Pros (+) The staff are all outstanding.
Cons (-) Lobby is not on the main floor. Better signage letting people know would be an improvement.
3 stars
Courtyard by Marriott Leon at The Poliforum
Boulevard Francisco Villa No. 102, 37510 León, Guanajuato, Mexico
León, Mexico
See location+52 477 295 9400Photos of Courtyard by Marriott Leon at The Poliforum
Overview
Surround yourself with modern comforts and elevated convenience at Courtyard Leon at The Poliforum, providing amenities such as complimentary Wi-Fi, meeting space and a convenient location near Guanajuato International Airport. Situated next to Poliforum Leon Convention and Exhibition Center, conducting business has never been easier. Soak up Guanajuato's soul as you explore colorful buildings, charming streets and dynamic destinations. After a busy day, recharge in our hotel's spacious rooms and suites, where you'll feel at home with our flat-panel TVs, sleek workstations and plush linens. In between working and relaxing, fit in a full-body workout at our 24-hour fitness center with an array of equipment. Then bask in the Mexican sunshine at our outdoor pool with comfortable lounge chairs. When hunger arises, indulge in flavors from around the world at our on-site restaurant. Whether you're building Professional relationships or vibrant memories, enrich your experience at Courtyard Leon at The Poliforum.
Amenities at Courtyard by Marriott Leon at The Poliforum
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
General
- Family rooms
- Seating area
- Garden view
- Interconnected room(s) available
- Sofa
- Solarium
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
- Storage available
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Air-conditioned
- Conditioner
Dining
- Grocery deliveries
- Packed lunches
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Express check-out
- 24hr front desk
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
- Smartphone dock
Bathroom
- Shower
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Private bathroom
Accessibility and suitability
- Increased accessibility
- Hypoallergenic
- No smoking
- Pets not allowed
- Designated smoking area
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Private parking
- Shuttle service (additional charge)
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Outdoor
- Terrace/Patio
- Garden
Health and safety
- Daily housekeeping
- Safe
Things to do
- Eco tourism
Family friendly
- Cribs available
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of Courtyard by Marriott Leon at The Poliforum
8.7
Very good
395 verified ratings
Wonderful
244
Very good
48
Good
42
Okay
23
Fair
15
Mediocre
9
Poor
14
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, particularly praising the breakfast options. However, many expressed dissatisfaction with the service, citing issues with reservations, additional charges, and inadequate amenities. Overall, while some enjoyed their stay, others felt the hotel did not meet expectations for the price paid.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8.7 out of 10
63 reviews
7 out of 10
1 review
8.7 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's standout features?
The hotel offers a great location, friendly staff, and ample rooms with comfortable beds. Additionally, guests appreciate the equipped gym and the quiet environment.
How is the food quality at the hotel?
Guests have mentioned that the food is okay, but some have found the breakfast to be poor. There have also been comments about limited and boring buffet options.
Is parking available at the hotel?
Yes, the hotel provides parking amenities, but some guests have mentioned that there are additional charges for parking.
What can guests expect during their stay in terms of cleanliness?
Guests have reported that the rooms are clean, but there have been concerns about the staff not complying with hotel rules about wearing face masks to protect guests. Additionally, some guests have mentioned issues with the shower and the toilet mechanism.
When is the best time to visit the hotel?
The high season is in March, and the low season is in May. However, guests should be aware that the city may have events such as marathons that could affect travel around the hotel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from the Mini Fridge
Some guests reported noise issues with the mini fridge in the room, suggesting to unplug it at night to avoid disturbance.
Check Restaurant Hours
Several guests mentioned that the restaurant closed early, so it's advisable to inquire about the operating hours to plan meals accordingly.
Verify Room Amenities
Double-check room amenities with the hotel before booking, as some guests found discrepancies between the listed amenities and the actual room features, such as the presence of a bathtub.
Confirm Face Mask Policy
Despite signage about face mask requirements, some guests noted that the policy was not consistently enforced by the staff, so it's recommended to clarify this upon arrival.
Be Mindful of Noise from Street Events
Guests advised being aware of local events, such as marathons or games, as they can lead to street closures and traffic congestion around the hotel.
Plan for Taxi Service
If in need of transportation, guests suggested being proactive in flagging down taxis, as they may not be readily available.
Inquire About Bed Comfort
Some guests found the beds uncomfortable, so it's advisable to inquire about bed options or preferences before booking.
Check Buffet Availability
Guests reported limited and empty food trays at the breakfast buffet, particularly on weekends, so it's recommended to confirm buffet availability and variety during the stay.
Verify Room Service Menus
Some guests noted the absence of room service menus in the rooms, so it's advisable to inquire about available dining options and menus upon arrival.
Confirm Bidet Functionality
If the presence of a bidet is important, guests should verify its functionality with the hotel, as some guests reported issues with the bidet in their bathrooms.
Location
Boulevard Francisco Villa No. 102, 37510 León, Guanajuato
What's nearby
- Poliforum Leon Convention and Exhibition Center54 yd
- Estadio Leon0.3 mi
- Zoo Leon0.4 mi
- Explora Science Center0.5 mi
- Triumphal Arch of the Causeway of the Heroes1.2 mi
- Centro Max Shopping Center1.4 mi
- Templo Expiatorio del Sagrado Corazon de Jesus1.4 mi
- Teatro Manuel Doblado1.8 mi
- Leon Cathedral2 mi
- Martyrs Plaza2 mi
- Historical City Archives and Archaeological Museum2.1 mi
- La Gran Plaza2.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Courtyard by Marriott Leon at The Poliforum
Low season | November |
|---|---|
High season | January |
Average price (weeknight) | $97 |
Average price (weekend night) | $104 |
When to book a room at Courtyard by Marriott Leon at The Poliforum
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Courtyard by Marriott Leon at The Poliforum
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Closest
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See most recommended stays in LeónGood to know
Value for money | 8.0 |
|---|---|
Distance to city center | 2.0 mi |
Nearest Airport | León Del Bajio |
Distance to airport | 13.9 mi |