Palace Court Hotel

Nothing Virtually no hot water, No workspace in room as advertised on internet.

The staff were polite and friendly and the room was clean and warm. It has easy access to the tube / shops and a few nice bars. Nothing amazing but good for an over night stay. Couldn't really complain about anything.

The location of this hotel out weighs any negative comments that follow. On arrival we were met by a friendly staff who allowed us to leave our bags. Our triple room was on the top floor which did involve quite a climb (not recommended for unfit guest) The room was clean and spacious and replenished every day. Breakfast was provided, consisiting of cereal, boiled eggs, cheese and toast. Walking distance from the Central Line, District Line, Hyde Park and Notting Hill. Value for money. The water pressure in the shower was low however the water was hot.

Veronica, the receptionist on the morning I arrived, was very welcoming and helpful. Veronica was accurate in her information about an internet cafe location ( tho' I also found one at the top of Whitley's)as well as a couple of other pieces of tourist information I needed. I chose the Palace Court Hotel because of its price and proximity to Paddington Station as I arrived from Heathrow very early in the morning. As it turned out the hotel is located near the 23 Bus route which was very handy. The tube strike was on so I didn't use the close stations. I felt comfortable walking in the area at any time. I found the stairs tiring (I was on third floor)but ... maybe I should be fitter. Found the shower taps a bit tricky, need instructions.

Staff were friendly and always available if you had any queries. No Lifts and the shower was broken. Rooms were basic.

great reception emplyees, courtesy and patience awful breakfast services, no hot milk, often no glasses neither cups, really bad coffee, no courtesy and some of the waitress didn't speak english