There is a pleasing buzz to this luxury London hotel that reflects the energy of its Tottenham Court Road location, equally good for the City, the West End or even Paris via St Pancras station. Rooms by contrast are peaceful, stylish and ergonomically designed for ultimate relaxation. The 330 luxury rooms and suites at the Grafton four star Hotel London are ergonomically designed to provide guests with a comfortable environment. Sleek furnishings, marble bathrooms, and crisp linen add to the luxury environment. Larger deluxe rooms include extra work space and a seating area. Access to bedroom floors is by room key only. A host of services and amenities are available at the Grafton 4 star Hotel. Key features at this luxury London hotel include a business centre, fitness room, valet parking upon request (local car park used) and complimentary wireless Internet access. We also have several Airline & Partner Loyalty programmes. The Grafton Luxury Hotel London is home to 11 conference and meeting rooms that can host as many as 120 guests for any type of event, from meetings to weddings. A dedicated events team and the latest AV and communications equipment will ensure that every event at this central London luxury hotel will run smoothly. Open for breakfast, lunch and dinner, Steak & Lobster Restaurant is just off Tottenham Court Road and offers 10oz, dry-aged rib-eye steaks and fresh whole lobsters served on the half-shell with unlimited fries and salad. The sleek and sophisticated environment of this central London restaurant makes it an ideal place to dine with friends or business associates. This central London four star hotel is situated in a prime location, minutes from Oxford Street on Tottenham Court Road, next to Warren Street Underground Station in the heart of Fitzrovia. The Radisson Blu Edwardian Grafton Luxury Hotel is close to Regents Park, the British Museum, Oxford Street, Soho, Madame Tussauds and provides a starting point for all major London sightseeing tour operators. The Grafton is opposite the University College Hospital and works in partnership with the hospital to provide support for long and short term patients. The hotel is also a 10 minute walk to St. Pancras International station and Eurostar links to Paris and Europe, as well as Kings Cross and Euston stations. We're proud to be part of the Green Tourism Business Scheme and have been given the Silver Award to show that we're doing our bit to meet the high standards set by Green Tourism.
conference hotel with tiny hallways, bad views. Did not feel luxurious. Overpriced
Location is great and rooms are quite large and clean. Also quite reasonably priced.
The rooms are a bit noisy. They need to replace the windows which do not close very well so you hear all the noise from outside. Staff could be more courteous.
Great location - and was very close to King's Cross which was a big reason for booking this last minute. Room is small but exactly the space needed. Beautiful space and very comfortable.
Would be great if hotel could have USB outlets as a replacement for plugs and need for adapters in charging tech gadgets.
The room was very tidy, and had everything we needed! The front desk was very helpful and the tube station (Warren) was right next door.
I can't really think of anything at all. There was no fridge and my husband mistook the minibar so we were charged, but the front desk took off all the chargers.
Excellent Breakfast buffet, right across the street from the Tube stop. Neat and clean. Room decent size. Towel warmer contributed to heat in room, but maintenance guy was quick to correct that for us.
Air conditioning did not work properly and it was too warm in room at night. The hardest bed I have ever slept on! We had to take the comforter and place if under the thin mattress cover for any cushioning at all. Truly just a hard set of box springs with a cover, no mattress at all.
location was excellent, had an appointment at the uclh hospital. Service from staff at front desk, valet parking and room service was very good indeed.
Negatives are although we arrived later than planned and had wanted to order hot food, when we called at 10.55pm we were told hot food was finished! The advertised finish time is 11.00pm in room service info, I know it is only five minutes but when you have travelled 5 hours and did order before the end time, bit frustrating.The stay to be honest was spoilt by very slow and unmotivated restaurant staff, No welcome from staff in restaurant, had to wait by a table whilst he took all the cutlery off a fully layed table next to our table, why not just seat us on the table that was already layed??!! Did not expect a hotel as this to be unprofessional at all.I expected better for breakfast than the experiance we had,being hoteliers ourselves.
It was a business trip so only slept there but breakfast was lovely. Excellent location too!
Excellent service. Great breakfast.
The room was spacious, comfortable and very clean.
The TV was dated and had a very limited number of channels.
Check-in and check-out was easy and efficient
1) Bedroom sash window was loose fitting and so rattled in the wind. 2) Goods being received (or moved) below my window at 06:30. 3) Ancient 14in portable TV as far away from the bed or easy chair as it was possible to locate it.
We were upgraded to a suite, which was wonderful. The staff were very helpful and the location is excellent.
staff on reception
very helpful excellent staff
temperature control in room,high charge for telephone
very unfriendly staff, and the whole hotel needs urgent refurbishment.
The room was nice but only after complaining about the first one i was given.
Having booked a king size room i was disappointed at the size of the room I was alocated. After complainijng this was soon rectified and i was given a larger room.Breakfast was not a pleasant experience. had to queue for ages, bit like being in a holiday camp.Not becoming of a four star hotel. restuarant tables were far to close together and this made for an impersonal atmosphere. The staff appeared to be doing there best under difficult circumstances. They remained polite throughout.