Overview

Palace Court Hotel

64-65 Princes Square, London, W2 4PX, United Kingdom
+44 207 727 4412

$50+

Rates
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Overall guest ratings

5.9/10 Okay
Based on 2,053 reviews
See all reviews

Review highlights

  • 9.4
  • 4.3
  • 2.9
  • 2.5

Nearby

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    About

    A stay at Palace Court Hotel places you in the heart of London, minutes from Whiteleys Shopping Centre and close to Royal Albert Hall. This hotel is close to Imperial College London and Harrods.

    Rooms

    Make yourself at home in one of the 42 guestrooms. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

    Rec, Spa, Premium Amenities

    Make use of convenient amenities such as complimentary wireless Internet access, a television in the lobby, and tour/ticket assistance.

    Dining

    A complimentary continental breakfast is served daily.

    Business, Other Amenities

    Featured amenities include a 24-hour front desk and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request).

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • No smoking
    • 24 hour front desk
    • Storage available
    • Concierge service
    • Pets not allowed
    • Business center
    • Meeting/Banquet facilities
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    5.9 Okay
    Based on 2,053 reviews
    • 9.4 "Terrific location."
    • 5.3 "Service is ok."
    • 4.3 "Breakfast is below average."
    • 2.9 "Awful rooms."
    • 2.5 "Disappointing internet connection."
    • 1.5 "Horrible vibe."
    • 1.3 "Terrible amenities."
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    Overall Rating

    5.6 Okay
    Based on 615 reviews
    • 9.3 "Terrific location."
    • 4.7 "Service is below average."
      4.2 "58% indicated the reception staff was not good."
      3.5 "Bad housekeeping, according to 65%."
    • 4.4 "Breakfast is below average."
    • 3.9 "Not very clean."
      3.9 "61% said rooms were dirty."
      3.6 "64% said the bathroom was dirty."
    • 2.4 "Quite uncomfortable."
      0.5 "95% said rooms were small."
      4.4 "56% didn't like the uncomfortable beds."
      0.6 "94% criticized the small bathroom."
    • 2.4 "Awful rooms."
      2.6 "74% complained about the bathroom."
      0.5 "95% said rooms were small."
      4.4 "56% didn't like the uncomfortable beds."
      3.9 "61% said rooms were dirty."
      1.2 "88% thought they were poorly maintained."
      3.6 "64% said the bathroom was dirty."
      2.4 "76% had problems with the shower."
      0.5 "95% found problems with the furniture."
      2.6 "For 74%, the rooms looked old."
      0.6 "94% thought the tv was sub-standard."
      0.6 "94% criticized the small bathroom."

    Overall Rating

    6.1 Good
    Based on 862 reviews
    • 9.6 "Terrific location."
      9.7 "Near to public transport, according to 97%."
      9.0 "90% liked the proximity to shopping."
      8.3 "City centre within easy reach, said 83%."
    • 5.7 "Service is ok."
      6.5 "Only 65% found the staff to be friendly enough."
      6.9 "Only 69% thought the service was professional."
    • 4.3 "Breakfast is below average."
    • 3.1 "Awful rooms."
      2.9 "71% complained about the bathroom."
      0.7 "93% said rooms were small."
      4.6 "54% said rooms were dirty."
      1.2 "88% thought they were poorly maintained."
      4.6 "54% said the bathroom was dirty."
      2.5 "75% had problems with the shower."
      0.5 "95% found problems with the furniture."
      3.0 "For 70%, the rooms looked old."
      0.6 "94% criticized the small bathroom."
    • 2.8 "Disappointing internet connection."
    • 1.6 "Terrible amenities."
      1.3 "87% thought the building wasn't nice."
      0.5 "For 95%, the lobby entrance was sub-standard."
      0.9 "91% thought the facilities needed updating."
    • 1.3 "Horrible vibe."
      0.5 "For 95%, the lobby entrance was sub-standard."
      2.1 "79% criticized the unstylish hotel."
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    Overall Rating

    5.8 Okay
    Based on 574 reviews
    • 9.2 "Terrific location."
      9.3 "Near to public transport, according to 93%."
      8.4 "84% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 5.8 "Service is ok."
      6.0 "Only 60% found the staff to be friendly enough."
    • 4.2 "Breakfast is below average."
    • 3.5 "Disappointing food."
    • 2.7 "Quite uncomfortable."
      0.9 "91% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
    • 2.7 "Awful rooms."
      0.9 "91% said rooms were small."
      3.2 "68% complained about the bathroom."
      4.8 "52% said rooms were dirty."
      4.6 "54% didn't like the uncomfortable beds."
      1.1 "89% thought they were poorly maintained."
      2.6 "74% had problems with the shower."
      0.7 "93% thought the tv was sub-standard."
      4.5 "55% said the bathroom was dirty."
      3.3 "For 67%, the rooms looked old."
      0.6 "94% found problems with the furniture."
    • 2.5 "Disappointing internet connection."
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