beer (again after midnight while guests are trying to sleep!!)
Comfortable and clean room The place was larger than I expected 3-4 buildings 3 floors.
The Elevator was out of order and we were on the fourth floor.
Bed was very comfortable
Would have liked complimentary breakfast.
Friendly staff The room was dirty. The hotel desperately needs a refresh. My room felt more like a cheap roadside motel. It certainly was not worth what I paid for it. I do not feel like I got the best for my money.
Location is good. You need to be a member to get free wifi. Yeah in 2016 this hotel does not give free wifi. Staff rushed our check in experience to get back to texting. The level of service at this location does not meet the standards that Hilton has set. Not worth the money. Buyer beware.
(1) Free internet, (2)complementary airport service, (3) every clean, (4) "walk through" design of the closet, (5) everying you need
The rooms are great. The hotel is as close to campus as possible. The hotel itself is very nice, as evidenced by the people who got married there. The staff is wonderful. I did not like that my room did not have a fridge.
The facility is really old and not clean. Furniture shows wear and tear on them The house keeping service is not very good. They don't clean well and they leave some I cleaned items like used glasses without exchanging them. They also do late house keeping service and they don't have an on call housekeeper if you need some cleaning at night which all four stars hotels do
convenient location, friendly staff, clean and comfortable room noisy air conditioner (sounded like a jet taking off)
Comfortable, convenient, friendly There are many plugs available but no USB availability. They say they are upgrading and some rooms may be updated but ours wasn't.
Clean, easy to get to, walking distance from restaurants
Room modernized and looked new. Near lots of food and shopping. Hotel is in a very busy area. Mattress not bad but could be more comfortable.
Everything. Nice friendly staff. Excellent location.
Staff was extremely friendly. Everything was clean! There was an occasional dog bark. Never at night though.
Pet friendly, comfortable beds and good location. The first room we were put in smelled strongly of chemicals, so we switched. The second was musty and damp.
1st room the heat didn't work, shower still had soap bubbles on walls, and hair in it. Beds had hair under covers. Changed rooms; heat worked, but this room too had hair on shower walls. Beds were worn out and lumpy, as we're the pillows. Will never use a red roof again
Rooms was very clean !nd the floor was great to walk on. Everything was good
Good value. Rooms were clearly upgraded and clean.
The upgrade of the new Plus motels is quite nice, compabable to other better motels. The complete lack of any food for breakfast is a serious downside, especially when travelling with family. Altough the motel itself is very nice, those comparable motels with food would trump it.
Hotel was clean and quiet. Lack of breakfast is a definite downside. Coffee was not always available (ran out). A brown bag breakfast, fruit, yogurt, ... would be adequate.
The lighting was terrible in the room but the bed and pillows were great. The room overlooked the parking lot and was a bit noisy. The breakfast was ok. It was a little pricy considering.
Walkin shower was nice.
Drove down from Chicago, almost made it to our destination in Tampa but decided to find a mid-range priced hotel to stay. Found Sleep Inn and could not have been more satisfied with the stay. Check in took about a minute and we were upstairs in our room. The parking lot was well lit as we had our locked bicycles on the back and the room was spacious and comfy. Bathroom was clean and shower had good water pressure. Free breakfast was also a huge plus. There was nothing not to like. We enjoyed our overnight stay and would look to stay again on our next drive to Florida.
Free breakfast. Clean room. Polite staff.
Very helpful staff. I had been waiting for a fax to arrive at the hotel number and in the mean time they let me use the business center even well after my checkout. This was very useful for me. They also carried the fax to the business center when it arrived. Had to park a little far at night when I was least willing to walk.
Free breakfast Hotel IDF located right in highway. Rooms have poor isolation and cars noise is disturbing a good night sleep
The room had a slight stale smell, which even with the A/C on would persist.
It was clean and comfy. A bit pricey, but it was worth getting away for a few days!
I enjoyed the breakfast buffet because it also had a nice selection of fruit and a wonderful fruit medley. Of coarse it had the regular breakfast items. We really could not sleep well,because our room was attached to a adjoining room and that room kept there tv on all night loud. We ask for another room but there were no other non- smoking room available. I think they should work on sound proofing these rooms for people who would just like a good night sleep. Needless to say we were tired at our meeting next day.
Convenient location, easy parking, good hot breakfast every morning, quiet room, friendly staff. Perfect for business trip - one less thing I had to worry about. Nothing really; reason why I have stayed twice now when on business.
Staff was excellent. The lady at the check in went above and beyond helping my elderly mother to the room
Everything in this hotel is Excellent. The best hotel for the price. We definitely come back.
GUEST OFFICE SAVED THE DAY WE HAD A DRINK SPILL ON SOME FORMS THAT WE NEED MY WIFE RAN DOWN TO THE OFFICE SAVED THE DAY. THE BREAKFAST IN LOBBY IS NICE WE ENJOYED ARE STAY USB CHARGING PORTS ARE 1.0A OK FOR A PHONE NOT A TABLET A TABLET NEEDS 2.0A
Easy check in/out, cookies and coffee in lobby all the time, hot tub and pool, free wifi in room Woke up with multiple bites on my legs. Sheets were old and had holes and stains. Housekeeping service was variable. One day towels and sheets replaced, place felt clean. Other day bed was made but sheets not changed. Old and run down bathroom, paint chipping off walls, rust in sink and tub. Musty and damp smell in general. You can definitely tell this is a much older place attempting a rebranding. Needs an overhaul of the facilities, and an exterminator
The room we stayed in was adequate but not great by any means. This property is very old but has great potential. The room that we stayed in faced the court yard and had very tranquil qualities when we opened up the sliding glass door. Property needs an upgrade really bad. Location off I-75 is great and local dining places are very close. This is a 2 to 3 star hotel at best with above average hotel rates. Owners and management need to upgrade the rooms and stop using caulk to cure 30 year old problems. Faucets and fixtures are from the 70's and should all be replaced. Has potential to be a great 4 star hotel. Would stop here again on business or leisure but not until the place has had a face lift.
The rooms are large, bathrooms nicely updated, however, found quite a bit of "stuff" under the bed. Front desk staff is lovely , evening cocktail hour is a pleasant addition. Pool and hot tub are always a plus. On check in I requested and received a handicapped first floor room by the pool, makes it possible to spend some time with my daughters. We had to go over to Shands for cardiac testing for my 17 year old and it was great to be able to look forward to relaxing at the pool afterward. The general manager, Tim, had scheduled parking lot renovation for the weekend we were there. When we returned to the hotel the majority of the parking lot was blocked off and we were unable to park near the entrance closest to our room. As the entire parking lot appeared to be blocked off I stopped my car at the main entrance and went to the desk to ask where I was supposed to park. When I was told that I would have to park on the far back side of the hotel, this would require a walk of more than 300 feet, I explained that I have heart failure, I need a new heart, and that I'm not able to do that. I asked why on check in I wasn't informed that I wouldn't be able to park close to an entrance by my handicapped room. At this point Tim came from the area behind the desk telling the desk clerk that he would handle this. he informed me that there were handicapped spots on all sides of the building, so surely I could find one to use. I attempted to explain that not all handicapped people are alike, so not all handicapped spots are alike, and what my physical limitations are, but Tim talked over me saying we can move your room. I explained again the purpose of asking to be by the pool was to be able to spend time with my daughters, and moving me to another wing made it impossible for me to spend time by the pool with them. I asked for a workable solution where I didn't have to pack up all of our stuff, move our room, and not be able to spend time with my daughters. Time then said he would have someone "hold" a handicapped space (again on the far side of the building) for me, I then pointed out that this was in fact illegal, and the situation currently made the hotel non compliant with the ADA. Tim frequently yelled at me during this exchange,pointed out that he was the GM so there was nothing that would be done. When I asked who the owner is he snapped "Wells Fargo bank" at this point I gave up on finding a workable solution as the chest pain had started, I went to my car, and drove to the far side of the hotel, maneuvering around the construction equipment, having one construction worker wave me through and another then drive a piece of equipment almost into me. I finally get in a spot, and we start the walk to our room. (Had I known about the construction I would have brought my wheelchair like I do when walking distances is required, the hospital loans them for visitors and I mistakenly assumed I wouldn't have a great distance to walk). Instead of being with my girls I went to bed. Since my diagnosis five years ago I take every chance I can to make memories with my daughters, and this trip could have been filled with fun memories for them, instead it was a stark reminder of what heart failure has taken from our family. Tim could have found a way to make the situation work with my physical limitations, instead he wanted to show me that he was the boss, and he made all the rules.
Clean comfortable room, pillow top bed, hot breakfast, helpful friendly staff. Great value for the money. Nothing
Comfortable, nice bar area, cozy. Clean Bar tender not quite with it. breakfast waffle maker a mess and needs instructions posted better.
Price Lobby Location for UF Chemical cleaning smell in room
I have stayed at The Lodge many times over the last 25 years. The hotel is still relevant and in good shape. The staff is excellent. The office facility is very good. The popcorn and bar in the evening, with a fireplace, is a great place to relax after a long day. The office used to have two computers and now has one. I had to wait a few minutes to be able to get some work done. Not a big deal but maybe something that could be addressed.
The rooms were very clean. The decor of the hotel was nice. The breakfast selection was extensive.
Room we stayed in was huge! Our room had 2 double beds, and we had a pack & play for our baby. The room was so big that the pack & play didn't get in the way at all. Our 1-year-old & 3-year-old still had plenty of room to play on the floor with their new Christmas toys while we still had room to walk around. The lobby area is great with the lodge theme, sitting areas and fireplace in the middle. We also liked the Christmas decorations: Christmas tree, reindeer and nativity scene! Very good breakfast & good coffee! Very good price as well. Rooms are a little dated (but still very clean). No fridge or microwave in the room we stayed in (not a huge issue, but could've been helpful, and many other hotels include them nowadays).
nice facility, comfortable clean room Noisy hallways, staff, breakfast was awful
The room staff and free breakfest The bed matress sucked
The location was perfect for my needs: centrally located and near main thoroughfares. The room was comfortable and clean, though not spectacular (decent size, though the decor was a bit dated). The breakfast was above average. The price was good. There was some traffic noise because it was next to the interstate, but rooms away from traffic were higher in price. I did not use the dresser because the drawers smelled like the previous user was a smoker and put all of his smelly clothes in there.
There was never anyone the front desk. I had to wait a couple minutes and then obnoxiously yell "HELLO" for someone to come out of the back. They took my towels out of my room and found out they never replaced them AFTER I took a shower. It took them about 15 minutes for them to deliver clean towels. When they assigned my room card, I had to come back multiple times to the front desk since it wouldn't work at my door, which was really frustrating.
Have stayed with them before and will return in the future. Thanks!
The pet friendly room was clean and comfortable. The staff was friendly. My room faced I 75. The noise was awful. I got little sleep. Although the review states this is a "pet friendly" motel, they actually have a limited number of pet rooms. This should be noted in the hotel description and reservations made accordingly.
The staff was courteous. The Breakfast was done very nicely. The hallway carpet needed a good cleaning or replacement.
Location was right off the interstate, hotel was clean, room was nice. Pillows were uncomfortable, and breakfast could have been better, $100. Incidentals charge held on credit card for too long.
The restaurant Gators Den Outdated
Clean, quiet spacious room. It's been over a week, and I still have not been refunded my $100 deposit for "incidentals!"
The hotel was close to family; the staff was friendly. The bedding was not very comfortable. It wasn't soft; there was no extra blanket in the room. The following night I was at another hotel and the difference was noticeable.
Staff and room were great. We have stayed in many hotels in Gainesville, this is one we keep going back to. Air conditioner blew on to the bed closest to it.
Rooms are small and noisy. We could hear people in the rooms next door . Not much insulation between walls of rooms .
The room size, cleanliness and breakfast buffet.
location value parking building access breakfast
I like the courteous staff especially the desk attendant at the desk in the evening, he exhibited great customer service and was very friendly. The bed was comfortable as well. The bathroom in side our room smelled like that a a gas station. It emitted an odor even after cleaned.
Complimentary breakfast was poor in nature. No one tended when food was out. Food area was not clean and quite messy. Selection was poor at best. - fitness center was broken down. I was not informed of this when i checked in even though i inquired about the location of the fitness center. - Shower tub in room was dirty
The cleaning staffs, they are very nice!! There was a young lady whose argue with me soon as I get here, which made me very unhappy with her, but that's okay, and she work at the front desk, they told this hotel I would arrive late Wednesday, n the change me still for Tuesday, not fair, should be only time people stay, that's highway robbery!
Very clean quite. Staff was very nice and helpful. Close to Shands Hospital and plenty of restaurant's make it convenient
Off exit. Many restaurants and commercial.
This was a well appointed, well run hotel with great service and a great breakfast
Nothing Over priced, rude staff, no receipt, no newspaper, location poor.
Decent location in Gainesville. Nice outdoors area. Big porch which we used to have pizza with our friends. Staff seemed aloof. The room was on the third floor...38 steps up. The sunken tub required some gymnastics to enter. Our room had a separate bathroom across the hall.
Breakfasts and evening wine & cheese features were great. Clean accommodations, very nice, friendly, helpful staff. Nice location, quiet, even on holiday! lovely atmosphere and decor. Not or handicapped where we were. Stairs-No elevator, but had ramps. Beds are sometimes high to access and in corners which may be difficult to maneuver. Furniture nice but not comfy. Local Restaurant closed New Years, so you could walk or order out.
The breakfast was delicious. The room was clean and quiet. The bed was comfortable and the staff was supper nice.
My husband and I recently attended a wedding and stayed at the Sweetwater Branch Inn. We stayed in the Camelot room, which was the most economical, and were absolutely delighted with our experience. The room was a decent size and had a private bathroom, but more importantly, it had a quality atmosphere. You can wonder throughout the old house, which oozes Southern hospitality and charm, with its victorian vibe. In the morning we awoke to a spectacular breakfast which we ate on the veranda. Such a nice stay! And much better than any hotel in the vicinity! (We stayed at a local hotel during our previous trip to G-ville and had to switch rooms because of the rancid mold smell)
staffs willingness to accommidate late arrivals and assist with additional needs. it was difficult to find by address. GPS doesn't register this hotel by name and street address takes you to an dark alley.
Very friendly place. Would go there again
The 24/7 pantry in the lobby was great. And the staff was very attentive and friendly! Everything was great
Excellent Service, Great Location, Clean and comfortable rooms The dining/bar area closed at 9 pm, the gym was small and smelled horrible
Wonderful all suite hotel near I-75 in Gainesville. Extremely good location from he school and next to a least a dozen restaurants and good shopping for college needs. Very clean, nice pool, gym, laundry and very large units including full kitchen with full refrigerators. Highly recommend, reasonable price, very clean and lovely staff.
Very comfortable rooms. Clean and staff was friendly. The breakfast had lots of items to choose from. We only stayed 1 night, but the kitchen was equipped nicely for a long stay. And the layout for the one bedroom was convenient traveling with a teen.
Room size comfortlv of b bed cleanliness Noinifridge or mocrowave was mpt told about breakfasy
Staff was friendly and efficient. Terribly misleading photo - this is a motel where you park directly in front of your room. VERY loud, hard to sleep when people and cars are constantly going by right outside your room. I would have never booked had I realized place was a motel as I'm a single woman traveling.
The hotel lobby looked to be newly renovated and the breakfast in the morning was good. The location was good as there are alot of restaurants very close, Our bathroom was not clean upon arrival which set a bad tone for the rest of the stay, but the lady at the front desk did apologize and take a few bucks off the tab, which was good. The room looked cheap but for the money, it worked for a overnight stay.
I was extremely pleased on both the cleanliness and location. You couldnt beat it for the price. I would have paid more. Everything was great
Everything was fine. This hotel is a good value. This hotel was totally fine for the money, but I believe it was rated as 3-stars when I booked it on Kayak. It is NOT a three-star hotel. It is a budget hotel.
They modernized an old property and asked full market rates Separate knobs for hot and cold water for shower make it near impossible to regulate and taking a shower was tortuous not enjoyable. Friendly staff and the beds were good
Overall our stay was very pleasant, room was clean and presentable, Staff was excellent! Don't let the older style of the building deceive you, I would stay for business or pleasure in the future for sure! Also, very close and convenient to restaurants. The only downside is the area closest to hotel is run down, but out of the control of the hotel I'm sure.
Many small children running around and in the pool. The staff was yelling profanities at eachother and the walls were extremely thin, you hear everything!
Look good Very clean & professional
It's always a great stay. I always seek out Courtyard when I travel.
clean room. good beds not enough computer stations in lounge
Loved the bistro, happy hour, and the included breakfast was amazing!! Great friendly staff!!
Too close to Interstate traffic noise, no complimentary breakfast
I have stayed here twice for school, but won't stay again. The rooms smell (My first the bed had a terrible odor). They renovated the rooms, but they are still dirty. The proximity to UF is great, but the neighborhood is suspect. I don't feel good about leaving my car there overnight.
The only thing good about this hotel is its location to the University of Florida and its dedicated staff. Otherwise, for a few dollars more stay at the Marriott hotels. The Holiday Inn University has seen better days, and a few coats of paint, and new carpet will not solve its problems. The hotel needs updating, just because your guest have limited choices in hotels in Gainesville is no reason to try to charge inflated prices. The rooms at this hotel should be more in the range of $ a night or less. Yet, they want about $. The Marriott down the road can come in at $ and it has more amenities. The cafe next to the hotel also needs an upgrade, but the staff there is friendly, courteous and young. Probably college students on a part-time job. I did not eat at the restaurant, just had a drink there. Also, though I saw cleaning products on the custodian's cart, the bathroom in my room smelled of urine and it was nauseating. I tried to freshen it up with mouthwash since I didn't have cleaners with me.
very nice reception, courteous an helpfull staff, very clean hotel an rooms. will stay there again when in town.
Booked for business trip, was centrally located. However, front desk staff was not friendly at check in. The clerk acted like I was an annoyance to her. Room was visually displeasing. Stains on the ceiling, bathroom too small and I was afraid to walk on the floor without shoes. Left early, will never go back.
The Inn has undergone renovations the past year or so, but even more impressive than its improved decor is the courteousness and professionalism exhibited by the entire staff. Everyone is very helpful and always greets you with a smile. We have even received assistance from the more than helpful General Manager when we inquired about a specific type of room. He personally ensured we received exactly what we requested. The location and fantastic new in-house restaurant are two more reasons why this is undoubtedly the best hotel in Gainesville, FL.
Holiday Inn University Center takes you back in time to the $* hotel chain in New York State...the rooms are glued together with five different size tiles in the bath room. Have you ever seen a 1 inch groutting around the sink and tubs. The air conditioning...wall mounted in the early 1950. thank God I didn't subject my family to a regular room...we were treated to a upper class executive room on the 5th floor. When asked about breakfast the front desk personnel stated go out the front door hang a left. If you go another few feet you could eat at the McDonalds next door. Save your money...sleep in their parking lot.
We visit the University Center many times on busy Florida Gator football & basketball weekends and have never been disappointed! The hotel has been around for a long time, but they do an excellent job with upgrades - and nothing beats the location or the staff! They are the best!
April 4, 2007 - Gainesville, Florida: I just checked out of the Holiday Inn - University Center located just across the street from the University of Florida. I travel 5-days a week. This hotel was comfortable, clean; the staff was friendly and helpful. The hotel is just finishing up a major renovation. The room was NEW, fully renovated and very clean. The location was perfect, right across the street from the University of Florida. Great price! I will have to send my Travel Agent a gift for booking me here. I will be back for the Football games! Go Gators!
I have not stayed at a Holiday Inn in ages, and have avoided this one on my frequent trips to Gainesville due to the '3' rating it had. When it was among the last few hotels with rooms available last week, I decided to give it a try and was very happy with my stay. Free cookie on check in, several welcoming notes on arrival to the room. I was on the 6th floor where it was very quiet. The room was sparkling clean and smelled that way. No perfumed or stale room deodorizer scents. The soaps and other sundries were of high quality, and the bathroom was spacious. The only drawbacks were the following: it took 2-3 minutes for the water coming from the shower to warm up, so lots of water was wasted waiting for it to do so. The air conditioning unit was one of the loudest I have encountered, and its age did not fit with the modern feel of the room. I ordered room service as the prices were not unreasonable. However, I pretty much paid for what I got, which I suspected when they told me it would be ready in 15-20 minutes! The hot stuff (ribs) was obviously warmed in a microwave, and the cold stuff, a 'pineapple' cole slaw looked and tasted several days old, so I avoided finishing it. The broccoli was bright green and fresh though so that was my silver lining! Excluding those negatives, I would definitely stay again, though might choose a lower room
I loved this hotel, the staff is so great, they go so far out of their way to make sure you are happy with you room and enjoying your stay with them. Hotel has been remodeled and looks great. The employees treated me like their long lost cousin from the guy that cleaned the lobby every day to the maid that cleaned my room to the security dude that was there everytime I left the building. I will be staying here everytime I go to Gainesville. Go Gators
room was clean an comfy, close to everything, shuttle service was realy excelent front desk people were friendly and helpful ,food in resturant was good but limited security was seen walking around often. would stay there again.
The Staff is exceptional. Full suite room was very comfortable especially the bed.
Cleanliness Staff was not the friendliest
This guest did not leave comments about this hotel.
Friendly Staff no
Very nice room
This guest did not leave comments about this hotel.
Very clean and spacious. Comfortable bed. Quiet A/C unit. Nice sized flat screen tv. Good breakfast.
Huge room and the kids loved the fire pit for making smores. Customer service was also excellent. Pool was not heated.
Location Manager wasn't nice
This guest did not leave comments about this hotel.
All staff from front desk to housekeeping were very customer service itiented. Reflectionary of great place to work. Could use sign to show where lobby was when pulling in