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|"Fantastic staff and customer service"||(in 79 reviews)|
|"Highly recommended for a special occasion"||(in 9 reviews)|
|"Extremely helpful and friendly staff"||(in 388 reviews)|
|"Club lounge was poor"||(in 19 reviews)|
|"Very small rooms and beds"||(in 113 reviews)|
Time of year
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|excellent staff||in 978 reviews|
|great location||in 622 reviews|
|hotel staff||in 619 reviews|
|small room||in 570 reviews|
|great hotel||in 313 reviews|
|best hotel||in 307 reviews|
|excellent hotel||in 303 reviews|
|great service||in 181 reviews|
|room service||in 177 reviews|
|breakfast||in 158 reviews|
|club room||in 121 reviews|
|oxford street||in 99 reviews|
|room upgrade||in 49 reviews|
|vera||in 42 reviews|
|hyde park||in 20 reviews|
|wedding anniversary||in 17 reviews|
|room was a little||in 3 reviews|
|location was excellent||in 2 reviews|
|free parking||in 1 review|
|friendly staff||in 1 review|
|standard double room||in 1 review|
Excellent, friendly ervice
The room was very clean, well equipped and comfortable.
The front of house staff seemed disorganised, we checked in at 10am and left bags, got a call at 12.30pm asking when we would be arriving and had to explain had checked in and paid!!! Were advised that bags would then be in room when we returned, however, when we did get back only one of two bags was there. After calling reception eventually went down to find bag was still in the lobby not even locked away. Bar was not open due to staff being late and would have expected this to have been open all day for a 5 star hotel. Alll in all the front of house staff, with the exception of the doorman who was excellent, were definately not up to the standard of a 5 star property
Club room ,Location and the staff was wonderfull,,
Nothing really ..
The proximity to Oxford Street and the West End
The room and bed where surprisingly small for 2 grown ups with luggage. We didnt really have any space for our luggage or what we shopped. Needed to place shoes in bathroom.
This contemporary 5-star hotel is situated in Westminster and offers a butler service. It is a five-minute stroll from Marble Arch Tube Station and Marble Arch.
The hotel features a sauna and a Jacuzzi, together with free Wi-Fi. Convenient services include an express check-in/check-out feature and a luggage storage area.
The rooms at The Montcalm Marble Arch have a marble bathroom, a pillow menu and an iPod docking station. They are air conditioned and offer slippers, a flat-screen TV and a mini bar. Complimentary fruit and newspapers are also provided.
The Montcalm Marble Arch's restaurant is the ideal spot to unwind following a day's sightseeing, with a selection of international dishes available. In the evening, guests can relax with a beverage in the on-site bar. A selection of eating options are also found in the area.
London's attractions, including Edgware Road, Selfridges and Oxford Street, are easily accessible on foot from The Montcalm Marble Arch. The hotel is also moments from the area's well-known establishments, and Madame Tussauds and Baker Street are within walking distance.
based on 3,064 reviews
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Most Popular Landmarks
- Hyde Park 0.8 mi
- Piccadilly Circus 1.1 mi
- St James's Palace 1.2 mi
- Buckingham Palace 1.2 mi
- Science Museum 1.4 mi
- Victoria and Albert Museum 1.4 mi