Vilenza Hotel

Guests have described the beds as comfortable and the rooms as quiet, providing a perfect stay for the money paid. Some guests have also mentioned that the sofa beds were not very comfortable.

The hotel does not offer parking, but it is conveniently located close to bus and train (tube) stations, making it easy to access various places in central London without the need for a taxi or bus.

The hotel does not offer breakfast, but guests have appreciated the presence of a microwave, toaster, and fridge in the room. Some guests have also mentioned the availability of tea and coffee facilities, as well as biscuits.

Guests have generally found the hotel to be clean and comfortable, with some mentioning that the rooms were well heated and that extra towels were provided. However, a few guests have reported issues with cleanliness, such as stains on bedsheets and a foul smell upon entering the hotel.

Many guests have praised the friendly and helpful staff, with some mentioning specific staff members who were exceptionally helpful and polite. However, a few guests have reported negative experiences with staff, including issues with check-in, noise complaints, and unaddressed maintenance problems.

Some guests mentioned that rooms in the basement had windows facing trash containers, so consider requesting a room with better views to enhance your stay.

Some guests reported issues with room facilities such as uncomfortable sofa beds and lack of control over room heating. It's advisable to check the room amenities and layout before finalizing your booking.

The hotel is conveniently located near various attractions such as the Tower of London, Tower Bridge, and Tate Modern, making it a great choice for sightseeing enthusiasts.

Some guests experienced issues with the check-in process, including being relocated to another place without proper coordination. It's recommended to verify the check-in details and ensure clear communication with the hotel staff.

A few guests encountered challenges with noise complaints and staff interactions. Being mindful of noise levels and maintaining clear communication with the staff can contribute to a more pleasant stay.

While many guests praised the cleanliness, some reported issues with stained sheets and a foul smell in the building. It's advisable to confirm the cleanliness of the room upon arrival and address any concerns with the staff promptly.

The hotel's location offers easy access to various restaurants and shops, providing convenient dining options for guests.

If you prefer self-catering, the hotel provides kitchenette facilities, including a microwave, toaster, and refrigerator, offering added convenience during your stay.

Depending on the season, the hotel's pricing and crowd levels may vary. Considering the low season in March and high season in August can help in planning a more suitable visit.

Many guests appreciated the helpful and friendly staff, particularly mentioning individuals like David and Cintia. Engaging with the staff for assistance and recommendations can enhance your overall experience.