Carlton Court - Mayfair

The staff at Carlton Court - Mayfair are known for being very friendly and helpful, providing useful information and assistance whenever needed.

Some guests have mentioned that the bed mattresses were not very comfy and worn out, but the hotel offers extra-long beds and feather pillows for a good night's sleep.

The hotel is located in a prime area, close to popular landmarks like Buckingham Palace, Piccadilly Circus, and Hyde Park, making it an excellent choice for exploring London.

Guests can have food delivered to their accommodation and enjoy a spacious dining area, making it convenient for families and groups.

Some guests have mentioned concerns about the cleanliness of the apartment and the need for improvements in the bathrooms, but the hotel is known for providing clean and spacious accommodations.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Guests appreciated the hotel's central location, making it convenient to visit nearby attractions such as Buckingham Palace, Piccadilly Circus, and the National Gallery.

Some guests noted that the apartment was spacious, while others mentioned that one of the bedrooms was small. If space is a priority, it may be beneficial to inquire about the specific layout of the available rooms.

Many guests praised the friendly and helpful staff, particularly mentioning Ibrahim and Ahmed for their excellent hospitality. Don't hesitate to seek their assistance for recommendations and guidance during your stay.

A few guests highlighted that some appliances and furniture were old and in need of repair. It may be helpful to inquire about the condition of the facilities in the specific room you intend to book.

While the location was praised, some guests felt that the price was expensive for the property. It's advisable to consider the overall value in relation to the rates offered.

Several guests mentioned issues with the cleaning service, including missed cleanings and the need to remind staff. It may be beneficial to clarify the cleaning schedule and expectations upon check-in.

A guest mentioned an unexpected £500 deposit request on arrival. It's advisable to inquire about any deposit policies and seek clarity to avoid surprises.

The hotel offers various accessibility features, including wheelchair accessibility, lowered sinks, and grab rails in the bathroom. Guests with specific accessibility needs may find it beneficial to inquire about these features when booking.

A guest mentioned that the apartment was dark, while others highlighted soundproofing as an amenity. If noise and lighting are important factors for your stay, it may be helpful to inquire about the available soundproofing and natural lighting in the rooms.